Mitel 6867i Training Manual page 15

6867i Handling Calls – Call Forward
Call Forward
Use call forwarding when you want your calls to be forwarded to another number all of the
time, or when your phone is in the busy state or the no answer state, or both. You can
forward to an extension, or to 9 plus an external number.
Pressing the Call Fwd softkey on the phone accesses the Call Forward menus.

Enter the Number to Forward calls in fields for :

All Calls - forward all calls
−
Busy - forward when both lines on the phone are busy
−
No Answer - forward when calls to a line haven't been answered within a certain number of
−
rings
Use the Navigation button to move to the On Checkbox beside the Forward mode you

are activating, and press the
softkey.
Follow the same steps to Uncheck the appropriate box(es) when you no longer wish to
•
have your calls Forwarded.
15
button to enable the Call Forward mode. Press the Save