Sunrise Medical Puma 20 Service Manual
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Sunrise Medical Puma 20 Service Manual

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SERVICE MANUAL

EN
VERSION 1 - 2016

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Summary of Contents for Sunrise Medical Puma 20

  • Page 1: Service Manual

    SERVICE MANUAL VERSION 1 - 2016...
  • Page 2 Puma 20/40...
  • Page 3 Sunrise Medical HCM executes a policy of continuous improvement and reserves the right to changes and modifi cations. The information provided is valid for the product in its standard version. Sunrise Medical HCM cannot be held liable for possible damage resulting from specifi...
  • Page 4 Puma 20/40...

  • Page 5: Table Of Contents

    This manual Identifi cation of the product Symbols used in this manual Safety ................................... 9 Maximum User weight reduction when Puma 20 options are installed on a Puma 40! Personnel qualifi cation Cautions and warning statements Used decals on the wheelchair Tools, parts and components ..........................
  • Page 6 6 | Table of content Puma 20/40 5.2.16 Replacing the mudguards 5.2.17 Replacing the coloured covers (not valid for Puma 20) 5.2.18 Replacing the anti-tip wheels and bracket 5.2.19 Adjusting the seating height 5.2.20 Adjusting the centre point of gravity 5.2.21 Adjusting the mechanical seat tilt...

  • Page 7: Introduction

    Puma 20/40 Introduction | 7 Introduction 1.1 This manual This manual contains the instructions for repairs and general maintenance. Mechanics who do repairs on this wheelchair must be well trained and familiar with the repair methods and the maintenance of the wheelchair.

  • Page 8: Symbols Used In This Manual

    8 | Introduction Puma 20/40 1.3 Symbols used in this manual Warning symbol Follow the instructions next to this symbol closely. Not paying careful attention to these instructions could result in physical injury or damage to the wheelchair or the environment.

  • Page 9: Safety

    2.1 Maximum User weight reduction when Puma 20 options are installed on a Puma 40! In case one of the following Puma 20 options is installed on a Puma 40 carrier, the maximum user weight is reduced to 136 kg: •...

  • Page 10: Used Decals On The Wheelchair

    Seat adjustment factory settings Sunrise Medical HCM will deliver a Puma wheelchair with default factory settings. These settings depend on the options ticked on the order form. When a confi guration is ordered that causes interference, Sunrise Medical HCM applies modifi ed factory settings and informs the customer of this via a note included in the wheelchair delivery.
  • Page 11 Puma 20/40 Safety | 11 Danger of crushing! Use caution when swinging the controller aside to avoid getting anything crushed. Trap danger. Danger of getting fi ngers jammed.

  • Page 12: Tools, Parts And Components

    12 | Tools, parts and components Puma 20/40 Tools, parts and components 3.1 Tools The tools below are needed for various mechanical settings and maintenance: Quantity Description Size (mm) Screwdriver, medium Screwdriver, crosshead Hammer (plastic) Chaser Pair of wire cutters...

  • Page 13: Spare Parts

    Puma 20/40 Spare parts | 13 Spare parts 4.1 Use of the parts lists This document is meant as a reference book to be used to order parts for the wheelchair that is shown on the front cover. How to order: When ordering parts, please specify: •...

  • Page 14: Carrier And Seat Adjustments

    Description Article number Description Page Battery tray and suspension and chair interface Puma 20/40 Dahl car docking system Puma 40 FWD (only i.c.w. Sedeo Pro+) Dahl car docking system Puma 40 RWD (only i.c.w. Sedeo Pro+) Suspension arm and motors Puma 20...
  • Page 15 Puma 20/40 Spare parts | 15 Battery tray and suspension and chair interface Puma 20/40 Article number Description 9005935 Chair Interface set 4,5a 9002758 Battery 38 Ah (C20) Gel 4,5b 6000589 Battery 50 Ah (C20) AGM 4,5c 9002759 Battery 60 Ah (C20) Gel...

  • Page 16: Dahl Car Docking System Puma 40 Fwd (Only I.c.w. Sedeo Pro+)

    16 | Spare parts Puma 20/40 Puma 20/40 Dahl car docking system Puma 40 FWD (only i.c.w. Sedeo Pro+) Article number Description Article number Description 1,12-16 1017025 Battery Box Car Docking FWD (only i.c.w. Sedeo Pro+) 9009478 Plate and bolts Dahl cardocking system (only i.c.w. Sedeo Pro+)

  • Page 17: Dahl Car Docking System Puma 40 Rwd (Only I.c.w. Sedeo Pro+)

    Puma 20/40 Spare parts | 17 Dahl car docking system Puma 40 RWD (only i.c.w. Sedeo Pro+) Article number Description 1,12-16 1017026 Battery Box Car Docking RWD (only i.c.w. Sedeo Pro+) 9009478 Plate and bolts Dahl cardocking system (only i.c.w. Sedeo Pro+)

  • Page 18: Suspension Arm And Motors Puma

    Motor set, 6 km/h PG (R-net and VR2), Puma 20 28-32,34a,37,38 1 9007482 Motor RWD right/FWD left, 6 km/h PG (R-net and VR2), Puma 20, see paragraph 5.2.1. 28-32,34b,37,38 1 9007483 Motor RWD left/FWD right, 6 km/h PG (R-net and VR2), Puma 20, see paragraph 5.2.1.

