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Problem
The SYNC function does not work
even when files are analyzed.
Settings are not stored in the memory. Did you turn this unit off directly after changing
PRO DJ LINK does not work correctly.
USB devices
Problem
USB device is not recognized.
It takes time to read USB devices
(flash memory drives and hard discs).
Playback does not start when a track
is loaded from a USB device.
Files cannot be played.
Music files cannot be played.
DJ software
Problem
The DJ software on a computer can-
not be operated.
Sound of the DJ software is not
properly output.
Sound is interrupted when the DJ
software is used.
Error messages
When this unit cannot operate normally, an error code appears on the display. Check the table below and take the measures indicated. If an error code
not shown on the table below is displayed, or if the same error code is displayed again after taking the indicated action, contact your store of purchase.
Error code
Error type
CANNOT PLAY TRACK
E-8302
E-8304
UNSUPPORTED FILE FORMAT
E-8305
14
En
Check
Is the beat grid irregular?
Is the beat grid properly tapped?
Are the BPMs of the tracks in the two decks too
different?
Are you scratching?
the settings?
Is the USB (LINK Export) connections driver
software installed?
Check
Is the USB device properly connected?
Is the USB device connected via a USB hub?
Is the USB device supported by this unit?
Is the file format supported by this unit?
—
Are many folders and files stored on the USB
device?
Are files other than music files stored on the USB
device?
Are the files playable?
Is the auto cue function enabled?
Is the file copyright-protected (by DRM)?
Are the music files damaged?
Check
Is the USB cable properly connected?
Are the DJ software settings and the [MIXER
MODE] setting of this unit properly set?
Is the driver software properly set?
Is the latency value of the driver software properly
set?
Description of error
Track data (files) on the storage device cannot
be read correctly.
Music files that cannot be played with this unit
are loaded.
Remedy
Set the beat grid properly.
The SYNC function does not work properly if the BPM of the track on the deck
for which the [SYNC/INST.DOUBLES] button is pressed is not within the adjust-
able tempo range of the track on the deck for which the [SYNC/INST.DOUBLES]
button is not pressed.
The SYNC function is disabled while scratching.
Turn this unit off 10 seconds after changing the settings.
Make sure to press the [u] switch to turn this unit off.
For a USB connection, install the USB (LINK Export) connections driver soft-
ware. (page 5 )
Remedy
Connect the USB device securely (all the way in).
Do not use a USB hub.
This unit supports USB mass storage devices that can be used as external hard
disks and portable flash memory devices.
Check that the file format of the connected USB device is supported by the unit.
(page 5 )
Turn the unit off, wait for 1 minute, and then turn the unit on.
It takes time to read a connected USB device if the device contains many folders
and files.
It takes time to read a connected USB device if files other than music files are
stored in folders. Do not store files or folders other than music files on the USB
device.
Check that the file format of the track is supported by the unit.
Press and hold the [TIME MODE(AUTO CUE)] button for approximately 1
second or more, and disable the auto cue function.
Copyright-protected files cannot be played.
Play music files that are not damaged.
Remedy
Connect the unit and the computer directly using the USB cable. USB hubs
cannot be used. (page 9 )
Check the DJ software settings, and then check the settings of this unit on the
[UTILITY] screen and set the proper signal path.
Set the driver software properly.
Set the latency of the driver software to a suitable value.
Set the latency of the DJ software to a suitable value.
Cause and action
The track data (file) may be corrupted. dCheck if the track can be
played with another player that supports the same formats as this
unit.
The format is not supported by this unit.dLoad music files in the
supported formats.
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