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TierTime UP 300 Service Manual
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TierTime UP 300 Service Manual

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UP 300 Service Manual
UP 300 Service Manual
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Summary of Contents for TierTime UP 300

  • Page 1 UP 300 Service Manual UP 300 Service Manual...
  • Page 2 Buzzer has no sound / low volume Software shows that the nozzle temperature or platform temperature is too high Failed to connect UP 300 (USB), USB transfer failed Failed to connect UP 300 (Wi-Fi), Wi-Fi transmission failed Failed to connect UP 300 (Wi-Fi)
  • Page 3 Print platform continues to heat up automatically The display does not work/works abnormally (no response when tapping an icon on the touch screen) Data transmission error 6/SD card error/repeated printing failure/unable to save and update high value Motion system error UP 300 Service Manual...
  • Page 4 Method of replacing nozzle PCB board, heating parts, nozzle parts Method of replacing Wi-Fi antenna, TF card, CPU, mainboard Method of replacing FFC-Y axis cable and Y-axis limit Method of replacing PCB-Y axis adapter board Method of replacing HEPA filter UP 300 Service Manual...
  • Page 5 Method of replacing Z-axis screw motor Method of replacing Z-axis limit Method of replacing 26P color cable Method of replacing screen power cable, signal cable, CFC-USB disk interface, SD card Method of replacing display, Wi-Fi component, USB disk interface board UP 300 Service Manual...
  • Page 6 Remove and ➢  CPU damaged Turn off the power and replace the CPU replace CPU ✓ Remove and ➢  Display damaged Turn off the power and replace the display replace display Back to Directory UP 300 Service Manual...
  • Page 7 Mainboard damaged Turn off the power and replace the mainboard replace turn off the power mainboard ✓ Remove and ➢  CPU damaged Turn off the power and replace the CPU replace CPU Back to Directory UP 300 Service Manual...
  • Page 8 Display damaged/ Turn off the power and replace the display Remove and replace display  ✓ Back to Director power/signal cable Check if the power/signal cable is disconnected or Remove and replace damaged broken power/signal cable UP 300 Service Manual...
  • Page 9 Y-axis back and forth five times to check if the belt has obvious displacement and wear ➢  Z axis abnormal Check if the 26P color cable with black net under sound the platform falls off UP 300 Service Manual Back to Directory...
  • Page 10 ✓ Remove and ➢  Turn off the power and replace the Mainboard replace damaged mainboard mainboard ⚫ No sound under any operation ⚫ Low volume under any operation Back to Directory UP 300 Service Manual...
  • Page 11 Printing stops and reports nozzle circuit temperature high temperature error error when ➢ Mainboard  Turn off the power and replace the ✓ Remove and replace loading model damaged mainboard mainboard Back to Directory UP 300 Service Manual...
  • Page 12 Failure 07: Failed to connect UP 300 (USB), USB transfer failed Failure Cause Solution Remark  Check if the USB cable is damaged (damaged, connector ➢ USB cable is not deformed), and re-plug the USB cable on the mainboard fixed/loose; USB...
  • Page 13 Solution Remark ➢ The wireless status  Restart the UP 300 and UP Studio software, and confirm that the of the connection display and PC are connected to the same Wi-Fi between the PC  If the workspace has multiple Wi-Fis for different purposes, its...
  • Page 14 Failure 9: Failed to connect UP 300 (Wi-Fi) Failure Cause Solution Remark ➢  The wireless Restart the UP 300 and UP Studio software, status of the and confirm that the display and PC are connection connected to the same Wi-Fi ...
  • Page 15 PC firewall settings email address, but the activation email ➢ Some email suffixes has not been  Replace with commonly used email for have limitation received registration (QQ, NetEase, 263, etc.) (e.g. .org) Back to Directory UP 300 Service Manual...
  • Page 16  Turn off the power and replace the mainboard damaged mainboard ✓ Remove and replace ➢ nozzle adapter  Remove and replace the nozzle adapter cable the nozzle adapter cable is broken cable Back to Directory UP 300 Service Manual...
  • Page 17 ✓ Remove and replace the Turn off the power and replace the nozzle assembly nozzle motor ✓ Remove and replace ➢  Mainboard damaged Turn off the power and replace the mainboard mainboard Back to Directory UP 300 Service Manual...