  • Page 19: Suspension Arm And Motors Puma 40

    Puma 20/40 Spare parts | 19 Suspension arm and motors Puma 40 18 14 25Nm 4P HT 23 24 40a, 41a, 42a, 43a, 45a, 46a 40b, 41b, 42b, 43b, 45b, 46b Article number Description Article number Description 1-12 9005965 Rubber suspension + bridge...

  • Page 20: Puma

    20 | Spare parts Puma 20/40 Castor forks and wheels Puma 20 Loctite 243 25Nm Article number Description Article number Description 9005934 Anti shimmy + bearings, set 7a,8,9,10a 9005932 Castor fork (9" and 10") 7b,8,9,10b 9007752 Castor fork 60 mm (8")

  • Page 21: Castor Forks And Wheels Puma

    Puma 20/40 Spare parts | 21 Castor forks and wheels Puma 40 Loctite 243 25Nm 4a, 4b 22, 23, 24, 25, 26, 27, 28 11, 12 13a, 14a, 15a, 16a 13b, 14b, 15b, 16b Article number Description Article number Description...
  • Page 22 22 | Spare parts Puma 20/40 Continued from Castor forks and wheels Puma 40 Article number Description 1015116 Inner tube 2.80/2.50x4 (9") 1015107 Outer tyre 2.80/2.50x4 (9") grey line profi le 1015115 Inner tube 3.00x4 (10") 1015105 Outer tyre 3.00x4 (10") grey highway profi le 1015106 Outer tyre 3.00x4 (10") black highway profi...

  • Page 23: Covers Puma

    Puma 20/40 Spare parts | 23 Covers Puma 20 Article number Description Article number Description 9005971 Battery cover black 9005972 Battery cover clips set 9009305 Battery access cover 9005973 Tube end covers dark grey set 9005970 Logo Service 9-10 9005981...

  • Page 24: Covers Puma

    24 | Spare parts Puma 20/40 Covers Puma 40 Article number Description Article number Description 9005971 Battery cover black 9005972 Battery cover clips set 9005970 Logo 9009308 Suspension bridge cover dark grey 8a,16a,18a,19a 9009748 Deco covers green 8b,16b,18b,19b 9009749 Deco covers blue...

  • Page 25: Tilt Modules Puma

    Puma 20/40 Spare parts | 25 Tilt modules Puma 20 Article number Description Article number Description 9006017 Electrical tilt 25º 9006025 Til actuator mounting set 9006023 Tilt actuator < mid October 2012 (1 micro switch) 1017466 Tilt actuator > mid October 2012 (2 micro switches)

  • Page 26: Tilt And Lift Modules Puma

    26 | Spare parts Puma 20/40 Tilt and lift modules Puma 40 12 13 14 15 16 17 Article number Description Article number Description 1-2,4-7,12-14 9006019 Electrical lift with fi xed tilt 1-2,8-11,15-17 9006021 Electrical tilt 45º 1-11 9006020 Electrical lift with electrical tilt 45º...

  • Page 27: Kerb Climber Puma

    Puma 20/40 Spare parts | 27 Kerb climber Puma 20/40 11 12 Article number Description Article number Description 1-14 9007864 Kerb climber, adjustable 7-13 9003571 Kerb climber gas spring 03411.0190 Kerb climber shoe...

  • Page 28: Direct Access Puma

    28 | Spare parts Puma 20/40 Direct access Puma 20/40 Article number Description Article number Description 1,3-4 1016970 R-net direct access keypad joystick side 1016968 R-net direct access keypad joystick side, set 2,5-6 1016971 Direct access keypad bracket joystick side...

  • Page 29: Attendant Z-Steering (Only For Norwegian Market)

    Puma 20/40 Spare parts | 29 Attendant Z-steering (only for Norwegian market) Article number Description 9006030 R-net attendant module service 1017223 R-net attendent module for Z-steering, Sedeo Pro+ 1-18 1017034 R-net Z-steering incl. electronics and mounting set, Sedeo Pro+ Washer D9021 M5...

  • Page 30: Wiring And Modules Shark

    30 | Spare parts Puma 20/40 4.3 Wiring and modules Shark Article number Description Article number Description 9007143 Shark Remote Drive Only DK-REMD01 service 9007144 Shark Remote Drive+Lights DK-REMD31 service 9007145 Shark Remote Drive+Lights+2Act. DK-REMD21 service 9007150 Shark Power Module (Drive only) DK-PMB01 (60 + 15A) service...
  • Page 31 Puma 20/40 Spare parts | 31 Electric diagrams Shark (1) Shark Battery & Motor connections (Drive only) 1x 70A 9006229 1002945 (1.5m) Batteries FWD: 9006429 (0.9m) RWD: 9006430 (1.2m) 9006231 Motor Motor Shark 1 Puma2040 Cable lenghts are not drawn to scale Shark Drive &...
  • Page 32 32 | Spare parts Puma 20/40 Electric diagrams Shark (2) Shark Recline & Tilt (Lights optional) 6000038 6000039 Lighting 6000038 6000039 9006298 1002945 (1.5m) 9006301 Loop FWD: 9006429 (0.9m) Tilt RWD: 9006430 (1.2m) Recline 9006303 Shark 3 Puma2040 Cable lenghts are not drawn to scale Shark Lift &...
  • Page 33 Puma 20/40 Spare parts | 33 Electric diagrams Shark (3) Shark with Legrests (Lights optional) 6000038 6000039 Lighting 6000038 6000039 9006298 1002945 (1.5m) 9006301 Loop FWD: 9006429 (0.9m) Legrest 9002923 RWD: 9006430 (1.2m) Legrest 9002923 9006303 Shark 5 Puma2040 Cable lenghts are not drawn to scale Shark with Attendant Control 1002945 (1.5m)

