Sony SRG-300SE Service Manual page 63

From the previous page
Is the camera menu displayed
on the browser?
Yes
Clear the browser cache.
Confirm the PC security setting
and anti-virus software setting.
Confirm the firmware version
and upgrade it to the latest
version. (Refer to Section 2-2-4.)
Is the symptom improved?
Yes
There is a problem in the PC
setting environment.
There is a problem in the
firmware of this unit.
Perform the firmware version
upgrade. (Refer to Section 2-2-4.)
SRG-300SE/301SE
Does the browser you are using
No
conform to the specification of
this unit?
Yes
No
No
Is the symptom improved
after restarting this unit?
Yes
Reset this unit to the
factory setting.
(Refer to Section 2-1-6.)
Is the symptom improved?
No Use the browser that conforms
to the specification of this unit.
No
Replace the SY-437 board.
(Refer to Section 1-4-5.)
Yes
3-5 (E)