Epson DS-520 User Manual
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Epson DS-520 User Manual

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DS-520 User's Guide

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  • Page 1 DS-520 User's Guide...

  • Page 3: Table Of Contents

    Scanner Parts..........................8 Scanner Buttons and Lights......................10 Page Separation Lever........................12 User Replaceable Epson Scanner Parts .................... 12 Changing the Power Off and Sleep Timer Settings ................13 Placing Originals on the Scanner ......................15 Loading Originals in the Input Tray..................... 15 Original Document Loading Capacity ....................
  • Page 4 Scanner Does Not Turn On or Turns Off Unexpectedly..............62 Scanner Button Does Not Work as Expected ................62 Scanning Software Does Not Operate Correctly ................62 Cannot Start Epson Scan ......................63 Original Feeds Incorrectly in Scanner.................... 64 Original Jams in Scanner....................... 65 Scanning is Slow ...........................
  • Page 5 Safety and Approvals Specifications ....................78 Notices ............................... 80 Important Safety Instructions......................80 Restrictions on Copying ........................81 Default Delay Times for Power Management for Epson Products............82 Trademarks ............................82 Copyright Notice..........................83 libTIFF Software Acknowledgment....................83 libjpeg-turbo........................... 84 A Note Concerning Responsible Use of Copyrighted Materials.............

  • Page 7: Ds-520 User's Guide

    DS-520 User's Guide Welcome to the DS-520 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 8: Scanner Basics

    Scanner Basics See these sections to learn about the basic features of your scanner. Scanner Parts Locations User Replaceable Epson Scanner Parts Changing the Power Off and Sleep Timer Settings Scanner Parts Locations See these sections to identify the parts on your scanner.
  • Page 9 Scanner cover Page separation lever Edge guides Input tray extension Input tray Cover open lever Output tray Output tray extension Kensington security slot USB port Power inlet...

  • Page 10: Scanner Buttons And Lights

    AC adapter Power cord USB cable Parent topic: Scanner Parts Locations Scanner Buttons and Lights Buttons power button stop button start button...
  • Page 11 Lights The ! error light The Ready light Parent topic: Scanner Parts Locations Related references Scanner Light Status...

  • Page 12: Page Separation Lever

    Loading Special Documents User Replaceable Epson Scanner Parts You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766).

  • Page 13: Changing The Power Off And Sleep Timer Settings

    Scanner Basics Changing the Power Off and Sleep Timer Settings You can use the Epson Scan Settings utility to change the time period before the scanner enters sleep mode and turns off automatically. 1. Do one of the following to access the Epson Scan Settings utility: •...
  • Page 14 Parent topic: Scanner Basics...

  • Page 15: Placing Originals On The Scanner

    Placing Originals on the Scanner Follow the instructions here to place your originals on the scanner. Caution: Do not place anything on top of your scanner or use its cover as a writing surface to avoid damaging it. Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Loading Originals in the Input Tray...
  • Page 16 3. Slide the input tray edge guides all the way out. 4. Check to make sure that the page separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of documents.
  • Page 17 5. If you are loading a multi-page document, fan your stack of originals and tap them gently on a flat surface to even the edges. 6. Slide your originals into the input tray as shown until they meet resistance. Make sure the printed side is face down and top edge first.

  • Page 18: Original Document Loading Capacity

    7. Slide the edge guides against the edges of the original. Original Document Loading Capacity Parent topic: Placing Originals on the Scanner Original Document Loading Capacity You can load original documents that meet these specifications in your scanner.
  • Page 19 Paper size Paper weight* Paper type Loading capacity* Letter (8.5 × 11 inches 13 to 56 lb (50 Plain paper 13 lb (50 g/m²): 70 sheets [216 × 279 mm]) to 209 g/m²) Fine paper 21 lb (80 g/m²): 50 sheets A4 (8.3 ×...

