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EnSURE® Touch User Manual
Product No. ETOUCH
INS-ETOUCH-001-REVA

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Summary of Contents for Hygiena EnSURE Touch

  • Page 1 EnSURE® Touch User Manual Product No. ETOUCH INS-ETOUCH-001-REVA...
  • Page 2 EnSURE® Touch User Manual Table of Contents Intended Use ................................1 Description ................................1 Components of the Hygiena® Environmental Monitoring System ............... 1 User Responsibility ..............................2 Important Information ............................2 Symbols ..................................3 Explanation of Safety-Related Symbols ........................ 3 Environmental Operating Conditions ........................
  • Page 3 EnSURE® Touch User Manual Touch Gestures ..............................19 Scrolling ................................19 Qwerty Keyboard ............................... 19 Customizing Selections ............................20 Product Selections ............................. 20 Plan Settings ..............................20 Location Settings ..............................21 Test Settings ............................... 22 Performing Tests ..............................23 Proper Sampling Techniques..........................23 Basic Testing Processes ............................
  • Page 4 EnSURE® Touch User Manual Using Hotspots for Connectivity on Mac and Windows ..................36 Proper Handling ..............................40 Secure Handling ..............................40 Avoid Liquid and Humidity Exposure ......................... 40 Charging Precautions ............................40...
  • Page 5 Units (RLU) or Colony Forming Units (CFUs) and used to provide rapid and accurate sanitation verification and microbiological safety and quality data. EnSURE Touch connects directly to SureTrend® over Wi-Fi using SSL encryption and securely stores test results. EnSURE Touch monitoring system is used by food and beverage processors, hospitals, pharmaceutical manufacturers, restaurants, supermarkets, janitorial/sanitation services and other industries where cleanliness is critical.
  • Page 6 User Responsibility Important Information Before attempting to operate the EnSURE Touch, all users are advised to read this manual in its entirety. All operators should be familiar with the safety precautions, warnings, and potential hazards associated with the unit and its accessories. See the...
  • Page 7 EnSURE® Touch User Manual Symbols Explanation of Safety-Related Symbols Description: CAUTION / WARNING The luminometer should be disposed of in accordance with the European Union WEEE Directive 2012/19/EU, on Waste Electrical and Electronic Equipment. This means that this product must not be disposed of with household waste. Instead, it is the customer’s responsibility to hand this over to an applicable collection point for the recycling of electrical and electronic equipment.
  • Page 8 EnSURE® Touch User Manual Instrument Specifications General Unit dimensions (W x H x D) 84 mm x 182 mm x 32 mm (3.31 x 7.16 x 1.26 in) Unit weight (including batteries) approx. 322 g (0.7 lb) Features Screen Shatter-resistant 5" touch screen Read chamber Removable read chamber design for easy cleaning Memory...
  • Page 9 Hygiena has no control, Hygiena makes no promise or guarantee of the accuracy of results obtained from The EnSURE Touch System if not used per the instructions for use. In particular, Hygiena disclaims any warranty or liability and assumes no responsibility for the failure of The EnSURE Touch System due, in whole or in part, to the user’s failure to: (a) properly maintain Equipment, (b) maintain specified...
  • Page 10 Power Off To power off the EnSURE Touch, press and hold the power button until the Power Off / Restart menu shows on the screen. Then select the Power Off menu option. P a g e...
  • Page 11 Sleep Mode In order to conserve battery power, the EnSURE Touch has a sleep mode. In sleep mode, the screen and other electronics will turn off or go into low-power mode. The benefits of sleep mode vs. power off are the EnSURE Touch can wake up from sleep in 2 seconds (when you need it quickly) compared to the 30 seconds required to power on and load the operating system.
  • Page 12 Wi-Fi. Note: Connecting to Wi-Fi is optional. It is recommended that you connect to Wi-Fi and register your EnSURE Touch with SureTrend to back up your EnSURE Touch and leverage the advanced data analysis and instrument management features of SureTrend. See Creating Your SureTrend Account Confirm the date and time are correct.
