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3Com 3C421600A Quick Setup Manual

Superstack ii remote access system
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Download this manual See also: Reference Manual, Installation Manual
®
http://www.3com.com/
Part No. 10030338 AA
December, 1999
SuperStack
Remote Access System 1500
Quick Setup Guide
Release 2.0
II
®

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  • Page 1 SuperStack Remote Access System 1500 ® Quick Setup Guide Release 2.0 http://www.3com.com/ Part No. 10030338 AA December, 1999 ®...
  • Page 2 3Com Corporation reserves the right to revise this documentation and to make changes in content from time 95052-8145 to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 3: Table Of Contents

    ONTENTS BOUT UIDE Finding Specific Information Conventions Related Product Documentation and Information Contacting 3Com RAS 1500 H NSTALLING THE Before you Begin Required Equipment You Should Have Received Optional Components Installing the RAS 1500 System Installing the RAS 1500 System...
  • Page 4 Overview Before You Begin Initial Configuration from PCs Running Microsoft Windows 95, 98, or Initial Configuration from UNIX-based Platforms Configuring the Port Expansion Unit with the CLI Getting CLI Help Additional CLI Information Using the Web Configuration Interface from PC and UNIX-based Platforms Viewing Online Help RAS 1500 LEDs...
  • Page 5 Physical Dimensions Interfaces Power Requirements IMITED ARRANTY ECHNICAL UPPORT Online Technical Services World Wide Web Site 3Com FTP Site 3Com Bulletin Board Service 3ComFacts Automated Fax Service Support from Your Network Supplier Support from 3Com Returning Products for Repair NDEX...

  • Page 7: About This Guide

    BOUT This guide describes how to install and configure the SuperStack® II Remote Access System 1500. It covers configuration information for setting up the following four basic services through the browser-based Web Configuration Interface. Dial In Access Shared ISP Access LAN-to-LAN Routing Individual Dial Out Access For configuring additional features, refer to the System Management...
  • Page 8 viii BOUT UIDE Task The RAS 1500 Release Notes for Release 2.0 shipped with this product may contain more recent hardware installation and software configuration information. Therefore, if the information in the Release Notes differs from the information in this guide, follow the instructions in the release notes.

  • Page 9: Finding Specific Information

    SuperStack® II Remote System 1500 System Management Guide This guide describes how to configure your RAS 1500. It is located on the RAS 1500 Resource CD-ROM in .pdf format and at the 3Com Web Site http://www.3com.com/ras1500. Finding Specific Information...

  • Page 10: Contacting 3Com

    Use this chart as a reference when you need to contact 3Com. Contacting 3Com 3Com Corp. - 5400 Bayfront Plaza - P.O. Box 58145 - Santa Clara, CA - 95052-8145 Internet For a complete listing of support and contact numbers, refer to Appendix E, “Technical Support.”...

  • Page 11: Installing The Ras 1500 Hardware

    This chapter contains the following information: Before you Begin Before you begin installation: Required Equipment This section discusses the hardware and software requirements for configuring the RAS 1500. Hardware Requirements A Pentium PC or UNIX workstation with the following hardware requirements: NSTALLING THE ARDWARE...

  • Page 12: You Should Have Received

    Resource CD-ROM User documentation: Dual-end compact screwdriver If your RAS 1500 box does not contain all items listed above, contact 3Com Technical Support in your country. See Appendix D, “Warranty Information,” for information. Optional You can purchase the following items separately: Components WAN cables: V.35, X.21...

  • Page 13: Installing The Ras 1500 System

    Installing the RAS The RAS 1500 system consists of a Router Unit (RM), Port Expansion Unit 1500 System (PEM), and Primary Rate Access Unit (PAU). You can install the RAS 1500 either as part of a stack of equipment or in a standard 19-inch rack. RAS 1500 installations are limited to a Router Unit and two Port Expansion Units or a Router Unit and a Primary Rate Access Unit.

  • Page 14: Rack Installation Guidelines

    1: I RAS 1500 H HAPTER NSTALLING THE Figure 1-1 Fastening the Mounting Brackets to the Route Unit 3 Mount the units in the rack. RAS 1500 units can be mounted in any order, but for ease of management, we recommend you install RAS 1500 Router Unit on the bottom of the stack or rack.

  • Page 15: Grounding The Ras 1500

    Grounding the Stack installation of a Router Unit and at least one Port Expansion Unit, or RAS 1500 a Primary Rate Access Unit requires proper grounding. Grounding straps are enclosed in the accessories kit. Install them as follows: 1 Remove one cover screw on Router Unit and the Port Expansion Unit or Primary Rate Access Unit.