  • Page 18  Need to confirm with the IT code returned by the server does department of the factory not match the whether the serial number has printer’s check been uploaded to the cloud code Back to Directory UP 300 Service Manual...
  • Page 19 Software material material being used in the weight setting is wire box in the “Material” Software prompt improper interface of the UP Studio software ⚫ Error when transferring data model: material not enough, continue? Back to Directory UP 300 Service Manual...
  • Page 20 UP 300 when sending a print task  The forming space of UP 300 model and the error “Model out of is X*Y*Z=205mm*255mm*225mm print range” is reported when transmitting ➢...
  • Page 21 Remove and replace replace it if yes be printed the contact is nozzle CFC cable  Check if the CFC cable of the nozzle is poor damaged, and replace it if yes Back to Directory UP 300 Service Manual...
  • Page 22 X motor ➢  ✓ Motor of fault axis Turn off the power and replace the motor of the Remove and damaged fault axis replace Y motor ✓ Remove and Back to Directory replace Z motor UP 300 Service Manual...
  • Page 23 ➢  Disconnect during Ensure that the connection between the PC transferring data file and UP 300 is stable and the front door to UP 300 remains closed when the file is transferred ⚫ Pause during data transmission and report error: “Please close the front door of...
  • Page 24 Mainboard replace damaged mainboard in progress mainboard ✓ Remove and ➢ Platform  Turn off the power, replace the replace the adapter board is platform adapter board platform damaged adapter board Back to Directory UP 300 Service Manual...
  • Page 25 Remove and ⚫ The print model has surface ➢  Mainboard Turn off the power and replace the replace defects such as breakpoints damaged mainboard mainboard ➢  Material problem Replace with new materials Back to Directory UP 300 Service Manual...
  • Page 26 Remove and  Turn off the power and replace the mainboard Y-axis test method damaged replace mainboard ✓ Remove and ➢  CPU damaged Turn off the power and replace the CPU replace CPU Back to Directory UP 300 Service Manual...
  • Page 27 ➢ The size of the model base is  large, and the Set the filling to a looser option within the filling method software isn’t changed accordingly Back to Directory UP 300 Service Manual...
  • Page 28 Replace the ➢  Remove the rear panel and the Wire inspection limit ⚫ Pause automatically during wire damaged, falsely right side panel to replace the inspection printing connected wire inspection limit component Back to Directory UP 300 Service Manual...
  • Page 29 Up ➢ Software problem website, and re-transfer the print studio folder in the  http://www.tiertime.com old version of the  https://www.up3d.com installation directory Back to Directory UP 300 Service Manual...
  • Page 30 ➢Irregular texture position of the ✓ Replace the SD  Turn off the power and replace the SD card same model is always consistent; card caused by SD card Back to Directory UP 300 Service Manual...
  • Page 31  Turn off the power and replace the ⚫ The platform plate heating base plate automatically heats up after ✓ Remove and ➢  Turn off the power and replace the Mainboard initialization or replace damaged mainboard mainboard printing Back to Directory UP 300 Service Manual...
  • Page 32 ✓ Remove and ➢ Peripheral be powered on, but  Turn off the power and replace the peripheral replace the interface board the function is interface board peripheral damaged abnormal interface board Back to Directory UP 300 Service Manual...
  • Page 33 Turn off the power and replace the peripheral replace the interface interface board peripheral damaged interface board ✓ Remove and ➢  CPU damaged Turn off the power and replace the CPU replace CPU Back to Directo UP 300 Service Manual...
  • Page 34  Turn off the power and replace the Mainboard replace automatically damaged mainboard mainboard during printing ✓ Remove and ➢ Mainboard  Turn off the power and replace the replace adapter board mainboard adapter board mainboard damaged adapter board Back to Directory UP 300 Service Manual...
  • Page 35 6. Loosen the 6 screws marked in Fig. 6, and remove the left panel assembly. 平齐 Note: Please disassemble from step 1 to 6 and install in the reverse steps and pay attention to the fit between Back to the panels UP 300 Service Manual Directory...
  • Page 36 4. Remove and replace the mainboard adapter board; Note: For the installation direction of FFC cable, the side with metal contact should be on the same side as the internal metal contacts on the interface. Back to Directory UP 300 Service Manual...
