General; Safety Information - CCV InSync System Manual

4. General

4.1. Safety Information


The system handbook should be studied before integrating the product into vending machines, as this
contains important information regarding installation.

Damage resulting from not following the guidelines or from incorrect operation will void the guarantee.
No liability will be accepted for any consequential damage.

No liability will be accepted for damage or injury resulting from incorrect operation or from failure to
observe the safety guidelines.

Integration of the product may only be carried out of qualified by electrical specialists (i.e. electrician),
according to the relevant regulations (i.e. VDE, CE).

If you have no specialist knowledge regarding the installation, do not carry this out yourself. Installation
should only be carried out by a qualified specialist.

Never remove the power supply or the card-reader from terminal, whilst this is performing a payment or
other active functions (i.e. display indication „please wait..."). Please contact your network provider if
such a message appears for a longer period.

Change the card-reader only if the power supply is disconnected.

The terminal is certified for cashless payments in various countries, dependent on the network provider
/ acquirer. Operation outside of Germany is to be agreed in consultation with the relevant trade partner.

Never try to open the terminal. Unauthorized opening leads to deletion of all secure data, activating the
fraud function and setting the terminal out of order. This also voids the warranty.

Never submerge the terminal in water, throw into fire or expose to high humidity. The device should be
cleaned with a soft damp cloth. Do not use chemical cleaners.

Repairs may only be performed by authorized agents of CCV.

Do not expose the device to temperatures outside the approved limits.

Keep sufficient distance to mobile phones and wireless devices because these may cause interference.
This is not necessary for devices that are able to perform a contactless transaction (e.g. mobile with NFC
interface).

Please obtain regular information about available and/or necessary updates or product extensions
(Hotline of your network operator).

Following software updates, telephone installation changes, or other changes to the terminal the
complete payment operation including closing should be tested.

Damage to or removal of the identification labels and seals on the equipment will void your warranty.

One mounting screw of the terminal must be connected with the grounding of the local electrical system.
The grounding must not be connected to a floating ground or a phase (see chapter Installation
Instructions.
CCV InSync System Manual Rev.03 04/2019 PA91P003 | Page 7