Troubleshooting - Sunrise Medical PowerTalk2 User Manual

Table of Contents

Advertisement

6

Troubleshooting

When a connection to the WheelDrive fails, follow these steps:
1.
Close PowerTalk
2.
Remove USB cable from WheelDrive or PC.
3.
Restart the WheelDrive
4.
Reconnect the USB cable
5.
Restart PowerTalk
6.
If "USB" or "Live" icons below are not green, press connect button
If the steps described above do not work, the failed connection can be related to the COM port number that is used.
PowerTalk only accepts COM port numbers from 1 to 9.
Follow the instructions in this hyperlink to change the COM port number on the PC:
https://thinksmartbox.com/answer/changing-the-com-port-for-a-usb-device/
Note: The comport numbers will increase every time a new WheelDrive is connected, so it is advised to start with
number 1.
22
PowerTalk2 User Manual - E1801_20181018
Rev.A

Advertisement

Table of Contents
loading

This manual is also suitable for:

Wheeldrive

Table of Contents