  • Page 37 1. Use a cross screwdriver to remove the 4 screws of the adapter board cover and then remove the rear nozzle cover. 2. Pull out the 2 lines as shown in the figure. 3. Pull out the CFC-nozzle cable interface to remove and replace the PCB-nozzle adapter board. Back to Directory UP 300 Service Manual...
  • Page 38 2. Pull out the interface shown in the figure from the bottom to remove the height aligning board component; 3. Remove the screws fixing the height aligning board, push out the height aligning board in the direction shown, and then replace the PCB-height aligning board. Back to Directory UP 300 Service Manual...
  • Page 39 Note: Pay attention to the reserved length of the steering gear cable during installation, that is, the CFC cable touches neither the belt nor the steering gear board in the steering process of the steering gear. Back to Directory UP 300 Service Manual...
  • Page 40 2. If the operation is inconvenient during the disassembly process, remove the left shell first. For the disassembly method, see the disassembly and assembly of the shell; Method of removing the shell Back to Directory UP 300 Service Manual...
  • Page 41 2. Cut off the cable tie of the interior light wire, and then pull out the plug of the interior light in the mainboard. 1. Loosen the 6 screws of the interior light clip and loosen the cable tie. 2. Remove the interior light and replace it.。 cable buckle Back to Directory UP 300 Service Manual...
  • Page 42 3. Cut off the 2 cable ties of the machine’s internal door inspection cable, and then remove the door inspection cable; 4. Open the Hall switch clamp and replace it; paying attention to the direction of the Hall switch. Font face up Back to Directory UP 300 Service Manual...
  • Page 43 2. Remove 12 round rubber pads, then remove 12 screws and remove the front door frame; 3. Loosen the 2 screws that lock the magnet and then lift the magnet out to replace it. (Replace the magnet and apply some 496 glue) Back to Directory UP 300 Service Manual...
  • Page 44 3. Unscrew the four screws of the nozzle cover behind the nozzle holder; contact side of the interface. 4. Pull out the interface of the FFC nozzle cable on the PCB nozzle adapter board to remove the nozzle FFC. FFC cable folding length 83mm Back to Directory UP 300 Service Manual...
  • Page 45 2. After removing the nozzle cable cover, pull out the CFC nozzle cable as shown in the figure; 3. After removing the fixing screw at the lower left, remove the nozzle. (The removal method of TPU/PLA/ABS nozzle is the same) Back to Directory UP 300 Service Manual...
  • Page 46 2. When installing the nozzle cover, pay attention to the fact that the heating wire to fire prevention. Back to Directory can’t be caught in the lower right corner. UP 300 Service Manual...
  • Page 47 Note: The PLA nozzle is removed in the same way as the ABS nozzle, except that the heating element has one end cap and no Back to Directory grooved clamp is installed. UP 300 Service Manual...
  • Page 48 Back to Directory UP 300 Service Manual...
  • Page 49 USB power Mainboard board adapter board CPU; pay attention to the PIN angle number when installing Peripheral interface board Note: Operators should wear static gloves before removing electrical components such as mainboard. Back to Directory UP 300 Service Manual...
  • Page 50 Operation Guide 15- Method of replacing FFC-Y axis cable and Y-axis limit Tools Cross screwdriver, 2.5mm hex wrench 1. First remove the aluminum column, the rear plate and the right side plate with a hex wrench; Method of removing the shell 2.
  • Page 51 Note: 1. When installing, first insert the plug on the adapter board, and then fasten the grounding wire of the adapter board; 2. Pay attention to the installation direction of the FFC cable during installation. The metal side corresponds to the metal side of the interface. Back to Directory UP 300 Service Manual...
  • Page 52 2. Pull out the filter element and replace it. Pay attention to the direction of the filter element when replacing. 1. The silk wadding face the inside of the machine 1. Bead faces the inside of the machine Back to Directory UP 300 Service Manual...
  • Page 53 6. Loosen the 3 screws of the shield and remove the filter shield and air duct isolation plate. 7. Loosen the 3 screws of the fan and remove the fan for replacement. 8. Then, install in the reverse order. UP 300 Service Manual Back to Directory...
  • Page 54 4. Loosen the 6 screws that lock the aluminum substrate to the presser, and then replace the aluminum substrate. Note: After the installation is complete, you need to adjust the level of the worktable by adjusting the 4 leveling knobs. Back to Directory UP 300 Service Manual...
