Warranty Claim Procedure - Silvercrest SPPD 20000 A2 Operation And Safety Notes

The warranty period begins on the date of purchase. Please
keep the original sales receipt in a safe location. This document
is required as your proof of purchase. This warranty becomes
void if the product has been damaged, or used or maintained
improperly.
The warranty applies to defects in material or manufacture.
This warranty does not cover product parts subject to normal
wear, thus possibly considered consumables (e.g. batteries)
or for damage to fragile parts, e.g. switches, rechargeable
batteries or glass parts.
P Warranty claim procedure
To ensure quick processing of your case, please observe the
following instructions:
Please have the till receipt and the item number (e.g. IAN
123456_7890) available as proof of purchase.
You will find the item number on the rating plate, an engraving,
on the front page of the instructions for use (bottom left), or as
a sticker on the rear or bottom of the product.
If functional or other defects occur, please contact the service
department listed either by telephone or by e-mail.
You can return a defective product to us free of charge to the
service address that will be provided to you. Ensure that you
enclose the proof of purchase (till receipt) and information
about what the defect is and when it occurred.
GB/IE 38