  • Page 16: Front Panel Description

    1: I HAPTER NSTALLING THE Front Panel The following figures describe the RAS 1500 front panels. Description Figure 1-3 RAS 1500 (Router Unit and Port Expansion Unit) Front Panel Table 1-1 Front Panel Features Description Analog I/O module ISDN -BRI I/O module (S/T or U) WAN port LAN port Console port...

  • Page 17: Connecting The Cables

    Figure 1-4 RAS 1500 (Router Unit and Primary Rate Access Unit) Front Panel Table 1-2 Front Panel Features Description PRI port WAN port LAN port Console port STACKNET (IEEE P1394 connectors) Connecting the Connect the telco and network cables to the RAS 1500 Router Unit and Cables Port Expansion Unit or Primary Rate Access Unit.

  • Page 18: Router Unit And Port Expansion Unit Cabling

    1: I RAS 1500 H HAPTER NSTALLING THE Router Unit and Port Connect the following cables to the Router Unit and Port Expansion Unit Expansion Unit as shown: Cabling RAS 1500 Router and Port Expansion Units may be configured with a combination of BRI-ISDN or Analog I/O cards.

  • Page 19: Router Unit And Primary Rate Access Unit Cabling

    Router Unit and Connect the following cables to the Router Unit and Primary Rate Access Primary Rate Access Unit as shown: Unit Cabling RAS 1500 systems configured with a Primary Rate Access Unit only have a T1/E1 line and console cable. However the Router Unit may have an analog or BRI-ISDN I/O Module.

  • Page 20: Powering The Ras 1500 On Or Off

    1-10 1: I HAPTER NSTALLING THE Powering the There is no power switch on the RAS 1500. Use the following steps to RAS 1500 On or Off power on or power off the units in a RAS 1500 stack. Powering On the To power on the RAS 1500, connect the power cord to the AC power RAS 1500 port of the unit and plug the power cord into the AC power supply...
  • Page 21 Connecting the STACKNET Cables 1-11 Figure 1-7 STACKNET Connections (Router Unit and two Port Expansion Units) When adding a Port Expansion or Primary Rate Access Unit to an existing RAS 1500 system, connect the Port Expansion Unit AC power cord before connecting the STACKNET cable.

  • Page 23: Configuring The Ras 1500 Software

    This chapter contains the following information: Overview This chapter describes how you will configure your RAS 1500 from both PC-based platforms running Widows 95, 98, or NT and UNIX-based platforms. For PC users, it describes how to set your initial configurations to your RAS 1500, such as an IP address, through the IP Wizard accessible from your source CD.

  • Page 24: Before You Begin

    2: C HAPTER ONFIGURING THE Before You Begin Out of the box, a RAS 1500 does not have an IP address. Before you can configure features on your RAS 1500, you must first configure it with an IP address. There are separate procedures for configuring an IP address for PC platforms running Microsoft Windows 95, 98 and NT and for UNIX-based platforms.
  • Page 25 Initial Configuration from PCs Running Microsoft Windows 95, 98, or NT 2 Click Configure IP Address. The IP Address Configuration Wizard Screen appears as shown in Figure 2-2. If the PC does not auto run the CD, perform the following: a At the Windows 95, 98, or NT desktop, click Start, then click Run.
  • Page 26 2: C HAPTER ONFIGURING THE 4 In the IP Address text box, type the IP address you want to assign to the RAS 1500 (for example, 192.112.227.15). The IP address you assign must be a part of the IP network to which to your RAS 1500 is attached. 5 In the Netmask text box, type the network mask you want to assign to the RAS 1500.

  • Page 27: Initial Configuration From Unix-Based Platforms

    IP address. The CLI Quick Setup will let you set up initial required configuration for the system. Although you may then continue to set up other features through the CLI, 3Com recommends that you continue your configuration by using the web-based Web Configuration Interface described in one of the sections that follow in this chapter.
  • Page 28 HAPTER ONFIGURING THE OFTWARE The default for the above question is yes. 3Com recommends that you enter y here to configure only initial settings using this CLI Quick Setup. The section that follows, “Using the Web Configuration Interface from PC and UNIX-based Platforms,”...
  • Page 29 Initial Configuration from UNIX-based Platforms You also need to specify if this community can only read information, or read and write information. >>> Can this community change management information [yes]? This completes the section on SNMP management configuration. >>> Do you want to allow command line management via TELNET [yes]? For TELNET management of the system you need to create a user name and password to control access.