  • Page 55 3. Open the wire box cover and then loosen the 2 screws to pull out the wire inspection assembly. 4. Loosen the 2 screws of the wire inspection limit and replace the wire inspection limit. 5. Loosen the three screws of the wire feeding clamp and replace the wire feeding tube. Back to Directory UP 300 Service Manual...
  • Page 56 X-axis motor) 4. Remove the four screws on the X-axis motor assembly, and then remove and replace the X-axis motor; (The replaced motor cable may be wrapped with a winding tube) Back to Directory UP 300 Service Manual...
  • Page 57 Ensure that the gaps of part C and D at both ends are basically the same. If not, you can solve the problem by adjusting the loading position of the E-point belt. Back to Directory UP 300 Service Manual...
  • Page 58 4. Finally, keep the gaps between parts C and D on both sides basically the same by adjusting the amount of E. Back to Directory UP 300 Service Manual...
  • Page 59 Note: When removing the X-axis light bar, do not the damage FFC cable and the Y-axis FFC cable. When replacing the light bar, pay attention to the force to avoid pushing out the beads of the bearing. Back to Directory UP 300 Service Manual...
  • Page 60 2. Push the Y-axis by hand to test whether the X-axis limit can be opened and closed normally. Back to Directory UP 300 Service Manual...
  • Page 61 X-axis), and then take out the Y-axis belt on the Y-axis motor gear; 3. Take out the pulley in the direction shown in the figure, and then remove the Y-axis belt. Back to Directory UP 300 Service Manual...
  • Page 62 (When you unscrew the two screws in the direction of the rack, you need to move the X-axis so that the screws are aligned with the holes in the rack); 4. Then remove the Y-axis motor; Back to Directory UP 300 Service Manual...
  • Page 63 3. Remove the two screws of the Y-axis adapter board with a cross screwdriver, and then remove the FFC cable clip; 4. Then remove the FFC cable and pay attention to the folding method of the FFC cable. Back to Directory UP 300 Service Manual...
  • Page 64 At this time, the X-axis light bar can be taken out from the front door; 8. Remove the four screws in the figure and then remove and replace the Y-axis motor. Add spring Add spring washer and washer lock Y-axis ground wire spring washer and flat washer UP 300 Service Manual...
  • Page 65 Left to the bottom, horizontally stuck in the middle Self-test: push the Y-axis by hand, the X-axis limit opens and closes normally, and the nozzle FFC satisfies the movement of the nozzle in the entire printing area; UP 300 Service Manual...
  • Page 66 4. Remove the 4 screws that lock the Z-axis motor; 5. Remove the 2 screws that lock the platform connection plate. At this time, the Z-axis motor can be removed. Note: Do not damage the FFC cable when removing the front shield. Back to Directory UP 300 Service Manual...
  • Page 67 6. Place two 42-motors on the center of the platform (the weight must be greater than 450g and must be confirmed and labeled by the quality department), the driving tool must make it smooth and move in full stroke; 7. Turn the multimeter to buzzer to check if the platform bracket connection plate and the Z axis are conducted. UP 300 Service Manual...
  • Page 68 5. Loosen the 2 screws that lock the Z-axis limit, and then remove and replace the Z-axis limit. Note: The limit should be aligned with the edge of the limit frame during installation, and the limit cable needs to be wrapped with a winding tube. Flush Back to Directory UP 300 Service Manual...
  • Page 69 3. Inside the machine, unplug the interface of the 26P cable inserted in the platform adapter board and pull it out of the buckle. 4. Then remove the cable from the two buckles of the rear shield and pull out the cable from the lowermost hole shaft to replace it. Back to Directory UP 300 Service Manual...
  • Page 70 USB disk the 2 holes on the interface cable inner side; prevent the cable from contacting the X-axis belt and the USB disk pulley. interface cable Back to Directory UP 300 Service Manual...
  • Page 71 3. On the back of the aluminum column, loosen the two screws that lock the display and unplug the USB disk interface cable. 4. Inside the aluminum column, loosen the 2 screws on the sheet metal part, and then remove the screen power cable and signal cable, and then remove the display assembly. Back to Directory UP 300 Service Manual...
  • Page 72 7. Loosen the 2 screws that lock the USB disk interface board, unplug the USB disk interface cable and remove the USB disk interface board for replacement. Wifi cable routing UP 300 Service Manual Back to Directory...