Troubleshooting - PCE Health and Fitness PCE-OVM 3D User Manual

8 Troubleshooting

Error
Image cannot be
focused.
Focus moves.
Light cone moves.
No lighting.
No network access to
USB stick.
No 3D image can be
seen.
Head without function.
Monitor displays image
errors / stripes.
Head lowers by itself.
Support arm can be
swiveled away too easily
or swivels away by
itself.
Cause
• Display switched to 3D and no 3D
glasses used.
• Head moves down on its own.
• Head folds down on its own.
• The system is in stand-by mode.
• No network cable connected to the
network extension cable
• IP address has been changed.
• No 3D glasses used.
• Monitor poorly aligned.
• 3D calibration changed.
• The PCE-OVM 3D power supply unit
was plugged into the foot switch
connection.
• Cable plugs have come loose.
• Non-PCE cable used.
• The fastening screw (31, Fig. 7) is not
fastened tight enough.
• The supporting surface of the
universal clamp is uneven.
Solution
• Switch to 2D.
• Use 3D glasses.
• Retighten the clamping screw for height
adjustment (36, Fig. 11) (see Chapter 4.3.4).
• Retighten fastening screw (32, Fig. 10) (see
Chapter 4.3.4).
• Move mouse or move hand under the
cameras.
• The network cable used to connect to a
switch
or router is not included.
• Make sure that the IP address displayed on
the screen matches the one entered in the
transfer program.
• Put on 3D glasses.
• Align the monitor so that the view is
perpendicular to the monitor (see Chapter
4.3.3).
• Calibrate the display. See the instructions
included in PDF format.
• Connect the power supply unit and foot
switch correctly, observing sections 4.4.1 and
4.4.2.
• If the head is still without function after
correct connection, it was damaged by the
previous incorrect connection.
• Please contact PCE Instruments service.
• Check the cable and screw the DVI plug into
the monitor.
• Use PCE Instruments cable.
• Retighten the fastening screw.
• Make the universal clamp even and level.
• Attach an adhesive tape strip to the
aluminum pin of the support arm (under the
black plastic sleeve).
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