Develop ineo 5000i Quick Manual page 10

Error Message
Drum !
Jam 2-sided
Jam Inside
Jam MP Tray
Jam Rear
Jam Tray1
Jam Tray2
Jam Tray3
Jam Tray4
No Drum Unit
No Paper
Cause
The corona wire on the
imaging unit must be
cleaned.
The imaging unit or the
toner cartridge and imaging
unit assembly is not
installed correctly.
The paper is jammed in the
2-sided tray or inside the
back cover.
The paper is jammed inside
the machine.
The paper is jammed in the
MP tray.
The paper is jammed in the
back of the machine.
The paper is jammed in the
indicated paper tray.
The imaging unit is not
installed correctly.
The machine is out of
paper, or paper is not
loaded correctly in the
paper tray.
Action
Clean the corona wire on the imaging
unit.
See the User's Guide: Clean the
Corona Wire.
If the problem continues, replace the
imaging unit with a new one.
Remove the imaging unit, remove the
toner cartridge from the imaging unit,
and put the toner cartridge back into
the imaging unit. Reinstall the imaging
unit in the machine.
Remove the 2-sided tray and open
the back cover to pull out all jammed
paper.
Open the front cover, remove the
toner cartridge and imaging unit
assembly, and pull out all jammed
paper. Close the front cover.
Remove all jammed paper from in
and around the MP tray. Press
Retry.
Open the fuser cover and remove all
jammed paper. Close the fuser cover.
Pull out the paper tray and remove all
jammed paper as shown in the
animation on the LCD.
Reinstall the toner cartridge and
imaging unit assembly.
• Refill paper in the paper tray. Make
sure the paper guides are set to
the correct size.
• If paper is in the tray, remove it and
load it again. Make sure the paper
guides are set to the correct size.
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