Placing Internal Calls..........................11 Placing External Calls..........................12 Placing a Call from the Call History..................... 12 Placing a Call from the Directory......................12 Speed Dial on the DD Phone.........................12 Redial...............................13 Placing an Anonymous Call........................13 Answering Calls..............................13 Assigning Incoming Lines to the Handset..................... 13 Answering a Call............................
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| Contents | iii Transferring Calls............................... 16 Performing a Blind Transfer........................16 Performing a Semi-Attended/Attended Transfer..................16 Conference Calls..............................17 Local Conference............................ 17 Network Conference..........................17 Multicast Paging..............................18 Sending Multicast Paging........................18 Receiving Multicast Paging........................19 Managing a Paging Call......................... 19 Advanced Call Features..................19 Call Park and Call Retrieve..........................
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Changing the Language............................27 Time & Date............................... 27 Setting the Time and Date Manually..................... 27 Changing the Time and Date Format.....................27 Locking Your DD Phone............................27 Setting the Phone Lock.......................... 28 Locking Your Phone Manually......................28 Unlocking Your Phone........................... 28 Changing Your Phone Unlock PIN......................28 Renaming the Phone............................29...
Related Documentation You can view more types of documents to make the phone to perform more functions. The following types of related documents are available on each support page on Yealink support page: • Release Notes, which details bug fixes and feature enhancements when an update is released.
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| Getting Started | 6 Item Description Paging Key • Locates a misplaced handset. • Toggles the registration mode. • Resets the base station to factory settings. Registration LED Indicates the handset registration status or the base station is in the paging mode.
| Getting Started | 7 DD Phone Hardware Item Description Phone Screen Shows a screen with backlight that enables you to view menus and data. Power LED Indicator Indicates call status, message status, and system status. Line Keys Access your phone outgoing lines and features.
Reversible Tab Secures the handset in the handset cradle when the phone is mounted vertically. For more information on how to adjust the reversible tab, refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones. Speaker Provides ringer and speakerphone audio output.
* key (DD phone): *.,'?!\-()@/:_;+&%=<> £ $¥¤[]{}~^¡¿§#"| * key: *.,'?!\-()@/:_;+&%=<>$[]{}~ # key: # On the DD phone, in 123 mode, you can press the * key to choose the following special characters: .*:/@[]. Insert space Select ABC, abc, 2aB, or Abc mode, press the 0 key.
| Handset Registration | 10 Handset Registration You need to register your handset to a base station, if you want to use the basic functions of the DECT phone. You can register a handset to 4 different base stations at most. You can select the desired base to use. Note: Up to 8 handsets can be registered to one base station.
| Call Features | 11 4. Enter the base PIN (default: 0000), and then press Done to complete the registration. After registration, the phone prompts “Handset Subscribed” and “Base NO. (the last 4 characters of the connected Base’s MAC address)”. After the handset initialized successfully, an icon with the internal handset number and handset name appears on the phone screen.
3. Highlight the desired contact and press Send. If the selected contact has multiple numbers, highlight the desired number, and select OK. Speed Dial on the DD Phone You can quickly dial a number by using a speed dial key without entering the directory.
| Call Features | 13 6. Confirm the action. Redial You can redial a call from the redial list. Redialing a Number The handset keeps a record of all the placed calls. You can call the recently dialed phone number. Press when the phone is idle to access the redial number list.
| Call Features | 14 3. Select Accept from the desired line fields. 4. Confirm the action. Answering a Call When you receive an incoming call, the phone rings and the screen displays the information of the incoming call. Do one of the following: •...
2. Enable DND. 3. Confirm the action. The status bar displays the DND icon. Note: On the CP930W/DD phone, to activate or deactivate DND quickly, select DND when the phone is idle. Ending Calls You can end the current call at any time.
| Call Features | 16 Note: When you have multiple calls on the phone and the current call is held, you can press the up or down navigation key to swap to the active call. Resuming a Held Call You can view and resume a held call on the phone. Select Resume.
| Call Features | 17 4. Do one of the following: • When you hear the ringback tone, press the Transfer soft key to finish a semi-attended transfer. • After the contact answers the call, press the Transfer soft key to finish an attended transfer. Conference Calls During the conference, follow these tips: •...
• 26 to 30: Broadcasts are sent to channel 26 to 30. We recommend that you specify these channels when broadcasting with Yealink IP phones running firmware version 81 or later running new firmware version (new paging mechanism). Note: All IP phones in the multicast paging group must be deployed in the same subnet since a broadcast is used.
| Advanced Call Features | 19 Receiving Multicast Paging Your system administrator has set a listening paging group for you, you can automatically receive a paging call when the phone is idle. When there is a voice call or a paging call in progress, or when DND is activated on your phone, the phone handles the new paging call differently according to the multicast listening settings configured by your system administrator.
Shared Call Appearance (SCA) Yealink phone supports using Shared Call Appearance (SCA) to share a line. So that this line can be registered on more than one phone at the same time. Your system administrator can set your phone to use the shared line.
| Advanced Call Features | 21 Related information Placing Calls Answering Calls on a Shared Line You can answer one or two calls on the shared line. When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the call can be answered on any one of the phones.
| Directory | 22 Setting the Voice Mail Code If you want to connect to the message center, you need to set the voice mail code on your phone. 1. Go to Menu > Message > Voice Mail > Set Voice Mail Code. 2.
| Directory | 23 2. Highlight the desired contact and select Options (Option) > Detail. 3. Edit the contact information. 4. Confirm the action. Deleting Contacts You can delete one or all contacts from the Local Directory. Deleting a Contact You can delete any contact from the Local Directory.
| Directory | 24 3. Edit the contact information. 4. Confirm the action. Deleting Blocklist Contacts You can delete one or all blocklist contacts. If a contact is removed from the blocklist, you can answer the call from the contact normally. Deleting a Blocklist Contact If you want to answer a call from a specific contact, you need to remove it from the blocklist.
The call history list includes Missed Calls, Placed Calls and Received Calls, and each list holds 100 entries. Call History Icons The call history icon in the Call History indicates the corresponding call history types. DD phone: Icon Description Received Calls...
| Customizing Your Phone | 26 1. Press History. 2. Select the desired list. 3. Highlight the desired entry and select Options > Add To Blocklist. The phone prompts you whether to add it or not. 4. Confirm the action. Deleting History Records You can delete one or all call records from the call history list.
(D), month (M), and year (Y). 1. Go to Menu > Basic Setting > Time&Date > Time&Date Format. 2. Select the desired time format or date format. 3. Confirm the action. Locking Your DD Phone Phone lock helps you protect your phone from unauthorized use.
| Customizing Your Phone | 28 Setting the Phone Lock You can manually lock the phone or wait a specified time to automatically lock the phone. What unauthorized users can do depends on the settings of the phone lock type. The phone supports the following phone lock types: •...
| Audio Settings | 29 Renaming the Phone The will be named automatically if successfully registered to the base station. You can personalize the name. 1. Go to Menu > Basic Settings > Phone Name. 2. Edit the current name in the Phone Name field. 3.
| Maintaining Your Phone | 30 Resetting the Base Station Your system administrator may ask you to reset your phone to factory after you have tried all troubleshooting suggestions but still do not solve the problem. Except the registrations, the phone will reset all settings to the factory defaults after the resetting. Check with your system administrator if the personalized settings are kept before resetting your phone to factory.
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