Troubleshooting - Ultratec 9D Operator's Manual

Troubleshooting

UNIT NOT POWERING UP
1) Check that unit is connected to a suitable power source.
2) Check that the power switch is in the ON position and not tripped OFF. (Power switch is a resettable style
breaker. If tripped, it will rest midway between ON and OFF. Switch to OFF position (downwards) then flip
back ON (upwards). If power switch trip's again; further investigation is required.
3) Check that unit has not shutdown due to over temperature condition and that mechanical safety
temperature fuse (Thermal Bulb) has not tripped open.
Wait about 1 hour and then check again to see if temperature fuse (Thermal Bulb) can be reset by pressing
the reset button inside the machine and if unit powers back up.
Contact Ultratec Special Effects for further help.
4) Check both fused on circuit board if blown open. Note: Fuses are soldered onto circuit board.
Contact Ultratec Special Effects for more help with this.
UNIT DOES NOT PRODUCE FOG
1) Check that fluid pick up hose is sufficiently submerged into fluid in jug.
2) Ensure fluid pickup line is fully primed with fluid.
3) Ensure that green heater status LED is ON solid, indicating that unit is fully heated.
4) If using DMX control, ensure that DMX address on 9D is set between 001 to 511 range.
5) If using DMX control, ensure that red Valid DMX LED is ON solid and that correct DMX channel on the
DMX console matches DMX address set on the 9D.
6) If using hand held optional remotes, ensure that DMX address on 9D is set between 001 - 511.
7) If using hand held optional remotes, ensure that red Valid DMX LED is not turn ON solid. This should be
off.
Remove DMX signal or cable if connected to 9D to use remotes.
8) Check that heater block is not plugged when unit is cool. Complete heater block maintenance if necessary.
9) Contact Ultratec Special Effects for further help.
ECLIPSE AUXILIARY PORT NOT TURNING ON.
1) Check the unit is connected to a suitable power source.
2) Check that the power switch is in the ON position.
3) Check that unit has correct mode settings based on type of operation being used I.E. Hand held remotes /
DMX.
4) Check that Eclipse power cord is properly connected to back of 9D auxiliary port.
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