Technical Help - Paxton TOUCHLOCK Compact K Series Quick Start Manual

Technical Help

Here is the list of topics about this product that receive the most technical support enquiries.
We list them here to help you speed up the installation and trouble shooting process.
1 - Can I use a fail open release (e.g. Maglock)?
QThe lock wires from a compact keypad provide 12V DC to the electric lock. By default, the compact is
Qset to operate with a fail locked release - providing 12V on the lock wires when a valid entry is made.
QTo use a fail open release, the lock wire setting needs to be changed (Program option 1)
2 - Can I put a relay across the lock wire output?
QYes - All compact systems have been designed to drive relays.
3 - Integration with an entry phone system.
QThe output from the entry phone system is used to simulate an exit button for the Paxton equipment.
QNo voltage should be applied to the exit input wires (Blue / Mauve) of a compact unit. Most phone
Qsystems will provide a powered pair to release the door lock; this voltage must be used to drive an
Qindependent relay. The relay contacts must be 'normally open going closed' to mimic a 'push to make'
Qexit button. Only a voltage free output pair can be connected directly to the exit input wires.
4 - What are the keypad code types used for?
QNormal - Releases the door for the time period set in Option 5.
QToggle - Releases the lock until the code is entered for a second time.
QDuress - Releases the lock (as in Normal) but also energizes the bell output for 30 seconds.
QDelete - Used to remove a specific code that has already been entered in Multiple mode.
5 - Connecting a compact with another control unit.
QThis cannot be done. Paxton Compact systems have the control electronics built in and no direct data
Qoutput is provided. The Switch2 and Net2 system use a different type of data input.
QNote: The compact system will control the door unit on its own.
6- Read in and read out on one door.
QYou cannot wire two compact systems in parallel to a common lock as this may result in damage to
Qyour system. They will both power the door lock independently and will not offer single point control.
QWe recommend using one Switch2 controller with two compatible keypads or readers.
7 - Use with External doors.
QCompact system are less secure than a system with a separate controller. It is strongly recommended
Qthat a Switch2 based system is used in place of a compact as the control electronics are secure on the
Qinside of the property.