Bayer HealthCare Clinitek Status Operator's Manual page 85

7
Troubleshooting
Lists of Errors and Advisory Messages
Error Code
E28
Printer error
E50
Incorrect strip type
E52
Invalid barcode
Strip Test
E53
selected but
cassette detected
E54 Cassette Test
selected but strip
detected
Incorrect size test
E56
table
Missing strip or
E57
cassette
Misplaced strip
E58
E59 Inverted strip
positioned on the
test table
132387 Rev. B, 2004-10
Description Action
Lift the printer cover and push the paper
holding arm back into position (see page 1-5,
Loading the Printer Paper or Label Roll for
location of paper holding arm).
Ensure that the strip type selected in
Instrument Set Up is being used (see 5-19
and 5-20, Select Urinalysis Test). If the correct
type of strip is being used, check the
instrument operation by running another test
using: a) a yellow and clear sample, or
®
b) Chek-Stix (see page 8-1, Quality Control
Testing).
Repeat the test using a Bayer cassette.
Repeat the test using the Cassette Test
routine (see page 4-6 or 4-19).
Repeat the test using the Strip Test routine
(see page 4-1 or 4-11).
Repeat the test using the correct test table
(see page 4-1).
Repeat the test ensuring that the strip or
cassette is positioned on the test table (see
page 4-1 or 4-6 for strip or cassette testing).
Repeat the test ensuring that the strip is
correctly positioned on the test table (see
page 4-3). If error remains and you are testing
a urine dip strip, examine the test table insert
to insure that the small, white line located near
the tip of the strip (on strip side of insert) is
present and not damaged. If this line is
damaged or missing contact your local Bayer
Customer Service and Support Center
(contact information is given in Appendix A).
Repeat the test ensuring that the strip is
correctly positioned on the test table (see
page 4-3).
7-5