  • Page 13 Registering your EnSURE Touch Registering your EnSURE Touch is optional but recommended. To register your EnSURE Touch, you will need a SureTrend account first, and you will need to create an invitation for the EnSURE Touch to join the SureTrend account. See...
  • Page 14 Cleaning the EnSURE Touch Body (Outer Surface) You can clean the EnSURE Touch body (outer surface) when required, using a dry or slightly damp cloth only. The instrument is not certified as water-resistant but you can clean it with wipes. Typical cleaners would include bleach (HYPE-WIPE®...
  • Page 15 EnSURE® Touch User Manual Remove the plug at the bottom of the EnSURE Touch with the tool supplied. If you have lost the tool, an Allen wrench, flat-head screwdriver, or a large coin will also work. Wet the tip of a Q-Tip or pipe cleaner with water or isopropanol alcohol. Do not use cleaning chemicals on the cloth or pipe cleaner.
  • Page 16 Make sure the plastic clips on the bottom of the battery are inserted in the slots on the EnSURE Touch, then press the battery in place and screw down the battery. Be careful not to over-tighten the battery. It should be snug.
  • Page 17 Creating Your SureTrend Account You can create a SureTrend account for free and register your EnSURE Touch. However, it is recommended that you check to see if your organization has already created a SureTrend account that you should join rather than create your own SureTrend account.
  • Page 18 Name your EnSURE Touch and click Next. The name can be used to differentiate it from other instruments on the account. If you have multiple sites on your account, select the site to which your EnSURE Touch should be registered.
  • Page 19 Hardware information contains details about the hardware, including storage usage, Wi-Fi model, and network information, including the MAC address of the instrument. If the EnSURE Touch is connected to Wi-Fi, the SSID and assigned IP4 address will be displayed. MAC Address Sometimes, only specific, known devices are allowed onto a network.
  • Page 20 Operators can only perform testing-related functions. If security is enabled on the EnSURE Touch, the user will be prompted to select their user from a dropdown and enter their PIN. There are multiple ways to enable security on the EnSURE Touch.
  • Page 21 You can manually enable security when desired. Note: When you add a user on EnSURE Touch, it does NOT add the user to your SureTrend account. These are two different types of users. See...
  • Page 22 Confirm the action by selecting OK in the pop-up screen to confirm deleting a user. Navigation The EnSURE Touch operates similarly to a smartphone or tablet. It has a cap touch screen and supports basic gestures such as scrolling, icon selection, etc. Each icon takes you to a specific instrument application. A summary of each button is shown below.
  • Page 23 EnSURE® Touch User Manual Touch Gestures The EnSURE Touch has a 5-inch capacitive touch screen that supports touch gestures like a tablet or cellphone. These touch gestures make navigation fast, familiar, and easy to use. In addition to simply pressing a button, there is scrolling, swipe down, and drag and drop.
  • Page 24 Product Selections Use the Product Selection screen to enable the test devices you will be using with your EnSURE Touch. Depending on the device enabled, you may also have additional options to control Default Limits. You can also enable and disable the Quick Test option from the Home screen.
  • Page 25 EnSURE® Touch User Manual Location Settings Use the Location Settings to enable or disable custom fields for Locations. When enabled, the custom field will appear on the Location screen when adding or modifying the location. These custom fields help you describe the location in more detail.
  • Page 26 Tilt Check The EnSURE Touch has an accelerometer sensor that can detect if the EnSURE Touch is in a vertical or horizontal position. As with all luminometers, it is very important to keep the sample and chemistry next to the sensor when measuring the emitted light.
  • Page 27 If the date is invalid, you will be prompted to correct the date. • You have 60 seconds to perform the test, once the lid is closed. The EnSURE Touch tracks the time the lid was closed. If 60 seconds have passed, a message will appear stating the device has expired.
  • Page 28 EnSURE® Touch User Manual Quick Test Quick Test is used to perform tests on demand when the location information or test plan has not been defined. It can be used for ad-hoc testing. The thresholds for the test are derived from the default defined in Product Selection.
  • Page 29 EnSURE® Touch User Manual Start a Plan To start a Plan, select the Plan app from the Home screen. Scroll through the list of Plans using the swipe-up gesture or enter the Plan name in the Search field. Then select the Plan. Depending on the Plan type, a list of locations for the Plan will appear.
