Section 6: Troubleshooting And Maintenance; Solving Print Quality Problems - Primera Impressa IP60 User Manual

TOC
Section 6: Troubleshooting and
Important Note: Before determining print quality leave the photo uncov-
ered for at least 15 minutes so the ink can fully dry. If photos are
stored as a stack immediately after printing, uneven drying will
occur where the ink drys more at the edges than the middle. This can
create the appearance of uneven colors. Leaving the photos uncovered
will prevent this and fix any uneven colors on existing photos that
were not allowed to dry.
A. SOLVING PRINT QUALITY PROBLEMS
Many factors can affect the quality of the print. The following
are listed in order from most likely to least likely:
1. Quality Setting. Change your quality setting. The lowest
(and fastest printing) quality may not be sufficient.
2. Clean the Cartridge. Run an automatic cleaning print from
Print Hub or manually clean the cartridge as described in
Section 6B.
3. Change the Cartridge. Try a new cartridge. Make sure that
the ink cartridge has ink remaining. Check the ink levels
via the PrintHub or Printer Utility (Mac).
4. Align Print Head. Normally,
print head alignment is only
necessary after changing a print
head. However, in certain cases,
running the alignment again
can improve print quality. Align
the print head by opening the
PrintHub or Printer Utility
(Mac). Click on the Align Print
Head icon below the ink levels.
Follow the onscreen prompts to
load your paper for alignment.
5. Clean the Maintenance Area. Power off the printer! Gently
move the cartridge to the left to access the maintenance
area. This includes the rubber cartridge nozzle cap and the
plastic roller. Under normal use this can become dirty with
ink. Clean with rubbing alcohol and a paper towel.
Troubleshooting and Maintenance
32
Maintenance
INDEX
Maintenance area