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Hygiena EnSURE Touch Manual
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Hygiena EnSURE Touch Manual

Luminometer
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Languages available on EnSURE
Touch luminometer.
Overview:
As of May 2021 EnSURE™ Touch has a total 20 languages available for users to
select from which are English, Spanish, Arabic, Chinese simplified, Chinese
traditional, Chinese traditional (Hong Kong), Russian, Portuguese,
German, French, Italian, Korean, Dutch, Turkish, Danish, Swedish,
Finnish, Polish, Romanian, Czech.
*Note: Hygiena is working on adding more languages in to the list, to make sure
you have the most current list please verify that you have the most updated
software version by going to Settings>About>Software>Check for update.
Steps to change language settings:
To locate this list or if you want to change the language on your EnSURE Touch
follow the steps below:
1.Tap Settings.

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Summary of Contents for Hygiena EnSURE Touch

  • Page 1 Settings>About>Software>Check for update. Steps to change language settings: To locate this list or if you want to change the language on your EnSURE Touch follow the steps below: 1.Tap Settings.
  • Page 2 2.Tap General. 3.Tap on Language...
  • Page 3 4.Select your language from the list.
  • Page 4 Some Wi-Fi networks require users to access a captive portal through a browser to accept terms and conditions or verify credentials before accessing the internet. This article will provide instructions on how to access a captive portal for your network on the EnSURE Touch. Connect to a Wi-Fi Network Tap Settings.
  • Page 5 Tap Wi-Fi. Tap the name of the network with the captive portal. Enter a password or any other required information and tap Connect. Press the Home button to return the the Home Screen. Note: If the network has a captive portal, you will see a notification reading “Sign into Wi-Fi Network”...
  • Page 6 Complete the necessary steps for the captive portal. Tap the Done. Troubleshooting Captive Portal Connectivity Unable to Connect to the Network Go to Settings > General > Date and Time and set the correct date...
  • Page 7 Note: Your IT department may be able to adjust the settings that limits the duration of the connection. If you are still experiencing difficulties connecting to your network or completing the captive portal sign-in, please contact Hygiena Technical Support for further assistance by clicking here.
  • Page 8 Getting Started with EnSURE Touch Introduction Congratulations on receiving your new EnSURE Touch luminometer. Follow the steps below to set up your unit and register it to SureTrend Cloud, Hygiena’s data analysis software. Step 1: Setting Up your SureTrend Cloud Account Go to https://suretrend.hygiena.com/#!/...
  • Page 9 Fill out User and Company information.
  • Page 10 You’ll receive an email from noreply@hygiena.com with a link to set up your password for SureTrend Cloud. After you’ve set up your password, navigate back to the login screen to login. https://suretrend.hygiena.com/#!/ *Remember to bookmark the login screen for SureTrend Cloud...
  • Page 11 Step 2 Turning on and Setting Up Ensure Touch Plug your EnSURE Touch into a wall outlet using the cables included in the box and let it charge for 15 minutes. Push the power button once on the top left of the unit to power it on.
  • Page 12 Set Up Wi-Fi Enable Wi-Fi by toggling Enabled “On”...
  • Page 13 Select your network and enter password if needed...
  • Page 14 Step 3 Registering EnSURE Touch to SureTrend Cloud Once you’re logged into SureTrend Cloud, you’ll be greeted by the welcome screen. Click the red box to register your EnSURE Touch to your account.
  • Page 15 Name your EnSURE Touch and click next. This will be used to differentiate it from other instruments on the account. If you have multiple sites on your account, select the site to which your EnSURE Touch should be registered. On EnSURE Touch, enter the username and code displayed on your computer:...
  • Page 16 The status on SureTrend Cloud will change from “Pending” to “Successful” when registration is complete. Select your industry...
  • Page 17 Select Test Type Select any additional test types you will be conducting in addition to ATP on EnSURE Touch. Available test types can be adjusted later in Settings.
  • Page 18 Tap “Let’s Get Testing”...
  • Page 19 You are now ready to begin testing or programming your EnSURE Touch.
  • Page 20 Video Training Series Instrument Tutorials: https://help.hygiena.com/video/ Test Device Tutorials: https://vimeo.com/showcase/5473793 Helpful Documents I n n o v a t i o n H y g i e n e M o n i t o r i n g G u i d e : https://www.hygiena.com/index.php?option=com_docman&task=doc_download&...