  • Page 34: Wiring And Modules R-Net

    34 | Spare parts Puma 20/40 4.4 Wiring and modules R-net Article number Description Article number Description 9007156 R-net Joystick Module Lights JSM LED-L service 9002910 R-net Joystick Module Colour CJSM-L-sw service 9007165 R-net Joystick Module Colour CJSM-L-sw Worktop service...
  • Page 35 Puma 20/40 Spare parts | 35 Electric diagrams R-net (1) RNet Battery & Motor connections (Drive only) PM 120A PM EL (90A) 1x 100A 1x 70A 9006230 9006229 9002484 (1.5m) Batteries Batteries 9006228 PM EL (90A) PM 120A Motor Motor...
  • Page 36 36 | Spare parts Puma 20/40 Electric diagrams R-net (2) RNet Lift, Tilt, Recline & Legrests (Lights optional) 9006323 Tilt 45° 9006301 FB-Term 9006319 Legrest Left 9006330 9002484 (1.5m) Lift 9006327 Direct Access FB-Term No Lift 9006319 Legrest Right 9002482 (2m)
  • Page 37 Puma 20/40 Spare parts | 37 Electric diagrams R-net (3) RNet with Gyro Module and/or Attendant Remote (Lights optional) 9002484 (1.5m) 9002484 (1.5m) 9002481 (1m) 4-Way 9002482 (2m) 9002482 (2m) Gyro Rnet 5 Puma2040 Cable lenghts are not drawn to scale...

  • Page 38: Wiring And Modules Dx2

    38 | Spare parts Puma 20/40 4.5 Wiring and modules DX2 7a 7b Article number Description Article number Description 9007146 DX2 Remote REM420 service 9007147 DX2 Remote REM421 service 9007148 DX2 Remote REM550 service 9007154 DX 16 key Remote REM48 Rev-C...
  • Page 39 Puma 20/40 Spare parts | 39 Continued from Wiring and modules DX2 Article number Description 00355.0458 Joystick knob T-shaped (round) 00355.0454 Joystick knob chin control 00355.0444 Joystick knob ball 32mm 00355.0443 Joystick knob foam ball 00355.0509 DX charger socket external...

  • Page 40: Replacing The Drive Wheel, Indoor/Outdoor Puma

    40 | Spare parts Puma 20/40 Electric diagrams DX2 (1) DX2 Battery & Motor connections (Drive only) 1x 100A 9006230 00355.0024 (2m) Batteries 9006231 Motor Motor DX2 1 Puma2040 Cable lenghts are not drawn to scale DX2 Drive & Lights...
  • Page 41 Puma 20/40 Spare parts | 41 Electric diagrams DX2 (2) DX2 Lift, Tilt & Recline (Lights optional) 9007591 9007589 FB-Term Lift 9007576 9007590 Tilt 00355.0018 (1.75m) 00355.0074 (2.7m) 9006307 Recline No Lift: 00355.0024 (2.0m) DX2 3 Puma2040 Cable lenghts are not drawn to scale DX2 Lift, Tilt, Recline &...
  • Page 42 42 | Spare parts Puma 20/40 Electric diagrams DX2 (3) DX2 Lift, Tilt, Recline & Central Legrest (Lights optional) 9007591 9007589 FB-Term Lift 9007576 9006308 Tilt 00355.0018 (1.75m) 9006307 Recline 00355.0025 (0.3m) 9006307 Foot Plate Elevation 00355.0074 (2.7m) 9006307 No Lift: 00355.0024 (2.0 m)

  • Page 43: Wiring And Modules

    Puma 20/40 Spare parts | 43 4.6 Wiring and modules VR-2 Article number Description Article number Description 9002907 VR-2 Joystick Module Drive Only JSM service 9002908 VR-2 Joystick Module Lights JSM-L service 9002909 VR-2 Joystick Module Act & Lights JSM-A-L service...
  • Page 44 44 | Spare parts Puma 20/40 Electric diagrams VR-2 (1) VR2 Battery & Motor connections (Drive only) 1x 70A 9006229 Batteries FWD: 9006853 (1.0m) RWD: 9006854 (1.5m) 9006228 Motor Motor VR2 1 Puma2040 Cable lenghts are not drawn to scale VR2 Drive &...
  • Page 45 Puma 20/40 Spare parts | 45 Electric diagrams VR-2 (2) VR2 Recline & Tilt 25° (Lights optional) 6000038 9006333 6000039 Lighting 6000038 9006333 6000039 FWD: 9006854 (1.5m) RWD: 9006855 (2.0m) 9006327 FB-Term Recline 9006321 9006321 Tilt 25° VR2 3 Puma2040 Cable lenghts are not drawn to scale VR2 Recline &...
  • Page 46 46 | Spare parts Puma 20/40 Electric diagrams VR-2 (3) VR2 Lift & Tilt 45° (Lights optional) 6000038 9006333 6000039 Lighting 6000038 9006333 6000039 FWD: 9006854 (1.5m) RWD: 9006855 (2.0m) Tilt 45° FWD: 9006325 / RWD: 9006326 Lift 9006301 FB-Term...
  • Page 47 Puma 20/40 Spare parts | 47 Electric diagrams VR-2 (4) VR2 with Legrests (Lights optional) 6000038 9006333 6000039 Lighting 6000038 9006333 6000039 FWD: 9006854 (1.5m) RWD: 9006855 (2.0m) 9006327 FB-Term Legrest 9006321 Legrest 9006321 VR2 7 Puma2040 Cable lenghts are not drawn to scale...

