Service Requests; Return - vacuubrand BVC Basic Instructions For Repair

Service
Service request
and service order
Send in your
product

(return)

46

10.2 Service requests

Contact
1. Contact your local dealer or our service department.
2. Inform us which service features you require.
3. Send us your service request providing the following informa‑
tion:
serial number and type from rating plate,
ƒ
a short description of your request, e. g., error description for
ƒ
repair order, exchange etc..
5 Our service will provide you with a RMA number.
5 Clearance for return.
10.3 Return
Sending in
1. Pack your product securely for transportation.
2. Mark the RMA number on the outside of the packaging.
3. Enclose the „Health and safety clearance from", duly com‑
pleted and signed by an authorized person.
4. Send in your product.