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® ET C i s a r eg i s t er ed tr ad e ma rk o f El e c t ro n i c T h ea t re C on t r ol s , I n c . i n t h e U n i t e d S t a t e s a n d o t h e r c o u n t r i e s .
RISK OF ELECTRIC SHOCK! This warning statement indicates situations where there is a risk of electric shock. ETC’s user documents are designed for printed or electronic use. However, there are many advantages to using the electronic (.PDF) versions. In addition to the benefits of a PDF (such as word search, bookmarks, and commenting tools) you can click on headings in the Table of Contents and jump to the desired page.
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Overview CueSystem provides simple, reliable cue-light control for theatres, conference areas, and any venue that requires a cue-light system. CueSystem allows all hardware to be integrated into standard RJ45 Ethernet connections and offers total flexibility in terms of patching and configuration on standard networks. CueSystem desks come in either rack-mount or desktop configurations with 4-channel (desktop only), 8-channel, and 12-channel versions available.
Features • Ethernet connectivity • Real time feedback—the controller only lights if the CueSpider outstation does • Single preset mastering and cancel options for all channels • Configurable user options—adjust the behavior of the system • Left-hand and right-hand mastering for all controllers over four channels •...
Installing and Setting Up the System Installing Hardware See the CueSystem Control Desks & Playback Units Installation Guide and the CueSystem CueSpider Outstation Installation Guide for installation instructions. CueSystem documents are available for free download at www.etcconnect.com/cuesystem. Installing PC Software Download the PC software from www.etcconnect.com/cuesystem and run the installer.
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Note: Your Windows display settings must be set to use text at 100% size in order for the CueSystem software to display correctly. To set this, go to Control Panel > Display, and then select the Smaller - 100% option. Step 2: Select File >...
Discovering and Configuring Devices on the Network After you install the software and successfully connect to the network, click the Patch menu to open the Patch window and configure your devices. Click the Device Discovery button at the top of the Patch window. The CueSystem Device Discovery &...
Adopting Devices to the Local Network One CueSystem desk or playback unit must be assigned as a master controller, storing all show file and setup information for the rest of the system. By default, the master controller is a playback unit. If you do not have a playback unit, the master controller must be a desk. In order for your CueSystem network to function correctly, you must point all devices (desks and outstations) to that master controller.
Adding Desks After you discover and configure the devices, you must add virtual desks within the software to represent the hardware desks. Virtual desk (above) represents the hardware desk (below) within the PC software Step 1: Click the Program menu to go to the Cue Editing window. Step 2: Click Add Desk.
Patching After you add virtual desks to represent the hardware desks, you must associate the virtual desks with the hardware desks on the network and then patch the desk channels to CueSpider outstations. You can patch one channel to multiple outstations, if required. Once you have finished patching, you can use the system manually without further configuration.
Associating Desks and Patching Channels Adding Desks page Step 1: If you do not see any virtual desks, create one or more desks (see 9). Outstations are automatically connected (if present). Step 2: Select the virtual desk that you want to patch. Step 3: Associate the virtual desk with the hardware desk by choosing the...
Managing the Patch Window To make the Patch window less cluttered, you can minimize the graphics for desks and outstations so that you see only the name and type of the device. This is useful, for example, when offline devices take up too much room on the screen and you only want to see the connected devices.
Using the Overview Window The Overview window provides a graphical representation of your real-world layout of outstations. By importing a JPG or PNG image of your floor plan, you can overlay the outstation graphics on top of the image. During a show, you can use the overview screen as a monitor to provide real-time feedback on the status of each outstation.
Sending Manual Cues After configuration is complete, you can use CueSystem as a simple, manual operation cue-light console with red buttons as standby lights and green buttons as go lights. By default, red standby lights will flash on activation to allow the stage manager to take advantage of the onboard acknowledge feature.
Programming Cues For more complex (or long-running) productions, CueSystem provides advanced programming features allowing you to record cue light operation into a convenient cue stack that can be replayed using a simple go button in either the PC application or the optional playback unit.
Managing the Cue Editing Window To make the Cue Editing window less cluttered, you can minimize the graphics for desks so that you see only the name and type of the desk. For example, you may want to minimize some offline desks that are taking up too much room on the screen so that you only see the connected desks.
Playing Back Cues Before you can play back cues, you must have done the following: Discovering and Configuring • Patch desks to CueSpider outstations in the Patch window (see Devices on the Network page Adding Desks page • Add desks in the Cue Editing window (see Creating Cues page 16).
Running Cues To run the next cue in the cue list, do one of the following: • Click GO! • Press SPACEBAR on your keyboard To run the previous cue in the cue list, do one of the following: • Click Back •...
Playback Using a Playback Unit To play back the cue list on a playback unit: • Press the green [GO!] button to run the next cue. • Press the red [BACK] button to run the previous cue. To navigate (preview) the cue list: •...
Using Show Files A show file consists of a configuration of cues, patching information, and user options. The name of the currently loaded show file (stored on your hard disk) is displayed in the title bar of the CueSystem software. If you see the word "downloaded" instead of the name of a show file, this means that the show file has been downloaded from the controller (it is not one of your show files loaded from hard disk).
Opening Show Files To open a saved show stored on your hard disk, do one of the following: • From within CueSystem software, select File > Open. Locate the file that you want to open and then click Open. Choose how to open the file (see below). •...
Setting User Preferences You can set user preferences in the Options window. Click Save to save the preferences. Controller One CueSystem desk or playback unit must be assigned as a master controller, storing all show file and setup information for the rest of the system. By default, this unit would be a playback unit.
User Options Select File > Options, and then click the User options tab to adjust settings for how the system behaves. Field Description Flashing or Non-Flashing Choose whether to have flashing or non-flashing red standby cue lights. Standby Flashing Speed If you chose flashing cue lights, specify the flashing speed.
Network Select File > Options, and then click the Network tab to select the appropriate network interface card on your PC that is connected to the CueSystem network. CueSystem...
Troubleshooting This section describes some common errors that CueSystem users may encounter and how to Help from ETC Technical Services troubleshoot them. If you need additional assistance, see page 2 for information on contacting ETC. Random buttons light up when I power up the desk This is normal operation and is part of the desk start-up routine.
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