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Change your
Mailbox Password
Personal Assistant
Follow me
Strata Messaging Voicemail UG
Your mailbox password is initially set when you access your mailbox for the first
time and complete the mailbox setup process. However, you can change your
mailbox password at any time.
To change your mailbox password:
1. Call the voice messaging system and select 3 4 1
2. Enter a new password
3. The system will ask you to confirm the password.
You can also delete your mailbox password without entering a new one:
1. Call the voice messaging system and select 3 4 2
2. The system will ask you to press # to confirm deletion
Important!
If you delete your mailbox password your mailbox will not be
password-protected.
With Personal Assistant you can designate buttons that callers can press when
listening to your voicemail message that will automatically transfer them to
another extension. For example, you may wish to inform callers they can reach
your assistant by pressing a number on their keypad.
A Personal Assistant must first be set up by your system administrator to define
the key press. Once the key press is set up you can change the transfer extension
through your phone. Check with your system administrator to see if any keys are
pre-defined in your organization.
To change your Personal Assistant transfer extension:
1. Call the voice messaging system and select 3 7 2
2. Enter the mailbox of the person you wish the call to be transferred to, followed
by #.
3. Change your personal message greeting (see
indicate to the caller that they can use this key press. For example, "Press 1
to be transferred to my assistant."
Follow-me enables you to set up your mailbox to forward a call to another phone
number before the call is transferred to your voicemail. For example, you may be
out of the office but are expecting an important call and want all calls to be
transferred to your cell phone.
Follow-me is an optional feature that may or may not be available in your
organization and depending on how it is set up can also allow you to:
•
Accept a call or reject it and send it to voicemail
•
Record the conversation once the call is accepted
•
Conference in the operator and stay on the call or drop out
•
Conference in another extension and stay on the call or drop out
11/09
Strata CIX
Personal Options
Chapter 4 –
Greetings) to
17
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