  • Page 48: Service Instructions

    48 | Service instructions 48 | Service instructions Puma 20/40 Service instructions 5.1 Maintenance plan Below, we have indicated what needs to be checked, how often this should be done and by whom. To be carried out by Time Description...

  • Page 49: Assembly, Replacement And Adjustment Instructions

    Replacing Puma 20 motors All types of motors on Puma 20 wheelchairs are gradually replaced with motors which have a higher rpm and therefore require a lower voltage. This has a positive effect on maintaining the wheelchairs maximum driving speed which tends to diminish as battery levels fall.

  • Page 50: Converting Front Wheel Drive (Fwd) To Rear Wheel Drive (Rwd) And Vice Versa

    Note! Suitable work area required! • Hammer (plastic) • Change the direction of drive wheels and the mudguards • Chaser (not valid for Puma 20). • Torque wrench, socket, 13 mm • Replace the anti-tip wheels and the anti-tip brackets • Pair of wire-cutters (RWD wheels and brackets into FWD wheels and •...
  • Page 51 Puma 20/40 Service instructions | 51 Service instructions | 51 Conversion set for converting RWD to FWD. Tools required. Step 2 Remove interface and seating. Note! Lift the chair in case the wheel chair has an electrical lift.
  • Page 52 52 | Service instructions 52 | Service instructions Puma 20/40 110648-03-008...
  • Page 53 Service instructions | 53 Note! Keep the spacers for reuse at step 5.2! Step 3 Change the direction of drive wheels and the mudguards (not for Puma 20). Note! Use a lifting device to provide a proper working platform. Note! Position the lift completely under the carrier!
  • Page 54 54 | Service instructions 54 | Service instructions Puma 20/40 Note! Check the key is still in place! Note! The Puma 40 has mudguards, take them off! Note! Dispose the ring and bolt! Step 4 Replace the anti-tip wheels and brackets.
  • Page 55 Step 6 Change the position of the castor wheels. Note! Tighten the shaft and nut of the castor wheels with 25 Nm! Caution! Place at the Puma 20 on both sides of the castor wheel an extra ring between the wheel and the fork!
  • Page 56 56 | Service instructions 56 | Service instructions Puma 20/40 Note! Only in case of 12,5 km/h! Note! Only in case of 12,5 km/h! Step 7 Remount the interface and seating.
  • Page 57 Puma 20/40 Service instructions | 57 Service instructions | 57 110648 03 028...
  • Page 58 58 | Service instructions 58 | Service instructions Puma 20/40 Shark 9006429 Shark bus extension cable 0.9m 9006430 Shark bus extension cable 1.2m 9006431 Shark bus extension cable 0.64m 9006429 Shark bus extension cable 0.9m Shark with Lift 9006304 P2040 Shark Cable Light+Lift+Act FWD 9006305 P2040 Shark Cable Light+Lift+Act RWD 00355.0023...

  • Page 59: Mounting The Kerb Climber (Rwd)

    Mounting the kerb climber (RWD) Preparation Relevant article numbers • Switch off the wheelchair via the remote control. 9007864 Kerb climber Puma 20/40 • Use a lifting device to raise the drive wheels clear of the ground. Tools used Allen key, 8 mm Instructions •...
  • Page 60 60 | Service instructions 60 | Service instructions Puma 20/40...

  • Page 61: Replacing The Carbon Brushes

    Relevant article numbers • Switch off the wheelchair via the remote control. 9006360 Puma 20 Motor brush set (2x2pcs with cover) • Be sure that the freewheel switch is in ‘drive’ mode. If 9005107 4PHT 8 mm motor brushes service (6 and 10 km/h) the freewheel switch is in ‘push’...
  • Page 62 62 | Service instructions 62 | Service instructions Puma 20/40...
  • Page 63 Puma 20/40 Service instructions | 63 Service instructions | 63 Note! Inspect the collector on the anchor of the motor; if the collector is seriously worn, replace the entire drive unit.
  • Page 64 64 | Service instructions 64 | Service instructions Puma 20/40 Note! Check the key is still in place! Note! Tighten the bolts of the drive wheels with 25 Nm! Note! Bolts are provided with Loctite thread locker!

  • Page 65: Replacing The Drive Wheel, Indoor/Outdoor Puma 20

    Puma 20/40 Service instructions | 65 Service instructions | 65 5.2.5 Replacing the drive wheel, indoor/outdoor Puma 20 Preparation Relevant article numbers • Switch off the wheelchair via the remote control. 9006792 Drive wheel mounting set, Puma 20 • Be sure that the freewheel switch is in ‘drive’ mode. If 1017314 Drive wheel Indoor 12 1/2 x 2 1/4 (13"), grey air...
  • Page 66 66 | Service instructions 66 | Service instructions Puma 20/40 Loctite 270 25Nm...

  • Page 67: Replacing The Drive Wheel, Indoor/Outdoor Puma 40

    Puma 20/40 Service instructions | 67 Service instructions | 67 5.2.6 Replacing the drive wheel, indoor/outdoor Puma 40 Preparation Relevant article numbers • Switch off the wheelchair via the remote control. 9006008 Drive wheel mounting set, Puma 40 • Be sure that the freewheel switch is in ‘drive’ mode. If 1017008 Drive wheel indoor 12 1/2 x 2 1/4 (13"), air...
  • Page 68 68 | Service instructions 68 | Service instructions Puma 20/40 Note! Check the key is still in place! Note! Tighten the bolts of the drive wheels with 25 Nm! Note! Bolts are provided with Loctite thread locker!
  • Page 69 Puma 20/40 Service instructions | 69 Service instructions | 69...

