Amano PIX-10 Repair Bulletin

Time Clock Repair Bulletin – Cover Removal & Greasing

Introduction

The following information is intended as an aid to assist in the resolution of E3 Prt & E4 Prt [print] errors
and other associated error(s) with time clock printing/stamping problems for popular Amano models such
as the PIX-10, PIX-21, PIX-28, PIX-55, PIX-200, TCX-11, TCX-21, TCX-45, etc. If your model is not
listed here, the printing mechanism is probably similar and the same principals should apply.

Notice

These instructions are intended as a supplement and NOT as a replacement to the original clock
manual. Please consult the original clock documentation for complete description of cover removal,
operational, and or programming procedures. Clock manuals in PDF can be found on www.amano.com.
Also, replacement keys, ribbons, and/or time cards can be ordered directly from www.amano.com.

Repair Instructions

Step 1. Unplug the time clock from the power outlet, insert the
key in the top, turn clockwise.

Warning!: This procedure must be performed with the
power cord disconnected from the power
source.
Note: You will most likely need an Amano key to open the
cover to grease the ribbon carriage and/or replace the
ribbon. Some models may require the key to be turned
counter-clockwise. Your clock may not look exactly like
the picture.
Step 2. Locate the gear-tooth mechanism
and grease the flat bar (see figure).
Note: Use ONLY white lithium grease or
silicone grease to protect the internal
clock components. DO NOT USE
lubrication agents such as WD-40
Step 3. After greasing, replace the cover,
lock with key, and plug the clock AC
Adapter back into the power.
Step 4. If a printer error occurred due to
friction, etc, the printer error (Prt)
may have to be cleared.
Step 5. The repair is now complete and the
printer carriage should slide with
reduced friction.
AGP-1XXXXX
140 Harrison Avenue • Roseland, New Jersey • 07068 • 1-800-253-9856
Clock Repair Bulletin – Greasing & Ribbon Replacement 1