  • Page 30 Touch administrators still have some function control to resolve any issues that may occur. If you are not using the ‘Managed By SureTrend’ option, then changes can come from any EnSURE Touch in the account or from SureTrend. Each change to Program information is stamped with the date the change was made.
  • Page 31 Program Information Sync Example In this example, you have two sites (Site A and B) and two EnSURE Touch instruments at each site (A1, A2, B1, and B2, respectively). Because sites logically separate the data, and the EnSURE Touch instruments are registered to a specific site, the programming is separate, except when you define program information as global.
  • Page 32 EnSURE Touch instruments. If you have a SureTrend account with a single default site and one or more EnSURE Touch instruments, the flexibility to edit program information on the EnSURE Touch or SureTrend can be useful for you.
  • Page 33 EnSURE® Touch User Manual Managing Plans To manage plans, open the Plans icon from the Home screen. There are three (3) types of plans: Basic, Quota, and Random. You can search, add, edit, or delete plans from the screen. You can also run plans by simply selecting the plan from the list.
  • Page 34 EnSURE® Touch User Manual Edit Plans To edit a Plan, press the pencil in the upper right of the screen. A list of plans to edit will show. Press the pencil next to the Plan you want to edit. Note: If you try to edit a plan that is currently running, you will get a message that editing active running plans will cause the plan to end.
  • Page 35 The ‘Do Not Repeat Locations’ option, if enabled, will prevent a location from being randomly selected if it has been tested by the Plan on that EnSURE Touch Ordering Locations on a Plan You can order locations on the plan to match the order in which the tests were performed.
  • Page 36 If you keep your EnSURE Touch connected to Wi-Fi, results will be synced to SureTrend immediately, minimizing the risks of data loss. It also helps keep your EnSURE Touch up to date. We recommend you check for updates at least once a month. See Checking for Updates.
  • Page 37 This real-time synchronization process occurs in the background, and you can continue to use the EnSURE Touch. The only indication the sync is working is the sync icon on the status area of the screen in the top left. If tests have been performed and not set to SureTrend, they are waiting in the queue to be sent.
  • Page 38 Results & Reports As a standard feature, the EnSURE Touch has a variety of pre-built sections that allow you to create instant trend analyses and reports. Three main ways you can utilize the data and analysis functions are as follows: Fail Report The Fail Report screen will only show you failed results.
  • Page 39 EnSURE® Touch User Manual Trend Analysis The Trend Analysis screen displays a breakdown of your total results in an easy-to- view graph that separates Pass, Caution, and Fails. You can filter the results to only display data from a specific time period, plan, and/or location. Results The Results screen will display all the results currently on your unit.
  • Page 40 SureTrend Sync Test Network Test You can use the Network Test to check the performance between EnSURE Touch and your Wi-Fi AP. To start the Network Test, navigate to Home > Settings > General > Network and press the Test button.
  • Page 41 The following requires that you have internet access on a network that does not have a captive portal and that the EnSURE Touch has at least a 40% battery charge. Note: If you have attempted to connect to a network with a captive portal and received the prompt to download components, proceed to the next section.
  • Page 42 The information below will provide instructions on how to access a captive portal for your network on the EnSURE Touch. Requirement: Download and install EnSURE Touch captive portal components as explained above. Connect to a Wi-Fi Network 1.
  • Page 43 Repeat the processes above to connect to the network and sign into the captive portal. Note: Your IT department may be able to adjust the settings that limit the duration of the connection. If you continue to have issues, please contact Hygiena Technical Support for further assistance. 39 |...
  • Page 44 IMPORTANT: Do not lay the instrument down, tilt it or turn it upside-down with a test device inserted in • the test chamber; always operate and store the EnSURE Touch in an upright position. In addition, the instrument should always be stored without a test device in it.
  • Page 45 EnSURE® Touch User Manual Hygiena Headquarters 941 Avenida Acaso Camarillo, CA 93012 1.805.388.8007 INS-ETOUCH-001-REVA 41 | P a g e...

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