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Replacement parts
The following field-replaceable parts are used in the ColorSource ThruPower. Field replacements are
available from ETC or may be purchased at your local electrical supply house.
Power Input Board, Location F1
Triac Boards, Locations J1-J12
Control Board, Chip U10
For all other field issues, please contact ETC technical services for assistance.
Troubleshooting
Isolate and correct faults in the ColorSource ThruPower, according to the following.
No Output to the Loads
• Ensure that correct power is supplied to the cabinet, and that the power cables are properly
connected.
• Check that the DMX LED shows steady green illumination, indicating that a stable DMX signal is
present. A blinking pattern indicates that no DMX signal is present. If the LED is blinking, check
the DMX connections according to the ColorSource ThruPower Installation Manual.
• Check that the power LED shows steady blue illumination. A blinking pattern indicates a problem
with the incoming power supply. Check the supply with the assistance of a suitably qualified
electrician.
• Check that the cabinet is not in over-temperature mode. If the display shows overtemp, cool the
cabinet appropriately until outputs turn back on.
WARNING:
Outputs cannot be dimmed
• Ensure that the incoming power to the cabinet is on (verify that Power LED is not blinking).
• Ensure that the outputs are configured for Dimmer mode (not Relay or TPAuto). For more on
configuring outputs, see
Outputs cannot be turned off
• Ensure that the bar graph on the home screen displays the expected levels for the outputs.
• If the bar graph shows zero but the output is still on, you may have a failed Triac. Consult a
qualified service person to have the Triac replaced, or contact ETC technical services.
22
Location
If an overtemperature condition is displayed, the internal heatsinks have reached
100° Celsius. Ensure that the exterior of the product is properly cooled:
• The ambient temperature surrounding the cabinet must not exceed 40° Celsius.
• The cabinet must be provided adequate airflow.
• The vents must not be obstructed.
Once the overtemperature condition is corrected, the error should clear. If the error
persists, contact ETC Technical Services for assistance.
ThruPower configuration
Part
Fuse, 2 A 250 V F 5x20mm
Triac, 40 A 800 V
DMX Transceiver 75LBC182
page 8
on
ETC Part Number
F149
Q325-F
Z1458-F
.
ColorSource ThruPower User Manual
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