Troubleshooting - Bennett Read Power Up Pet Advanced User Manual

TROUBLESHOOTING:

USE THIS TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVE ANY
PROBLEMS YOU MAY BE EXPERIENCING.
Any faults not covered in the below table should be resolved by a Tevo Service Centre. See
page 16 for contact details.
!
WARNING:
PROBLEM
Vacuum cleaner
won't run
Vacuum cleaner
and tools won't pick
up dirt
Visible dirt escaping
from cleaner
Other maintenance or service not included in the manual should be performed
To reduce the risk of electric shock, turn power OFF and disconnect the plug
from the electrical outlet before performing maintenance or troubleshooting.
POSSIBLE CAUSES
1. Power cord not plugged in
2. Damaged power cord
1. Hose not attached to suction
opening (only for hand tools)
2. Flex Hose not securely attached
3. Crack or hole in hose (only for
hand tools)
4. Broken or worn drive belt
5. Rotating floor brush bristles worn
6. Rotating floor brush jammed
7. Blockage in vacuum
8. Dirt container full
9. Dirt container not installed
properly
10. Filters are dirty
11. Turbo Brush is stuck or
debris is wrapped around
the brush roll
1. Dirt Container full
2. Filters missing or installed
incorrectly
3. Dirt Container installed
incorrectly
by an authorized service representative.
Thank you for selecting a BENNETT READ product.
1. Check electrical plug
2. Unplug, check for damage. If damaged,
contact a Tevo Service Centre
1. Firmly attach flex hose wand into flex
hose attachment port
2. Make sure Flex Hose is firmly in position
3. Check hose and replace if needed
4. Replace drive belt, see page 11
5. Replace brush
6. Remove brush and clean debris from
brush ends, see page 11
7. Clear clogs, see page 12
8. Empty dirt container
9. Position correctly and lock in place
10. Check pre-motor and post-motor filters
11. See page 12 for maintaining Turbo
Brush
1. Empty Dirt Container
2. Check pre-motor and post-motor
filters for correct installation
3. Remove and re-insert dirt
container correctly
14
REMEDIES