Amano Cincinnati, Inc., 140 Harrison Avenue, Roseland, New Jersey, 07068. Amano Cincinnati, Inc. reserves the right to make equipment changes and improvements which may not be reflected in this document. Portions of this document may have been updated to include the latest hardware or firmware version, if applicable.
Page 2 Removing the Cover & Packing Materials 1. Turn the key clockwise to unlock the cover. 2. Lift the cover up, then pull it towards you to remove it. 3. Lift the printer block and remove the spacer. 4. Remove the spacer between the Ribbon Cartridge and the Printer Carriage.
Page 3 Power Connection Before connecting power, verify that the AC outlet voltage falls in the range of 100-240 Volts AC and that the power cord and plug are appropriate for your AC source. Plug the power cord into a properly grounded 120 or 240 Volt wall outlet.
Page 4 Make a Test Print 1. Make sure that there is power to the TCX-21 (Refer to Page 3). 2. Insert a piece of paper or time card into the TCX-21. The clock will automatically print YEAR, MONTH, DATE and TIME with AM or PM. 3.
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Page 5 Program Mode Guide Unlock and remove the cover. Locate the PROGRAM, CHANGE and ENTER buttons on top of the clock. The PROGRAM button is used to enter and exit the Program Mode. Press the PROGRAM button at any time to exit the Program Mode. If a program step is in the process of being changed when this button is pushed, the new information will not be saved.
Page 6 Entering the Program Mode 1. Unlock and remove the cover. 2. Press and hold the PROGRAM button to access the Main Programming Menu. The Main Programming Menu consists of the following: 3. When flashes in the display, release the d d A A E E d d A A PROGRAM button.
Page 7 Setting the Clock Time Note: Use a 24 hour and 60 minute format when setting the time. For example, 2:00 PM = 14:00. 1. When the display flashes C C L L o o c c , press the ENTER C C L L o o c c button.
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Page 8 The Quick Set-Up Code Setting Note: If you do not wish to use one of the Quick Set-Up Code settings, you may set an alternate style on the following page. 1. When the display flashes P P r r n n , press the ENTER P P r r n n button.
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Page 9 Setting Up Alternate Print Styles Note: If you do not wish to use one of the Quick Set-Up Code settings, you may select from the Alternate Print Style sub-menu. 1. When the display flashes P P r r n n , press the ENTER P P r r n n button.
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Page 10 Table 1: Print Style Codes for the Program Mode If you cannot locate the desired print style from the above list, refer to the instructions on the next page for programming the print style using symbols.
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Page 11 Customizing a Print Style Using Character Symbols Note: The maximum displacement (print length) of the print head is 152 dots or 35 mm (1.4”). When viewed on the LCD display, this value becomes a percentage, where the maximum allowable value is 99%. To determine if your desired symbol will print, add the lengths of each character used from the table.
Page 12 Table 3: Symbol Codes and Lengths Setting the Language 1. When the display flashes L L A A n n 9 9 , press the ENTER L L A A n n 9 9 button. 2. Press the CHANGE button until the correct language E E n n 9 9 appears, then press the ENTER button.
Page 13 Setting the Print Direction 1. When the display flashes P P r r d d r r , press the ENTER button. P P r r d d r r 2. Press the CHANGE button until the correct direction r r 9 9 h h appears, r r 9 9 h h for Right Side Printing, or L L E E F F...
Page 14 Begin Daylight Saving Time Note: DST is enabled and disabled in the Main Programming Menu. This function defines the start date of DST. You only need to program it once. Once set, it will automatically adjust year after year. 1.
Page 15 The Diagnostic Routine The Diagnostic Routine checks the LCD segments, the number of prints, and clears the memory (Print Style, Language, Leading Zero Suppress, Clock and Calendar, Right/Left Print and Daylight Saving Time features). 1. When the display flashes d d l l A A 9 9 , press the ENTER d d l l A A 9 9 button.
Also, check to see that the ribbon cables are in good condition. After clearing any jams, restore the power and press the RESET button. Contact your Amano Cincinnati representative for assistance The d d L L error message signifies that an attempt was made to get into the Program mode during the daylight saving changeover one-hour lockout.
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