  • Page 70: Replacing The Tube And/Or Tyre Of A Drive Wheel, Indoor/Outdoor

    • Switch off the wheelchair via the remote control. Puma 20/40 • Be sure that the freewheel switch is in ‘drive’ mode. If 9006792 Drive wheel mounting set, Puma 20 the freewheel switch is in ‘push’ mode this will make 9006008 Drive wheel mounting set, Puma 40 loosening the bolts impossible.
  • Page 71 Puma 20/40 Service instructions | 71 Service instructions | 71 Caution! Defl ate the tyre fi rst, before you dismantle the wheel. Follow the steps as shown!
  • Page 72 72 | Service instructions 72 | Service instructions Puma 20/40 Caution! Ensure tube and tyre are properly positioned on the rim! Caution! Make sure the tube is not jammed between the two rim halves! Note! Infl ate the tube to the correct pressure! (See: ‘Technical specifi cations’)
  • Page 73 Puma 20/40 Service instructions | 73 Service instructions | 73...

  • Page 74: Replacing The Castor Wheel

    74 | Service instructions 74 | Service instructions Puma 20/40 5.2.8 Replacing the castor wheel Preparation Puma 20/40 • Switch off the wheelchair via the remote control. 1016998 Castor wheel indoor 2.80/2.50x4 (9"), air • Use a lifting device to raise the drive and castor wheels 1017438 Castor wheel indoor 2.80/2.50x4 (9"), air, set...
  • Page 75 Service instructions | 75 Service instructions | 75 Note! Tighten the shaft and nut of the castor wheels with 25 Nm! Caution! Place at the Puma 20 on both sides of the castor wheel an extra ring between the wheel and the fork!

  • Page 76: Replacing The Tyre And/Or Tube Of The Castor Wheel

    76 | Service instructions 76 | Service instructions Puma 20/40 5.2.9 Replacing the tyre and/or tube of the castor wheel Preparation Relevant article numbers • Switch off the wheelchair via the remote control. Puma 20 • Use a lifting device to raise the drive and castor wheels 1015297 Inner tube 200x50 (8")
  • Page 77 Puma 20/40 Service instructions | 77 Service instructions | 77 Caution! Defl ate the tyre fi rst, before you dismantle the wheel. Follow the steps as shown! Caution! Ensure tube and tyre are properly positioned on the rim! Caution! Make sure the tube is not jammed between the two rim halves!
  • Page 78 78 | Service instructions 78 | Service instructions Puma 20/40 Caution! Defl ate the tyre fi rst, before you dismantle the wheel. Follow the steps as shown!

  • Page 79: Replacing The Castor Fork

    • Switch off the wheelchair via the remote control. 9005932 Castor fork (9" and 10") • Use a lifting device to raise the drive and castor wheels 9007752 Castor fork 60 mm (8") (only for Puma 20) clear of the ground. Tools used •...
  • Page 80 Note! Tighten the bolt of the castor fork with 7 Nm! Note! Tighten the shaft and nut of the castor wheels with 25 Nm! Caution! Place at the Puma 20 on both sides of the castor wheel an extra ring between the wheel and the fork!

  • Page 81: Mounting The Direct Access

    Puma 20/40 Service instructions | 81 Service instructions | 81 5.2.11 Mounting the direct access Preparation Relevant article numbers Note! Switch off the wheelchair via remote control. 1016968 R-net direct access keypad joystick side, set 1016969 R-net direct access keypad not joystick side, set...

  • Page 82: Mounting The Attendant Steering On Backrest Frame Sedeo Pro

    82 | Service instructions 82 | Service instructions Puma 20/40 5.2.12 Mounting the attendant steering on backrest frame Sedeo Pro+ Preparation Relevant article numbers Note! Switch off the wheelchair via remote control. 1017036 Attendant steering R-net including mounting set and electronics, set, Sedeo Pro+...

  • Page 83: Mounting The Attendant Z-Steering Mechanisme Sedeo Pro+ (Only For Norwegian Market)

    Puma 20/40 Service instructions | 83 Service instructions | 83 5.2.13 Mounting the attendant Z-steering mechanisme Sedeo Pro+ (only for Norwegian market) Preparation Relevant article numbers Note! Switch off the wheelchair via remote control. 1017034 R-net Z-steering incl. electronics and mounting...

  • Page 84: Replacing The Batteries

    84 | Service instructions 84 | Service instructions Puma 20/40 5.2.14 Replacing the batteries Preparation Relevant article numbers • Switch off the wheelchair via the remote control. 9002592 M8x12 CKS BZK PRECOTE 85 • Remove the fuses from the battery compartment before 00000.2003 Locking ring, fl...
  • Page 85 Puma 20/40 Service instructions | 85 Service instructions | 85 Caution! A battery tray with batteries is a heavy load! Be careful at the moment you undock the battery tray from the battery box! Caution! Undock the battery tray slowly from projection in the battery box!
  • Page 86 86 | Service instructions 86 | Service instructions Puma 20/40 Note! Insert the battery spacer set correctly, as shown in the next diagrams! Note! Insert the battery spacer set correctly, as shown in the next diagrams! Caution! Dock the battery tray slowly on the projection in the...
  • Page 87 Puma 20/40 Service instructions | 87 Service instructions | 87...

