Section 4: Maintenance And Troubleshooting; Understanding Control Panel Error Messages - Primera Signature User Manual

Section 4: Maintenance and
Troubleshooting
A. UNDERSTANDING CONTROL PANEL ERROR MESSAGES
The following is a list of error messages that may occur. For
most you can press the check button on the control panel to
retry the operation.
1. Flipper board error
There was a problem rotating the cassette on the end of
the arm. This is not a problem swinging the arm around
the larger diameter inside the Robot. Power off the
unit, remove the hoppers and check for obstructions.
2. ARM motor error
There was a problem moving the arm up or down
(vertically). Power off the unit, remove the hoppers and
check for obstructions.
3. Swing motor error
There was a problem moving the arm from side to side
(horizontally). Power off the unit, remove the hoppers
and check for obstructions.
4. Picker error
The picker failed to pick up the cassette.
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5. Cassette was dropped
The picker picked the cassette but dropped it while it
was moving. This can be caused by an obstruction in
the arm path. Power off the unit, remove the hoppers
and check for obstructions. This usually means that the
picker is not getting a good grip on the cassette so all of
the same troubleshooting steps from item 4 above will
apply.
Ensure that the proper dimension cassettes are
being used (Section 2A).
Make sure the cassettes are level inside the hopper
(Section 1E).
Make sure the hoppers are completely inserted into
the Robot. Remove and reinsert each hopper to be
sure. Push near the bottom of the hopper to ensure
a good connection.
Maintenance and Troubleshooting
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