  • Page 30: Configuring The Port Expansion Unit With The Cli

    2: C HAPTER ONFIGURING THE >>> Enter the IP address of the default gateway []? 192.168.1.20 The metric or "hop count" tells the RAS1500 how far the default router is from the RAS1500. >>> What metric should be applied to the default gateway [1]? >>>...

  • Page 31: Getting Cli Help

    Getting CLI Help To access help in the CLI, type Additional CLI For a more complete reference to configuring the RAS 1500 through the Information CLI, consult the RAS 1500 System Management Guide on the RAS 1500 Resource CD-ROM. Using the Web Once you have configured initial settings, including the IP address, for the Configuration RAS 1500 from either the IP Wizard (PC users) or from the CLI Quick...
  • Page 32 2-10 2: C HAPTER ONFIGURING THE appear on the bottom of the screens that will enable you to control the navigation and operation of the Setup Wizard. Figure 2-4 Setup Wizard Main Screen 2 Click Next when you are ready to begin configuring basic features of your RAS 1500.

  • Page 33: Using The Web Configuration Interface From Pc And Unix-Based Platforms

    Using the Web Configuration Interface from PC and UNIX-based Platforms Figure 2-5 User Name and Password Required Screen 4 Enter the default User Name Admin and the Password Password. This default will be overwritten when you setup up your manage user name and password.
  • Page 34 2-12 2: C RAS 1500 S HAPTER ONFIGURING THE OFTWARE Figure 2-6 Setup Wizard Figure 2-7 Setup Wizard Menu 6 Follow only the steps below that apply to features you want to configure.
  • Page 35 Using the Web Configuration Interface from PC and UNIX-based Platforms 7 ISDN/BRI Interface — Allows you to configure the BRI-ISDN I/O modules for the switch type being used. See Figure 2-8. Figure 2-8 ISDN/BRI Interface Configuration a From the Geographic Region drop-down menu, select your location, North America or Europe or Asia.
  • Page 36 2-14 2: C HAPTER ONFIGURING THE 8 ISDN/PRI Interface (T1 for North America) — Allows you to configure the Primary Rate Access Unit for the switch type being used. See Figure 2-9. a From the Switch Type drop-down menu, choose the switch type you Figure 2-9 T1 PRI Access Unit Basic Configuration b Click Apply or if want to view or modify Nic Config Type, DSX1 T1 Line Figure 2-10 T1 PRI Access Unit Advanced Configuration...
  • Page 37 Using the Web Configuration Interface from PC and UNIX-based Platforms select ShortHaul from the Nic Config Type drop-down menu, the T1 ShortHaul Distance (Feet) drop-down menu will be visible. See Figure 2-11. Figure 2-11 T1 PRI Access Unit Basic ShortHaul Screen d Click Apply or if you want to view or modify DSX1 T1 Line Type (framing method), TX Line Buildout (signal attenuation), or T1 ShortHaul Distance (Feet), click Advanced.
  • Page 38 2-16 2: C HAPTER ONFIGURING THE 9 ISDN/PRI Interface (E1 for Europe or Asia) — Allows you to configure the Primary Rate Access Unit for the switch type being used. See Figure 2-13. a From the Switch Type drop-down menu, choose the switch type you Figure 2-13 E1 PRI Access Unit Basic Configuration b Click Apply or if want to view or modify DSX1 E1Line Type (framing Figure 2-14 E1 PRI Access Unit Advanced Configuration...
  • Page 39 Using the Web Configuration Interface from PC and UNIX-based Platforms The message displayed at the top of the Dial In Access Screen as shown in Figure 2-15, “You are currently in Create Mode” is variable and will indicate the current mode you are in, either “Create” or “Modify.” In this example, the message displayed indicates the mode is “Create.”...
  • Page 40 2-18 2: C HAPTER ONFIGURING THE If you are not sure what callback setting you want to configure, see RAS 1500 the System Management Guide for further information on callback types. e Click Apply. 11 Shared ISP — Allows you to configure for Shared ISP through NAT (Network Address Translation) or PAT (Port Address Translation).
  • Page 41 Using the Web Configuration Interface from PC and UNIX-based Platforms d In the Phone Number field, enter the primary phone number, including area code, if necessary, you received from your ISP, for example, 508-555-5555. e In the Alt. Number field, enter the secondary phone number, including area code, if necessary, you received from your ISP, for example, 508-555-6666.
  • Page 42 2-20 2: C HAPTER ONFIGURING THE Figure 2-17 Shared PAT Configuration n If you selected Network Address (NAT) from the Address Translation Figure 2-18 Shared ISP Dynamic NAT Configuration RAS 1500 S OFTWARE Type drop-down menu, the screen shown below in Figure 2-18 will appear.
  • Page 43 Using the Web Configuration Interface from PC and UNIX-based Platforms In the Number of Addresses field, enter the number of public IP addresses that will be available as a continuous pool for outgoing TCP/IP connections. Click Apply. If you select Static, the fields, Public IP Address and Private IP Address, will be visible.
  • Page 44 2-22 2: C HAPTER ONFIGURING THE Figure 2-20 Individual Dial Out Access Configuration a In the Dialout Service Name field, enter the name you want to assign b In the Telnet Socket field, enter the physical socket number that you c From the Select Modem Inteface(s) drop-down menu, select the d Click Apply.
  • Page 45 Using the Web Configuration Interface from PC and UNIX-based Platforms Figure 2-21 LAN-to-LAN Configuration. a In the Incoming User Name and Password fields, enter the Incoming User Name and Incoming Password of the remote router you want to your RAS 1500 to be able to access. b In the Outgoing User Name and Password fields, enter the User Name and Password of your RAS 1500.
  • Page 46 2-24 2: C HAPTER ONFIGURING THE e From the Connection Type drop-down menu, select On Demand, f In the Local IP Address field, configure the IP Address of the local end g In the Remote Router IP Address field, enter the IP Address by which h In the Remote Router IP Mask field, enter the subnet mask of the k From the Number of PPP Channels drop-down menu, select the m Click Apply.
  • Page 47 Using the Web Configuration Interface from PC and UNIX-based Platforms Figure 2-22 Name Server & Gateway Configuration a In the Domain Name field, enter your Domain Name, for example, ne.3com.com. b In the Primary field under Domain Name Servers, enter the IP Address of the Primary Domain Name Server.
  • Page 48 2-26 2: C HAPTER ONFIGURING THE Figure 2-23 Online Help 15 Once you have navigated through all feature screens you will reach the final screen of the Setup Wizard. Click Save Configuration to save to memory the configuration settings you made. See Figure 2-24. Figure 2-24 Last Setup Wizard Screen 16 You can now configure advanced settings under the System, Network, Administration, Dial In/Out, and Management Menus.