  • Page 88: Replacing The Power Module

    88 | Service instructions 88 | Service instructions Puma 20/40 5.2.15 Replacing the power module Preparation Relevant article numbers • Switch off the wheelchair via the remote control. 9007150 Shark power module DK-PMB01 (60+15A) • Remove the fuses from the battery compartment before 9007151 Shark power module DK-PMB31 (60+15A) carrying out any work on the electrical system.
  • Page 89 Puma 20/40 Service instructions | 89 Service instructions | 89 110648 03 063 Caution! Dispose of the power module has to be done in accordance with local regulations! 110648-03-066 Note! Reprogram the wheelchair...

  • Page 90: Replacing The Mudguards

    90 | Service instructions 90 | Service instructions Puma 20/40 5.2.16 Replacing the mudguards Preparation Relevant article numbers • Switch off the wheelchair via the remote control. 0001.1110 Rivets alu 3,2 x 10 • Use a lifting device to raise the drive wheels clear of the 9002600 Drive wheel bolt and ring ground.
  • Page 91 Puma 20/40 Service instructions | 91 Service instructions | 91...

  • Page 92: Replacing The Coloured Covers (Not Valid For Puma 20)

    92 | Service instructions 92 | Service instructions Puma 20/40 5.2.17 Replacing the coloured covers (not valid for Puma 20) Ball head cover / Deco ring motor arm / Deco strip suspension bridge cover Preparation Relevant article numbers Switch off the wheelchair via the remote control.
  • Page 93 Puma 20/40 Service instructions | 93 Service instructions | 93...

  • Page 94: Replacing The Anti-Tip Wheels And Bracket

    94 | Service instructions 94 | Service instructions Puma 20/40 5.2.18 Replacing the anti-tip wheels and bracket Preparation Relevant article numbers Switch off the wheelchair via the remote control. 9005962 P2040 Anti-Tip RWD Complete Service 9005963 P2040 Anti-Tip FWD Complete Service Instructions Follow the illustrated instructions.

  • Page 95: Adjusting The Seating Height

    Puma 20/40 Service instructions | 95 Service instructions | 95 5.2.19 Adjusting the seating height Preparation Relevant article numbers • Switch off the wheelchair via the remote control. 9002592 M8x12 CKS BZK PRECOTE 85 • Remove the fuses from the battery compartment before 00000.2003 Locking ring, fl...
  • Page 96 96 | Service instructions 96 | Service instructions Puma 20/40 Note! Lift the chair, in case the wheelchair has a lift. 110648-03-008...
  • Page 97 Puma 20/40 Service instructions | 97 Service instructions | 97 Note! Keep the spacers for reuse for rebuilding the wheelchair. Caution! Two people are needed to carry out this operation.
  • Page 98 98 | Service instructions 98 | Service instructions Puma 20/40 Caution! Two people are needed to carry out this operation. Note! Reuse the spacers. Note! Fasten the cables with tie wraps!
  • Page 99 Puma 20/40 Service instructions | 99 Service instructions | 99...

  • Page 100: Adjusting The Centre Point Of Gravity

    100 | Service instructions 100 | Service instructions Puma 20/40 5.2.20 Adjusting the centre point of gravity Preparation Relevant article numbers Switch off the wheelchair via the remote control. 9002592 M8x12 CKS BZK PRECOTE 85 00000.2003 Locking ring, fl at M8 Instructions •...
  • Page 101 Puma 20/40 Service instructions | 101 Service instructions | 101...
  • Page 102 102 | Service instructions 102 | Service instructions Puma 20/40...

  • Page 103: Adjusting The Mechanical Seat Tilt

    Puma 20/40 Service instructions | 103 Service instructions | 103 5.2.21 Adjusting the mechanical seat tilt Preparation Relevant article numbers Switch off the wheelchair via the remote control. 9006016 Mechanical tilt Instructions Tools used • Remove the entire seating unit from the carrier. Two •...

  • Page 104: Adjusting The Electrical Seat Tilt

    104 | Service instructions 104 | Service instructions Puma 20/40 5.2.22 Adjusting the electrical seat tilt 0 - 25° Preparation Notice Switch off the wheelchair via the remote control. Changing back the wheelchair's tilt position from 20° to 25° may negatively infl uence the wheelchair's driving characteristics.

  • Page 105: Adjusting The Electrical Seat Tilt 0 - 45°, The Minimum Tilt Angle (0 - 9°)

    Puma 20/40 Service instructions | 105 Service instructions | 105 5.2.23 Adjusting the electrical seat tilt 0 - 45°, the minimum tilt angle (0 – 9°) With this adjustment the minimum / down limit angle of the • Carefully tilt the seat forward until it stops, and check if tilt can be set.
  • Page 106 106 | Service instructions 106 | Service instructions Puma 20/40...

  • Page 107: Adjusting The Electrical Seat Tilt 0 - 45°, The Maximum Tilt Angle (< 45°)

    Puma 20/40 Service instructions | 107 Service instructions | 107 5.2.24 Adjusting the electrical seat tilt 0 - 45°, the maximum tilt angle (< 45°) There are certain settings of the carrier and seating system • Move the switch to the point that it makes contact with...
  • Page 108 108 | Service instructions 108 | Service instructions Puma 20/40 Note! If needed fi xate the cable with a new tie wrap...