  • Page 20: Loading Plastic Cards In The Input Tray

    • Originals that are bound • Originals with carbon paper backing • Non-paper originals, such as clear sheets • Transparencies • Glossy originals • Carbonless originals • Perforated originals • Originals with labels or stickers Parent topic: Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray You can load plastic cards that meet the card specifications in the input tray.
  • Page 21 3. Slide the input tray edge guides all the way out. 4. Load one plastic card horizontally in the input tray as shown, sliding it in until it meets resistance. Make sure the printed side is facedown and top edge first.
  • Page 22 Note: Do not load a plastic card vertically. 5. Slide the edge guides against the edges of the plastic card.

  • Page 23: Plastic Card Loading Capacity

    6. Set the page separation lever to the position shown here. Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi-page documents. Plastic Card Loading Capacity Parent topic: Placing Originals on the Scanner Related references Page Separation Lever...

  • Page 24: Loading Special Documents

    You can load a single envelope or large, thick, or folded original in the input tray. Make sure the original meets the specifications for special originals before loading it. Note: When scanning special documents, turn off the Detect Double Feed setting in Epson Scan. Select Configuration to access the setting.
  • Page 25 3. Slide the input tray edge guides all the way out. 4. Do one of the following to load your original: • Load a large or thick original or an envelope in the input tray as shown. Make sure the printed side is facedown and top edge first.
  • Page 26 • For a folded original, fold and load the original as shown. Caution: Do not load the document with the open side facing down.
  • Page 27 • For a photo or an irregularly-shaped original, use an optional carrier sheet to load the document. Do the following to load the document into the carrier sheet: • If the original is smaller than the carrier sheet, insert it in the center of the sheet with the printed side facedown and the top facing the arrow on the sheet.
  • Page 28 6. Slide the edge guides against the edges of the sheet. 7. Set the page separation lever to the position shown here. Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi-page documents.

  • Page 29: Large Or Thick Original Loading Capacity

    Large or Thick Original Loading Capacity Parent topic: Placing Originals on the Scanner Related references Page Separation Lever Related topics Scanning Large or Thick Original Loading Capacity You can load large, thick, or folded originals, or envelopes, that meet these specifications in your scanner.

  • Page 30: Using The Network Interface Unit

    Using the Network Interface Unit See these sections to use the optional Epson Network Interface Unit to scan over a network. Network Interface Unit Parts Connecting the Network Interface Unit Setting Up Network Scanning Scanning to Network Computers from the Network Interface Unit - Windows...

  • Page 31: Connecting The Network Interface Unit

    Using the Network Interface Unit Setting Up Network Scanning You can set up network scanning to your scanner through the optional Epson Network Interface Unit. First connect the unit to your scanner and verify that they are working properly. Then follow the instructions here to set up computers for network scanning using the Epson Scan Settings utility.
  • Page 32 You see a screen like this: 4. Do one of the following: • Under Search for addresses, select the IP address of your Network Interface Unit, and click OK. • Select the Enter address setting, type in the IP address or host name of your Network Interface Unit, and click OK.

  • Page 33: Scanning To Network Computers From The Network Interface Unit - Windows

    6. Click OK to save your settings and close Epson Scan Settings. Parent topic: Using the Network Interface Unit Scanning to Network Computers from the Network Interface Unit - Windows You can scan to a network computer directly from the Network Interface Unit (Windows only). You first set up a scan job in Document Capture Pro and then select the computer you want to send the scanned file to.

  • Page 34: Scanning

    You can scan original documents or photos and save them as digital files. Starting a Scan from a Scanner Button Scanning with Document Capture Pro and Document Capture Scanning with Epson Scan Scanning Special Projects Starting a Scan from a Scanner Button You can scan using a button on your scanner.

  • Page 35: Scanning With Document Capture Pro And Document Capture

    • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture.
  • Page 36 You see a window like this: 2. Click the Scan icon.
  • Page 37 • Windows: Click Detailed Settings. Select any displayed scan settings you want to use and click • OS X: Close the Scan window. Open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon. Select any displayed scan settings you...