  • Page 21: Specifications

    Manuals EnSURE Touch manual: https://help.hygiena.com/manual/introduction-4/ S u r e T r e n d C l o u d m a n u a l : https://help.hygiena.com/manual/getting-to-know-the-cloud/ T e s t D e v i c e i n s t r u c t i o n s : https://www.hygiena.com/food-and-beverage-resources/instructions-food.html...
  • Page 22 Unit weight (including batteries) approx. 322g Operating temperature range 0°C to 45°C Relative humidity range 20% to 85% non-condensing Storage temperature range -10°C to 40°C Relative humidity Range 20% to 95% non-condensing Unit Details Measurement range 0 to 20,000 RLUs Measurement resolution 1 RLU Measurement time...
  • Page 23 Adding New/Replacement EnSURE Touch to a Site Introduction This article will show you how to add a new or replacement EnSURE Touch to your SureTrend Cloud account. Solution Login to SureTrend Cloud. Navigate to the Instrument Tab. Select ➕ located on the right hand side above the Instruments table.
  • Page 24 Product Selections allows you to choose what apps and test devices are available on the EnSURE Touch™. In addition to testing ATP the EnSURE Touch also allows you test Micosnap and Enzymes. This article will show you how enable or disable products from EnSURE Touch and SureTrend Cloud.
  • Page 25 2. Select Product Selections ①. 3. Select the product(s) you would like to enable/disable.
  • Page 26 MicroSnap product line. Enzymes Toggle this on if you would like to run Enzyme tests. Once turned on you’ll be able to select Hygiena enzyme tests. Note: Microsnap and Enzymes application will not appear unless enabled.
  • Page 27 SureTrend Cloud 1. Login to SureTrend Cloud. 2. Navigate to the Instrument tab. 3. Select the instrument you would like to manage products for. 4. Select Settings and then navigate to Product Selections. 5. Click the name of the product you would like to manage.
  • Page 28 7. Select the test device you would like to enable. 8. Sync the S/N you selected and the new product selections will be reflected on your instrument. If you need assistance with product selection please contact Hygiena Technical Support by clicking here.
  • Page 29 How to Factory Reset the EnSURE Touch Introduction Factory Resetting allows the EnSURE Touch to revert to default settings. Warning: Performing a factory reset erase all data and settings on the instrument. It is recommended you Sync your data to your SureTrend Cloud account before performing the factory reset to prevent permanent loss of data.
  • Page 30 2. Select General from the list of settings.
  • Page 31 3. Select Factory Reset.
  • Page 32 4. Select Factory Reset Now.
  • Page 33 Setting specific plans locations Ensure Touch instruments registered to the same site. Once an Ensure Touch instrument is registered to a specific site in an account all the plans and locations associated with that site will be downloaded to the...
  • Page 34 To exclude plans or locations from a specific instrument log onto Sure Trend Cloud and select Instrument in the Top Bar Menu Once in the instrument option Tap the Ensure Touch serial number of the instrument you need to edit Plans or locations for.
  • Page 35 On the Exclude column tick the Exclude box of the plans you do not want to appear on the Ensure Touch instrument. Once the checkbox is ticked this will be automatically saved and when the instrument is next synchronized the changes will be made to the instrument and...
  • Page 36 At a later date if the plan or location needs to be replaced on the Ensure Touch instrument follow the procedure above but uncheck the excluded box for the plan or location and synchronize the Ensure Touch instrument. If you need further support, please click on the icon below...
  • Page 37 Equipment, consumables, and/or software in a manner that is contrary to the conditions of use, the procedures or the instructions specified by Hygiena. Because of the large number of factors over which Hygiena has no control, Hygiena makes no promise or guarantee of the accuracy of results obtained from The EnSURE™...
  • Page 38 STRICT LIABILITY, NEGLIGENCE OR OTHERWISE SHALL BE LIMITED TO THE FOLLOWING: Should Equipment fail to conform with the Paragraph 2 warranty, Hygiena shall, at its discretion repair or replace the non-conforming Equipment with new or refurbished (repaired or rebuilt) functionally equivalent Equipment or test devices or refund the purchase price.
  • Page 39 (30) days thereof and shall commence any action against Hygiena within one (1) year of the cause of action or otherwise be barred from any remedy. Hygiena shall not be responsible for cost, loss or liability that arise from customer/user’s operation of its business, and customer/user agrees to indemnify, defend and hold Hygiena and its representatives harmless from such cost, loss or liability.