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Online Technical
Services
World Wide Web Site
3Com Bulletin Board
Service
T
ECHNICAL
3Com provides easy access to technical support information through a variety of
services. This appendix describes these services.
Information contained in this appendix is correct at time of publication. For the
very latest, we recommend that you access 3Com Corporation's World Wide
Web site as described below.
3Com offers worldwide product support 24 hours a day, 7 days a week,
through the following online systems:
World Wide Web site
3Com Bulletin Board Service (3ComBBS)
3ComFacts
automated fax service
SM
3ComForum on CompuServe
Access the latest networking information on 3Com Corporation's World Wide
Web site by entering our URL into your Internet browser:
http://www.3Com.com/
This service features the latest information about 3Com solutions and
technologies, customer service and support, news about the company, NetAge
Magazine, and more.
3ComBBS contains patches, software, and drivers for all 3Com products, as well
as technical articles. This service is available through analog modem or digital
modem (ISDN) 24 hours a day, 7 days a week.
Access by Analog Modem
To reach the service by modem, set your modem to 8 data bits, no parity, and
1 stop bit. Call the telephone number nearest you:
Country
Australia
Brazil
France
Germany
Hong Kong
Italy (fee required)
Japan
(continued)
S
UPPORT
®
online service
Data Rate
Telephone Number
up to 14400 bps
61 2 9955 2073
up to 14400 bps
55 11 547 9666
up to 14400 bps
33 1 6986 6954
up to 28800 bps
4989 62732 188
up to 14400 bps
852 2537 5608
up to 14400 bps
39 2 27300680
up to 14400 bps
81 3 3345 7266
®
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