Checking Label Refund Status; Printing A Usps Scan Form 5630 - Pitney Bowes SendPro Tablet User Manual

Checking Label Refund Status

1. From the SendPro Tablet Home screen, tap SendPro Shipping.
2. Tap History in the menu at the top.
3. Tap All Shipments and choose USPS Label Refund History. A list of shipments for which you
requested a refund is displayed.
4. Find your label in the list and check the refund status in the Status column. For USPS labels, the
status will show Refund Requested.
If the refund status changes to Refund Approved, an email will be sent to the email address
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stored in Settings > Email Notifications.
If a refund status changes to Refund Denied, an email will not be sent to the email address
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stored in Settings > Email Notifications. A status of Refund Denied means that the USPS has
detected your shipment in its mailstream and can no longer provide a refund.
The amount and date of your label refund credit displays in the Refund tab's rightmost
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columns.

Printing a USPS SCAN Form 5630

The purpose of USPS Shipment Confirmation Acceptance Notice (SCAN) Form 5630 is to save time.
Without SCAN Form 5630, the USPS needs to scan each individual shipping label. This can be time
consuming if there are a large number of shipping labels. Instead of scanning each individual shipping
label, SCAN Form 5630 can be scanned once by USPS, and every shipping label from that day will be
uploaded to the USPS systems.
In order to print USPS SCAN forms, the USPS SCAN Form Printing option must first be enabled:
1. From the SendPro Tablet Home screen, tap SendPro Shipping.
2. Select Settings > Label Options.
3. In the SCAN Form and Manifest Printing section, select Enable SCAN form printing.
4. (Optional) In the Ship from ZIP for all SCAN form labels field, change the ZIP Code from
which you are sending the SCAN form labels. By default this will be your sender ZIP Code.
To print a USPS SCAN form:
1. After you have prepared all USPS shipments you plan to send that day, select the Shipping
Manifests tab on the Home screen.
2. Select USPS SCAN Form.
3. Select Print. The form will be emailed to the default address. If needed, change the email address
in the pop-up window.
Pitney Bowes User Guide May 2020
Shipping Labels
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