  • Page 109: Seat Tilt Confi Guration Tables

    Puma 20/40 Service instructions | 109 Service instructions | 109 5.2.25 Seat tilt confi guration tables The tables show in which confi gurations / adjustment settings seat tilt is limited due to interference. Several factors are involved: driving wheels (FWD or RWD), seating system (Sedeo Lite or Pro) tilt module type (0-45 º or 0-25º), mounting of the 0-25º tilt module (on hinge point 1 or hinge point 2, see fi...
  • Page 110 110 | Service instructions 110 | Service instructions Puma 20/40 RWD, Sedeo Lite, electrical tilt adjustment 0 - 25°...
  • Page 111 Puma 20/40 Service instructions | 111 Service instructions | 111 FWD, Sedeo Lite, electrical tilt adjustment 0 - 25°...
  • Page 112 112 | Service instructions 112 | Service instructions Puma 20/40 RWD, Sedeo Pro, electrical tilt adjustment 0 - 45°...
  • Page 113 Puma 20/40 Service instructions | 113 Service instructions | 113 FWD, Sedeo Pro, electrical tilt adjustment 0 - 45° hp1 hp2...
  • Page 114 114 | Service instructions 114 | Service instructions Puma 20/40 RWD, Sedeo Pro, electrical tilt adjustment 0 - 25°...
  • Page 115 Puma 20/40 Service instructions | 115 Service instructions | 115 FWD, Sedeo Pro, electrical tilt adjustment 0 - 25°...
  • Page 116 116 | Service instructions 116 | Service instructions Puma 20/40 RWD, Sedeo Pro+, electrical tilt adjustment 0 - 45° (no limitation FWD, Sedeo Pro+)

  • Page 117: Guidelines To Solve Shimmy Problems

    Puma 20/40 Service instructions | 117 Service instructions | 117 5.2.26 Guidelines to solve shimmy problems If the castor wheels shimmy at a higher speeds (≥10 km/h), check the following points: Possible cause Check Solution The anti-shimmy Check the anti-shimmy set: If the castor fork turns to loose;...

  • Page 118: Trouble Shooting

    If all the plugs are connected properly and you have used the troubleshooting list but not found the cause, contact the Service Department of Sunrise Medical HCM. Before changing Shark bus cables, fuses and/or modules, remove both fuses from the battery compartment, so that the system is...

  • Page 119: R-Net Faultfi Nding Table

    Puma 20/40 Trouble shooting | 119 6.2 R-net faultfi nding table Trip Trip Text Description Code The most common cause of this trip is if the joystick is defl ected away from center before and during the time the control system is switched on. The joystick displaced screen will be displayed for 5 seconds, if the joystick is not released within that time then a trip is registered.
  • Page 120 120 | Trouble shooting Puma 20/40 Trip Trip Text Description Code This occurs when the control system detects a short in either of the Lamp Circuits. • Check the lamps, cables and connections to the control system. Left Lamp Short...
  • Page 121 Puma 20/40 Trouble shooting | 121 Trip Trip Text Description Code This is a non specifi c memory error which could be caused by any of the modules within the system. • Check all cables and connections. • Cycle the power.
  • Page 122 122 | Trouble shooting Puma 20/40 Trip Trip Text Description Code The Omni has detected that the User Switch has become disconnected. • Check all cables and connectors between the Omni and the User Switch. If the trip is still present after the above checks have been made, then the User Switch may be User Switch detached defective.

  • Page 123: Dx2 Faultfi Nding Table

    Puma 20/40 Trouble shooting | 123 6.3 DX2 faultfi nding table Signal Possible cause Remedy The controller plug is not properly inserted in This is probably a 'STALL' timeout. the ‘power module’. Place the joystick in neutral and try again...
  • Page 124 If all the plugs are connected properly and you have used the troubleshooting list but not found the cause, contact the Service Department of Sunrise Medical HCM. Before changing DX bus cables, fuses and/or modules, remove both fuses from the battery compartment, so that the system is...
  • Page 125 Joystick source changed to a joystick that is not in the centre position • Release the joystick to the centre Invalid Actuator Profi le (A-F) or direction demand • If this happens often, contact the Service Department of Sunrise Medical HCM none see DX2 System condition indications...
  • Page 126 • If all DX BUS connections are OK and turning the system off and on does not help, contact the Service Department of Sunrise Medical HCM Internal fault Contact the Service Department of Sunrise Medical HCM other DX2 System condition indications...

  • Page 127: Faultfi Nding Table

    Puma 20/40 Trouble shooting | 127 6.4 VR-2 faultfi nding table Trip types and their possible causes Once the trip type has been established, refer to the relevant section below for further information. Trip code Trip Type Description & Reference 1320 Refer to "Current Limit Active"...
  • Page 128 128 | Trouble shooting Puma 20/40 Trip Possible cause Remedy This occurs when the control system detects that the right motor has become disconnected. Check the right motor, motor connectors and wiring. If the trip is still present after the above checks have been made, then the Power Module may be...
  • Page 129 Puma 20/40 Trouble shooting | 129 Possible cause Remedy The most common cause of this trip is if the joystick is defl ected away from the center when the Joystick Displaced at control system is being switched on. When the control system is switched on, the battery gauge Power-up will blink for a short time.

  • Page 130: Technical Product Information

    ISO 7176-14 for electrically powered wheelchairs 1997 ISO 7176-16 Requirements for resistance to ignition of upholstered parts May 1997 ISO 7176-19 The Puma 20/40 meets the crash test requirements as described in 77 kg (2008) ISO 7176-19 (2008) 7.2 Technical information Max.
  • Page 131 Puma 20/40 Technical product information | 131 Model: PUMA 40 Sedeo Pro+ Class B Description Unit Maximum safe slope ° Static stability Downwards ° Upwards ° Sidewards ° Reversing distance mm (inch) 1180 (46.5) 1700 (66.9) Turning radius (ISO 7176-5)
  • Page 132 * The following aspects have a negative effect on the distance range: obstacles, rugged terrain, driving on slopes, exposure to temperatures below freezing point and frequent use of electronic adjustment options. ** Seat height incl. load, 0° seat angle and 13" drive wheels Model: PUMA 20 Sedeo Lite Class B Description...