  • Page 38: Scanning With Epson Scan

    Loading Special Documents Scanning with Epson Scan Epson Scan automatically saves your scanned file on your computer in the format and folder you specify. You can select settings, preview, and change the scanned file settings as necessary. 1. Do one of the following to start Epson Scan: •...
  • Page 39 2. Select options for each of the scan settings on the screen. 3. If necessary, click the Preview button. Epson Scan previews your original, and displays the result in a separate Preview window. The scanner also ejects the page. 4. Reload the page in the scanner.

  • Page 40: Available Image Adjustments

    7. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 41: Scanning Special Projects

    Scanning Scanning Two Originals onto One Sheet (Stitching Images) You can scan both sides of a double-sided or folded original with Epson Scan's Stitch Images settings. 1. Load your original in the scanner. 2. Do one of the following to start Document Capture Pro (Windows) or Document Capture (OS X): •...
  • Page 42 3. Do one of the following to access the Epson Scan settings: • Windows: Click the Scan icon, then click Detailed Settings. • OS X: Open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon.
  • Page 43 You see an Epson Scan window like this: 4. Select Double-Sided as the Document Source setting. 5. Select the original document size as the Size setting. 6. Select one of the following as the Stitch Images setting: • Top&Bottom: Places the scanned images one above the other.

  • Page 44: Scanning Multi-Page Originals As Separate Files - Windows

    7. With Windows, click OK. 8. Click Scan. The scanned image is displayed. Note: If the scanned images are not stitched together correctly, click Configuration on the Epson Scan window and select the Binding Position (for Double-Sided Scanning) setting on the Document tab.
  • Page 45 You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6.

  • Page 46: Scanning To A Sharepoint Server Or Cloud Service

    • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. You see a window like this:...
  • Page 47 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5.

  • Page 48: Cleaning And Transporting Your Scanner

    Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 49 3. Pull down on the cover open lever and open the scanner cover. 4. Use a soft, dry cloth to wipe off any dust or dirt on the rollers inside the scanner cover.
  • Page 50 5. Wipe off any dust or dirt on the pickup rollers. 6. Plug in the AC adapter and press the power button to turn on the scanner. 7. Hold down the start button for at least two seconds, and press the start button several times to rotate the rollers shown here.

  • Page 51: Checking The Scanner Roller Counter

    1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open Epson Scan Settings: • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. • Windows (other versions): Click or Start >...

  • Page 52: Replacing The Scanner Rollers

    • OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. 3. Click Maintenance. You see a screen like this: 4. You can check the scanner roller counter by reading the number in the Number of Scans field. If the number of scans exceeds the Life Cycle of the rollers, it is time to replace the rollers.
  • Page 53 4. Pull down on the cover open lever and open the scanner cover. 5. Squeeze the tab on the right side of the pickup roller cover and open the cover.
  • Page 54 Caution: Do not place too much force on the arm inside the cover when replacing the pickup roller. 6. Slide the pickup rollers to the right and remove them.
  • Page 55 7. To install the new lower pickup roller, align the notches on the roller and slide it to the left. 8. To install the new upper pickup roller, align the notches on the roller and slide it to the left. Make sure the smaller roller is on the bottom.
  • Page 56 10. Press down on the separation roller cover latch inside the scanner cover and pull down the cover to open it. Caution: Be careful not to apply too much force when opening the cover. 11. Press in on the separation roller to release it, then slide the roller to the side and remove it. 12.
  • Page 57 13. Slide the new separation roller onto the spindle as shown. Make sure that the notches on the roller and spindle align properly. Note: Check that there are no gaps between the roller and spindle. You hear a click when the roller is firmly locked into place.

  • Page 58: Resetting The Scanner Roller Counter

    • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings. • OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. 3. Click Maintenance.

  • Page 59: Transporting Your Scanner

    You see a screen like this: 4. Click Reset. The number of scans changes to 0 (zero). 5. Click OK. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here.

  • Page 60: Solving Problems

    Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Network Interface Unit Problems Solving Scanned Image Quality Problems When to Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights.

