Access By Analog Modem; Access By Digital Modem; 3Com Facts Automated Fax Service; Support From Your Network Supplier - 3Com EtherLink 3C985B-SX Installation And User Manual

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone
number nearest you:

Access by Digital Modem

ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com
BBS using ISDN, call the following number:
1 847 262 6000

3Com Facts Automated Fax Service

The 3Com Facts automated fax service provides technical articles, diagrams, and troubleshooting instructions on
3Com products 24 hours a day, 7 days a week.
Call 3Com Facts using your Touch-Tone telephone:
1 408 727 7021

Support from Your Network Supplier

If you require additional assistance, contact your network supplier. Many suppliers are authorized 3Com service
partners who are qualified to provide a variety of services, including network planning, installation, hardware
maintenance, application training, and support services.
When you contact your network supplier for assistance, have the following information ready:
Product model name, part number, and serial number
I
A list of system hardware and software, including revision levels
I
Diagnostic error messages
I
Details about recent configuration changes, if applicable
I
If you are unable to contact your network supplier, see the following section on how to contact 3Com.
Country (Region) Data Rate
Australia Up to 14,400 bps
Brazil Up to 28,800 bps
France Up to 14,400 bps
Germany Up to 28,800 bps
Hong Kong Up to 14,400 bps
Italy Up to 14,400 bps
Japan Up to 14,400 bps
Mexico Up to 28,800 bps
P.R. of China Up to 14,400 bps
Taiwan Up to 14,400 bps
U.K. Up to 28,800 bps
U.S.A. Up to 53,333 bps
Contacting 3Com
Telephone Number
61 2 9955 2073
55 11 5181 9666
33 1 6986 6954
4989 62732 188
852 2537 5601
39 2 27300680
81 3 5977 7977
52 5 520 7835
86 10 684 92351
886 2 377 5840
44 1442 438278
1 847 262 6000
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