BOS Suspension KIRK User Manual page 23

My shock is compressing when I deflate it, is that normal?
When you deflate your shock from the air valve, you are only deflating the positive air chamber. The
negative air chamber is still pressurized and pulls on the shock's shaft. If you want to avoid this, deflate
step by step (30 to 40psi), and balance the air chambers between each step (5 to 6 slow compressions and
extensions over the first 11mm of the shock's travel).
My shock makes a whistling or clicking sound when I compress it.
These sounds are normal to the functioning of the hydraulics when the rebound or low-speed compression
circuit is closed or almost closed. Check your settings and bring them closer to the base settings in your
product's user manual to reduce this noise.
I've not had success in setting up my shock. What can I do?
The internal tuning (settings/air damper) it's a preset tuning to correspond to a maximum of peoples,
however it's possible to adapt all of this parameters to match with your weight, your use and your style,
even so to optimize your set up please contact your BOS service center.
For any other questions, please visit our FAQ page on the BOS website or send us a message to
customerservice@bosmtb.com.