Technical Support; Packing List - American Megatrends StorTrends 1312 User Manual

Technical Support

AMI provides technical support for AMI products purchased directly from AMI or from
an AMI-authorized reseller only.
You purchased this product from AMI or
from a certified AMI reseller,
This AMI product was installed as part
of a system manufactured by a company
other than AMI or you purchased an
AMI product from an unauthorized
reseller,
If an American Megatrends StorTrends product fails to operate as described or you are in
doubt about a configuration option, please call technical support at 770-246-8600.
Web Site We invite you to access the American Megatrends world wide web site at:
http://www.ami.com/.

Packing List

You should have received the following:
•
StorTrends 1312-N
•
Chassis hardware (nylon straps, screws, power cord, rails for rack mounting)
•
a CD with drivers, NAS utilities, and documentation
•
StorTrends 1312 Hardware User's Guide on CD
•
StorTrends 1312 Software User's Guide on CD
•
StorTrends 1312 Quick Hardware Setup Guide
•
Warranty and Registration Card
Quality Assurance
AMI is Committed to Quality Products and Service
American Megatrends, Inc. is dedicated to providing the highest quality products and
services available. In striving for this goal, AMI has voluntarily submitted itself to the
International Organization for Standardization (ISO) for review. Following the ISO 9000
guidelines, American Megatrends has been certified compliant for the ISO 9002
standards. Being certified indicates the compliance to the ISO 9002 model for quality
assurance in the production, installation, and servicing phase of AMI's business
operations. The guiding principle of this model being the prevention of defects through
the planning and application of "best practices" at every stage of business.
If...
Call AMI technical support at 770-246-
8600. Please be prepared to specify the
serial number of the product.
Call the technical support department of
the computer manufacturer or the
unauthorized reseller. AMI does not
provide direct technical support in this
case.
Then...
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