Appendix D - Warranty Information - EM Acoustics HALO System User Manual

Appendix D – Warranty Information
Limited Warranty
This EM Acoustics loudspeaker product is warranted to the original end-user purchaser
and all subsequent owners for a period of three years from the original date of purchase.
Warranty Coverage
This warranty covers defects in materials and workmanship. It does not include:
Damage or failure caused by accident, misuse, neglect, abuse or modification by any
person other than an authorised EM Acoustics representative.
Damage or failure caused by operating the loudspeaker product contrary to the
instructions contained within this manual.
Damage caused during shipment.
Claims based on any misrepresentation by the seller.
Products which contain anything other than the original components (or EM Acoustics
factory supplied spare parts).
Products on which the serial number has been removed, altered or defaced.
Returning your EM Acoustics loudspeaker
Should your EM Acoustics loudspeaker develop a fault, please return it (freight prepaid) in
its original packaging, along with proof of purchase to your local dealer or to:
EM Acoustics (Returns Department), Building 74, Dunsfold Park, Cranleigh, Surrey, GU6 8TB, UK
including a description of the suspected fault.
correspondence relating to the claim. EM Acoustics or its representatives are in no way
liable for any loss or damage in transit, and hence it is recommended that the sender
insure the shipment. EM Acoustics will pay for return freight should the repair be covered
under warranty.
Serial numbers must be quoted in all
HALO system User Manual
Page 38 of 39
V2.2 August 2010