Limited Warranty; Warranty Coverage; Returning Your Em Acoustics Loudspeaker - EM Acoustics Halo Compact System User Manual

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Appendix D – Warranty Information

Limited Warranty

This EM Acoustics loudspeaker product is warranted to the original end-user purchaser
and all subsequent owners for a period of three years from the original date of purchase.

Warranty Coverage

This warranty covers defects in materials and workmanship. It does not include:
Damage or failure caused by accident, misuse, neglect, abuse or modification by any
person other than an authorised EM Acoustics representative.
Damage or failure caused by operating the loudspeaker product contrary to the
instructions contained within this manual.
Damage caused during shipment.
Claims based on any misrepresentation by the seller.
Products which contain anything other than the original components (or EM Acoustics
factory supplied spare parts).
Products on which the serial number has been removed, altered or defaced.

Returning your EM Acoustics loudspeaker

Should your EM Acoustics loudspeaker develop a fault, please return it (freight prepaid) in
its original packaging, along with proof of purchase to your local dealer or to:
EM Acoustics (Returns Department), Building 19.11, Dunsfold Park, Cranleigh, Surrey,
GU6 8TB, UK
including a description of the suspected fault. Serial numbers must be quoted in all
correspondence relating to the claim. EM Acoustics or its representatives are in no way
liable for any loss or damage in transit, and hence it is recommended that the sender
insure the shipment. EM Acoustics will pay for return freight should the repair be
covered under warranty.
EM Acoustics' liability is to the replacement or repair (at our discretion) of any defective
components, and as such are not liable for any incidental and consequential damages
including (without limitation) injury to persons, damage to property or loss of use.
This warranty is exclusive and no other warranty is expressed or implied. This warranty
is also in addition to – and in no way detracts from – your statutory rights as a consumer.
HALO Compact User Manual
V7 December 2019

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