  • Page 49: Viewing Online Help

    Viewing Online The Web Configuration Interface provides three levels of help: “general”, Help “screen-specific”, and “status line.” General help assists you with the overall web interface. When you click Help on the banner tool bar, the help system appears in the navigation (left) frame.

  • Page 51: Escription Of Led

    This appendix contains the following information: RAS 1500 LEDs The following tables describe Light Emitting Diodes (LEDs) on the Router Unit, Port Expansion Unit, Analog I/O modules, and BRI-ISDN I/O modules. Power and Status LEDs WAN Port LEDs ESCRIPTION OF RAS 1500 LEDs Primary Rate Access Unit Rate Access Unit (PAU) Alarms Color...

  • Page 52: Lan Port Leds

    A: D PPENDIX ESCRIPTION OF LAN Port LEDs Color Status Green The RAS 1500 is sending data. The RAS 1500 is not sending data. Green The RAS 1500 is receiving data. The RAS 1500 is not receiving data. Green The RAS 1500 has an active connection. The RAS 1500 does not have an active connection.

  • Page 53: Bri-Isdn I/O Module Leds

    BRI-ISDN I/O Module LEDs 1,2,3, or 4 1,2,3, or 4 1,2,3, or 4 1,2,3, or 4 Analog I/O Module LEDs 1,2,3, or 4 1,2,3, or 4 1,2,3, or 4 1,2,3, or 4 Color Status Green A call is connected. Yellow A call is being negotiated.

  • Page 54: Primary Rate Access Unit (Pau) Alarms

    A: D PPENDIX ESCRIPTION OF Primary Rate Access The Primary Rate Access Unit (PAU) has a seven-segment display and LEDs Unit (PAU) Alarms to show PRI-ISDN status as shown in the table below. Alarm Condition F2 (RAI) Remote Frame Yellow Alarm F3 (LOS) Loss of Signal...

  • Page 55: Configuration

    This appendix contains the following configuration information: Configuration Obtain the following optional information and record the information in Worksheet the space provided below: BRI-ISDN Users PRI-ISDN Users IPX users ONFIGURATION Configuration Worksheet Obtain this from your BRI-ISDN provider SPID numbers for NI–1 (1–25 digits) Switch type Directory numbers Obtain this from your PRI-ISDN provider...

