Dimplex Prism Series Owner's Manual page 23

Warranty
practicable or cannot be timely made,
Glen Dimplex Americas may, in lieu of
repair or replacement, choose to refund
the purchase price for such product or
part.
• Limited warranty service will be performed
solely by dealers or service agents of
Glen Dimplex Americas authorized to
provide limited warranty services.
• For products other than surrounds
(mantels) and trims, this 2 year limited
warranty entitles the purchaser to
on-site or in-home warranty services.
Accordingly, Glen Dimplex Americas
will be responsible for all labour and
transportation associated with repairing
or replacing the product or part except as
follows: (i) charges which may be levied
for travel costs incurred to travel to the
purchaser's site where the product is
located if the purchaser's site is beyond
30 miles (48 km) from the closest service
depot of Glen Dimplex Americas dealer
or service agent; and (ii) the purchaser
is solely responsible for providing clear
access to all serviceable parts of the
product.
• For surrounds (mantels) and trims, this 1
year limited warranty does not entitle the
purchaser to on-site or in-house warranty
services. The purchaser is responsible
for removal and transportation of the
surrounds (mantels) and trims (and any
repaired or replacement product or part)
to and from the authorized dealer's or
service agent's place of business. On-
site or in-home services for surrounds
(mantels) and trims may be performed
at the purchaser's specific request and
expense at Glen Dimplex Americas then
current rates for such services. Glen
Dimplex Americas will not be responsible
for, and this limited warranty shall
not include, any expense incurred for
installation or removal of the surrounds
(mantels) or trims or any part thereof
(or any replacement product or part)
including, without limitation, all shipping
costs and transportation costs to and
from the authorized dealer's or service
agent's place of business and all labour
costs. Such costs shall be the purchaser's
responsibility.
What Glen Dimplex Americas and its dealers
and service agents are also not responsible
for:
IN NO EVENT WILL GLEN DIMPLEX
AMERICAS, OR ITS DIRECTORS,
OFFICERS, OR AGENTS, BE LIABLE
TO THE PURCHASER OR ANY THIRD
PARTY. WHETHER IN CONTRACT, IN
TORT, OR ON ANY OTHER BASIS, FOR
ANY INDIRECT, SPECIAL, PUNITIVE,
EXEMPLARY, CONSEQUENTIAL, OR
INCIDENTAL LOSS, COST, OR DAMAGE
ARISING OUT OF OR IN CONNECTION
WITH THE SALE, MAINTENANCE, USE,
OR INABILITY TO USE THE PRODUCT,
EVEN IF GLEN DIMPLEX AMERICAS
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL GLEN
DIMPLEX AMERICAS, OR ITS OFFICERS,
DIRECTORS, OR AGENTS BE LIABLE
FOR ANY DIRECT LOSSES, COSTS,
OR DAMAGES THAT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO THE
PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific legal
rights, and you may also have other rights
which vary from jurisdiction to jurisdiction.
The provisions of the United Nations
Convention on Contracts for the Sale of
Goods shall not apply to this limited warranty
or the sale of products covered by this
limited warranty.
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