  • Page 133: Electrical Diagrams

    Puma 20/40 Technical product information | 133 7.3 Electrical diagrams Cable routing When connecting the cabling: • Fix the cables with tie wraps to the seat to prevent entrapment of loose cables between parts. • Ensure that the cables are not trapped under the seat.
  • Page 134 134 | Technical product information Puma 20/40 Shark; drive and lights...
  • Page 135 Puma 20/40 Technical product information | 135 Shark; drive, lights & seats 9007145 Shark Remote Drive+Lights+2Act. DK-REMD21 service 9006027 Shark Attendant Remote DK-ACU service Lift / Tilt / Back actuators 1014907 Sedeo Lite Lighting 9007152 1010963 Sedeo Pro Lighting set on flip up armrest...
  • Page 136 136 | Technical product information Puma 20/40 9007148 9007146 DX2 Remote REM420 service DX2 Remote REM550 service 9007147 DX2 Remote REM421 service 9007154 DX 16 key Remote Lights REM48 service 9007155 DX 16 key Remote PLUS REM48 service 9006028 DX(2) Attendant Remote...
  • Page 137 Puma 20/40 Technical product information | 137 R-net 9007156 R-net Joystick Module Lights JSM LED-L service 1016968 R-net Direct access keypad joystick side, set 9002912 R-Net 9002910 R-Net Seating/Lighting Module ISM-6L R-net Joystick Module (6Act+Lights) service Colour CJSM-L-sw service 9007165 R-Net...
  • Page 138 138 | Technical product information Puma 20/40 R-net Dual Attendant Module 9006030 R-net Dual Attendant Module service 1017034 R-net Z-steer with mounting set, Sedeo Pro+ Joystick Module 9002912 R-Net Seating/ Lighting Module ISM-6L (6Act+Lights) service 9006238 R-Net 4-way Connector Block service...
  • Page 139 Puma 20/40 Technical product information | 139 VR-2; drive only 9002907 Joystick Module Drive Only JSM service 9002916 VR-2 Power Module VR2-90 (90A) service 9002917 VR-2 Power Module +2Act VR2-90-2A (90A) service...
  • Page 140 140 | Technical product information Puma 20/40 VR-2; drive & lights 9002908 Joystick Module Lights JSM-L service 9002911 VR-2 Lighting Module service 1014910 Sedeo Lite Lighting 1014906 Sedeo Pro Lighting set on flip up armrest 1015815 Sedeo Pro Lighting set on seat frame...
  • Page 141 Puma 20/40 Technical product information | 141 VR-2; drive, lights & seats 9002909 Joystick Module Act & Lights JSM-A-L service 9002911 Lighting Module service Lift / Tilt / Back actuators 1014910 Sedeo Lite Lighting 1014906 Sedeo Pro Lighting set on flip up armrest...
  • Page 142 142 | Technical product information Puma 20/40 VR-2 Dual attendant module 9006029 Dual Attendant Module service, Sedeo Lite/Pro Joystick Module 9002916 VR-2 Power Module VR2-90 (90A) service 9002917 VR-2 Power Module +2Act VR2-90-2A (90A) service...

  • Page 143: Warranty

    Notwithstanding the rights and obligations of Sunrise Medical HCM, Client and User set forth in Sunrise Medical HCM’s general terms and conditions of sale, the rights of the Client and/or User towards Sunrise Medical HCM in case of defects are limited to the provisions set forth in this warranty.
  • Page 144 144 | Warranty Puma 20/40 This warranty does not cover: • Tyres and inner tubes • Batteries (covered by the battery manufacturer’s warranty). Clients and/or Users have legal (statutory) rights under applicable national laws relating to the sale of consumer products. This warranty does not affect statutory rights you may have nor those rights that cannot be excluded or limited, nor rights against the entity from whom the product was purchased.
  • Page 145 (position 17, 28, 29, 30 and 31) • Changed description and article numbers of position 16, 20, 21 and 22 Added Flowchart DX2 system upward of mid-October 2012 Added article number 1010114 (position 24) 5.2.1 Added 'Replacing Puma 20 motors' Deleted article numbers 9006434 and 9002481...
  • Page 146 • Added article number 9008828 (position 32) Updated Flowchart DX2 system upward of mid-October 2012 because of 12,5 km/h option 5.2.1 Instruction how to replace the Puma 20 motors 5.2.2 Added instruction how to replace the anti-shimmy set: picture 3 and 4 of step 6 65-67 5.2.5 Updated drawing 4 and 12 of replacing the batteries, because of changed battery strap length...
  • Page 147 34-92 Updated all changed article numbers and descriptions in the service instructions 2016 v1 Replaced Handicare by Sunrise Medical HCM Changed article number 1017124 into 9009478 and changed position numbers Changed article number 1017124 into 9009478 and changed position numbers •...
  • Page 148 Sunrise Medical HCM B.V. Vossenbeemd 104 5705 CL Helmond The Netherlands T: +31 (0)492 593 888 F: +31 (0)492 537 931 customerservice@sunrisemedical.nl www.SunriseMedical.eu...

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