  • Page 61: Solving Scanning Problems

    The ! error light and the A scanner error has occurred. Turn the scanner off and then back on Ready light are flashing at the again. If the error continues, contact Epson for support. same time Parent topic: Solving Problems...

  • Page 62: Scanner Does Not Turn On Or Turns Off Unexpectedly

    Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet. •...

  • Page 63: Cannot Start Epson Scan

    • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. • If you are scanning using OS X, make sure no other Epson scanner drivers are installed. If other drivers are installed, uninstall them, then reinstall this scanner's software.

  • Page 64: Original Feeds Incorrectly In Scanner

    • Clean inside the scanner and replace the roller assembly kit, if necessary. • If you see a double feed error in the Epson Scan window or the Document Capture Pro window (Windows only), start Epson Scan, select Configuration, select the Detect Double Feed setting, and select Standard as the Paper Thickness setting.

  • Page 65: Original Jams In Scanner

    Replacing the Scanner Rollers Scanning with Epson Scan Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: 1. Turn off your scanner. 2. Remove all originals from the input tray. 3. Pull down the cover open lever and open the scanner cover.
  • Page 66 4. Gently pull out any jammed originals from inside the scanner. 5. Gently pull out any jammed originals from the output tray. 6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals.

  • Page 67: Scanning Is Slow

    • Make sure your scanning software is installed correctly and that you have selected the correct settings for the program you are using. • Check that the IP address for the scanner is correct in the Epson Scan Settings utility.

  • Page 68: Solving Scanned Image Quality Problems

    Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan. Parent topic:...

  • Page 69: Scanned Characters Are Blurry

    • Make sure you do not move the scanner or original while scanning. • Operate the scanner on a flat, stable surface. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Text Enhancement setting.

  • Page 70: Ripple Patterns Appear In An Image

    You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.

  • Page 71: Scanned Image Edges Are Cropped

    Cleaning Inside Your Scanner Scanned Image Edges are Cropped If the edges of a scanned image are cropped, try the following solutions: • Select Auto Detect as the Size setting (Epson Scan) or the Document Size setting (Document Capture Pro or Document Capture).

  • Page 72: When To Uninstall Your Scanner Software

    • Adjust the cropping area shown in the Crop Margins for Size "Auto" setting in Epson Scan. • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Click Configuration and select the Document tab. Adjust the cropping area shown in the Crop Margins for Size "Auto"...

  • Page 73: Uninstalling Scanner Software - Os X

    4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: When to Uninstall Your Scanner Software Uninstalling Scanner Software - OS X In most cases, you do not need to uninstall your scanner software before re-installing it.
  • Page 74 Purchase Supplies and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766). Parent topic: Solving Problems...

  • Page 75: Technical Specifications

    Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System Requirements...

  • Page 76: General Specifications

    Color monitor with 800 × 600 resolution or higher and millions of colors Note: Epson Scan does not support the UNIX File System (UFS) for OS X. Install Epson Scan on a disk or in a partition that does not use UFS.

  • Page 77: Dimension Specifications

    Dimension Specifications Height 6.1 inches (154.0 mm) Width 11.7 inches (297.0 mm) Depth 6.0 inches (152.0 mm) Weight Approx. 5.5 lb (2.5 kg) Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed.

  • Page 78: Environmental Specifications

    Rated output voltage DC 24 V Rated output current 1.37 A Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity Operating: 10 to 80% RH (non-condensing) Storage: 10 to 85% RH Operating conditions...
  • Page 79 AC Adapter United States Safety: UL60950-1 EMC: FCC part 15 Subpart B Class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B Parent topic: Technical Specifications...

  • Page 80: Notices

    Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety Instructions...

  • Page 81: Restrictions On Copying

    • When connecting this product to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable. •...

  • Page 82: Default Delay Times For Power Management For Epson Products

    Trademarks ® EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Macintosh, Mac, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries. Google is a registered trademark and Google Drive is a trademark of Google Inc.

  • Page 83: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 84: Libjpeg-Turbo

    THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT...

  • Page 85: A Note Concerning Responsible Use Of Copyrighted Materials

    A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.

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