Scanner Problems; Scanner Lights Indicate An Error; The Scanner Does Not Turn On; Problems Starting Scanning - Epson DS-530 II User Manual

Solving Problems

Scanner Problems

Scanner Lights Indicate an Error

Check the following if the scanner lights indicate an error.
❏ Make sure there are no originals jammed in the scanner.
❏ When feeding multiple originals, open the ADF cover and remove the originals. Next, close the ADF cover.
❏ Make sure the scanner cover is closed.
❏ Make sure the scanner is connected to your computer properly.
❏ Make sure Epson Scan 2 is installed correctly.
❏ If the firmware update fails and the scanner enters recovery mode, update the firmware again using a USB
connection.
❏ Turn off the scanner and turn it on again. If this does not solve the problem, the scanner may be
malfunctioning, or the light source in the scanner unit may need to be replaced. Contact your dealer.
Related Information
"Error Indicators" on page 22
&
"The Original Jams in the Scanner Frequently" on page 167
&

The Scanner Does Not Turn On

❏ Make sure the AC adapter is securely connected to the scanner and an electrical outlet.
❏ Check that the electrical outlet is working. Plug another device into the electrical outlet and check that you can
turn the power on.

Problems Starting Scanning

Cannot Start Scanning from Computer

The Scanner Cannot Connect by USB
The following causes can be considered.
The USB cable is not plugged into the electrical outlet correctly.
Solutions
Connect the USB cable securely to the scanner and the computer.
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Problems Starting Scanning

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Cannot Start Scanning from Computer
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