  • Page 56: Nos Users

    B: C PPENDIX ONFIGURATION NOS Users Obtain this from your network administrator NOS servers’ IP address NOS servers’ Secret Password RADIUS Users Obtain this from your network administrator Radius servers’ IP address Radius secret UNIX SYSLOG users Obtain this from your network administrator Syslog servers’...

  • Page 57: Isdn Provisioning Service

    ISDN Provisioning 3Com offers a free ISDN line ordering service to customers in the USA Service and Canada. This service acts as a single point of contact with the telephone company. We strongly recommend that you use this service to order the proper ISDN lines for your 3Com equipment to ensure correct operation.

  • Page 59: Echnical Specifications

    This chapter contains information about technical specifications for the RAS 1500. Certification United States FCC Part 15 Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 60: Analog V.34 Model: Fcc Part 68 Compliance Statement

    C: T PPENDIX ECHNICAL SPECIFICATIONS Analog V.34 Model: This equipment complies with Part 68 of the FCC rules concerning: FCC Part 68 FCC Registration Number: labeled on the board Compliance Facility Interface Code: 02LS2 Statement Service Order Code: 9.OF USOC Jack: RJ11C REN: 0.4B Equipment Jack: CA-A11 Canadian...

  • Page 61: Other Specifications

    Other Specifications Safety The RAS 1500 is categorized as a Class 1 LED Device. Physical Dimensions The RAS 1500 has the following physical dimensions: Length: Width: Height: Interfaces Console Interface LAN Interface WAN Interface - Cabling Specifications 35.56 cm 43.18 cm 4.445 cm Electrical specification: RS-232-C (EIA/TIA-232-E standard) Connector: DB-9 male...

  • Page 62: Power Requirements

    C: T PPENDIX ECHNICAL SPECIFICATIONS STACKNET Environmental Power Requirements Voltage (VDC) The 5 and 3.3 VDC outputs “power-share.” Since the maximum power output of the 12 VDC supply is 30 W, the remaining 40 W is shared between the 3.3 and 5 VDC supplies. If no load in 3.3 V and 12 V limited to 0.6 A, then 5 V can deliver 12 A.

  • Page 63: Om Limited Warranty

    3Com warrants the media containing software against failure during the warranty period. Free software upgrades are provided for a period of ninety (90) days from the date of purchase from 3Com or its authorized reseller. 3Com's sole obligation under this express warranty shall be, at 3Com's option and expense, to refund the purchase price paid by Customer for any defective software product, or to replace any defective media with software which substantially conforms to applicable 3Com published specifications.
  • Page 64 (DOA) and a replacement shall be provided by advance replacement. The replacement product will normally be shipped not later than three (3) business days after 3Com’s verification of the DOA product, but may be delayed due to export or import procedures. When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will charge Customer for the replacement product, at list price.
  • Page 65 This Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. 3Com Corporation 5400 Bayfront Plaza...

  • Page 67: E Technical Support

    3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week. ECHNICAL UPPORT...

  • Page 68: 3Com Bulletin Board Service

    U.K. U.S.A. Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, use the following number: 1 847 262 6000 ftp.3com.com...

  • Page 69: 3Comfacts Automated Fax Service

    3ComFacts The 3ComFacts automated fax service provides technical articles, diagrams, Automated Fax and troubleshooting instructions on 3Com products 24 hours a day, 7 days Service a week. Call 3ComFacts using your Touch-Tone telephone: 1 408 727 7021 Support from Your If additional assistance is required, contact your network supplier.
  • Page 70 AT&T +800 666 5065 Brazil 0800 13 3266 Chile 1230 020 0645 Colombia 98012 2127 North America 1 800 NET 3Com (1 800 638 3266) Country Telephone Number P.R. of China 10800 61 00137 or 021 6350 1590 Singapore 800 6161 463 S.

  • Page 71: Returning Products For Repair

    Returning Products Before you send a product directly to 3Com for repair, you must first for Repair obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.

  • Page 73: Index

    NDEX Numbers 3Com bulletin board service (3Com BBS) 3Com URL 3ComFacts air flow bulletin board service certification circuit overload Quick Setup Command Line Interface accessing the CLI Command Line Interface (CLI) Additional Information command line interface (CLI) help Configuration from PCs Running Microsoft Windows 95,98 or...
  • Page 74 Shared Port Address Translation (PAT) software requirements stack installation of the RAS 1500 STACKNET cable 1-10 2-14 technical support 3Com URL bulletin board service fax service network suppliers product repair User Name and Password Using the Web Configuration Interface Warranty...

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