I-Team Services - 3Com SuperStack II REMOTE ACCESS SYSTEM 1500 Getting Started Manual

I-Team Services

Every user that purchases a SuperStack II RAS 1500 is entitled to free
I-Team service.
The 3Com I-Team offers the following services:
Determining ISDN Service Availability
The I-team performs a free "Loop Qualification" which determines
whether ISDN service is available at your site.
Determining Charges
Deciphering ISDN providers' charges can be complex. The
I-team/SuperNet Access determines installation and monthly charges
for your service location.
Determining Lead Times
The I-team works with the ISDN service provider to determine when
service can be installed at your location.
Processing ISDN Service Orders
I-team places the order for service with the ISDN service provider and
provides you with a written confirmation of the date of installation,
the installation price, and monthly charges.
The I-team guarantees the ISDN line will work with your 3Com ISDN
product and provides free troubleshooting and technical support for
any ISDN line they provision for 30 days after installation.
Contacting the I-Team
For further information on I-Team services contact their toll-free
hotline:
1-800-877-ISDN 9am–9pm EST
Using the I-Team A-3