Follow the steps in this guide to set up your kit. If you need some help, see the Frequently Asked Questions at bt.com/producthelp or call 0808 100 6116*. * Calls made from within the UK mainland network are free. Mobile and International call costs may vary.
Connect any port on the switch to an Ethernet port on your broadband router/hub. Use the GigE port if your router has one (it’s port 4 if you have a BT Hub 3 or Hub 4). The corresponding port light will turn on.
Make sure all ethernet cables are properly plugged in at both ends. • Check port light is on. • Try rebooting your device. • If you need more help, go to bt.com/producthelp or call 0808 100 6116*. Light status 5-Port Gigabit Ethernet Switch Power Light Status What’s happening...