Epson DS-570WII User Manual
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Epson DS-570WII User Manual

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Table of Contents

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User's Guide
Product Features
Scanner Basics
Specifications of Originals and Placing
Originals
Network Settings
Basic Scanning
Maintenance
Solving Problems
NPD6414-00 EN

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Table of Contents
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Summary of Contents for Epson DS-570WII

  • Page 1 User's Guide Product Features Scanner Basics Specifications of Originals and Placing Originals Network Settings Basic Scanning Maintenance Solving Problems NPD6414-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 Trademarks ❏ EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks or trademarks of Seiko Epson. ❏ Microsoft ® ® ® , Windows , and Windows Vista are registered trademarks of Microsoft Corporation. ❏ Apple, macOS, and OS X are registered trademarks of Apple, Inc.

  • Page 4: Table Of Contents

    Making AP Mode Settings....68 (Epson Scan 2)......25 Checking the Scanner's IP Address.
  • Page 5 Internet......158 Scanning Using Epson Scan 2....83 Scanning from Smart Device (Epson Smart Panel).
  • Page 6 Connecting to the Network....187 Contacting Epson Support....237 Before Making Network Connection.
  • Page 7 About This Manual Introduction to the Manuals......... . . 8 Marks and Symbols.

  • Page 8: About This Manual

    Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems. As well as the manuals above, see the help included in the various Epson applications. Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.
  • Page 9 About This Manual > Operating System References ❏ Microsoft ® ® Windows 8.1 operating system ❏ Microsoft ® ® Windows 8 operating system ❏ Microsoft ® ® Windows 7 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS Catalina, macOS Mojave, macOS High Sierra, macOS Sierra, OS X El Capitan, and OS X Yosemite.

  • Page 10: Important Instructions

    Important Instructions Safety Instructions..........11 Restrictions on Copying.

  • Page 11: Safety Instructions

    ❏ Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Place the product and options on a flat, stable surface that extends beyond the base of the product and options in all directions.

  • Page 12: Restrictions On Copying

    Important Instructions > Restrictions on Copying ❏ Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or aerosol cleaners except as specifically explained in the product’s guides. ❏ If you are not going to use the product for a long period, be sure to unplug the AC adapter from the electrical outlet.

  • Page 13: Product Features

    Product Features Supports Epson Smart Panel, an App for Smart Devices..... . 14 Paper Protection to Reduce Damage to the Originals......15 Notification of Dirt on the Sensor.

  • Page 14: Supports Epson Smart Panel, An App For Smart Devices

    ❏ You can easily make Wi-Fi settings by following the guidance provided. ❏ You can check the causes and solutions to errors from your smart device. Related Information “Application for Scanning Documents from a Smart Device (Epson Smart Panel)” on page 25 &...

  • Page 15: Paper Protection To Reduce Damage To The Originals

    Product Features > Double-Feed Detection Feature with Selectable Stop Timing Paper Protection to Reduce Damage to the Originals This scanner comes with a paper protection feature. This feature reduces damage to originals by stopping scanning when it detects a feeding error, such as when scanning stapled documents by mistake. Related Information “Setting the Document Protection Feature”...

  • Page 16: High-Quality Scanning With Automatic Document Detection

    Product Features > High-Quality Scanning with Automatic Document Detection For example, when scanning slips attached to sheets of paper, selecting After Eject detects a double-feed and stops after ejecting the paper, but allows you to continue scanning. Related Information “Setting the Operation When a Double-Feed is Detected” on page 141 &...
  • Page 17 Product Features > High-Quality Scanning with Automatic Document Detection Related Information “Application for Controlling the Scanner (Epson Scan 2)” on page 25 &...

  • Page 18: Scanner Basics

    Scanner Basics Part Names and Functions..........19 Buttons and Lights on the Control Panel.

  • Page 19: Part Names And Functions

    Scanner Basics > Part Names and Functions Part Names and Functions Front ADF (Automatic Document Feeder) Feeds loaded originals automatically. Edge guides Feeds originals straight into the scanner. Slide to the edges of the originals. Input tray Loads originals. Pull out the tray extension if originals are too big for the input tray.
  • Page 20 Scanner Basics > Part Names and Functions Security slot Inserts a security lock for theft prevention. USB port Connects a USB cable. DC inlet Connects the AC adapter. Inside Cover open lever Pull the cover open lever and open the scanner cover. Scanner cover Pull the cover open lever and open the scanner cover when cleaning inside of the scanner and removing jammed paper.

  • Page 21: Buttons And Lights On The Control Panel

    Scanner Basics > > Buttons and Lights on the Control Panel Buttons Buttons and Lights on the Control Panel Buttons Power button Turns the scanner on or off. Wi-Fi connect button Press the WPS button on the access point, and then press button for more than three seconds to connect to a Wi-Fi network.

  • Page 22: Lights

    Scanner Basics > > Buttons and Lights on the Control Panel Lights ❏ Cancels scanning. Stop button ❏ Finishes Automatic Feeding Mode. ❏ Cancels Wi-Fi settings by push button setup (WPS). ❏ Press this to release the error when a network connection error occurs.

  • Page 23: Error Indicators

    1. Connect the computer and the scan- ner with a USB cable. (During recovery mode, you cannot update the firm- ware over a network connection.) 2. Visit your local Epson website for fur- ther instructions.

  • Page 24: Information On Applications

    Click the start button, and then select Epson Software > Document Capture Pro. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Document Capture Pro.

  • Page 25: Application For Controlling The Scanner (Epson Scan 2)

    Application for Controlling the Scanner (Epson Scan 2) Epson Scan 2 is a scanner driver that allows you to control the scanner. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start this application from a TWAIN- compliant scanning application.

  • Page 26: Application For Configuring Scanner Operations (Web Config)

    ❏ If the administrator password has not been set when accessing Web Config, you need to set a user name and password. Important: Do not forget the user name and the password. If you forget them, you will need to contact Epson service support. 2. If you want to change the scanner settings, you need to login as an administrator.

  • Page 27: Application For Setting Up The Device On A Network (Epsonnet Config)

    If the administrator password has not been set when accessing Web Config, you need to set a user name and password. Important: Do not forget the user name and the password. If you forget them, you will need to contact Epson service support.

  • Page 28: Software For Managing Devices On The Network (Epson Device Admin)

    Software for Managing Devices on the Network (Epson Device Admin) Epson Device Admin is a multifunctional application software that manages the device on the network. The following functions are available. ❏ Monitor or manage up to 2,000 printers or scanners over the segment ❏...

  • Page 29: Roller Assembly Kit Codes

    B12B819681 (India only) This number was reached by consecutively scanning using Epson test original papers, and is a guide to the replacement cycle. The replacement cycle may vary depending on different paper types, such as paper that generates a lot of paper dust or paper with a rough surface that may shorten the life cycle.

  • Page 30: Specifications Of Originals And Placing Originals

    Specifications of Originals and Placing Originals Specifications of Originals..........31 Placing Originals.

  • Page 31: Specifications Of Originals

    Specifications of Originals and Placing Originals > > … Specifications of Originals General Specifica Specifications of Originals This section explains the specifications and conditions of originals that can be loaded in the ADF. General Specifications for Originals being Scanned Type of Original Thickness Size Plain paper...
  • Page 32 ❏ 50 to 200 dpi : 6,096.0 mm ( 240.0 in.) ❏ 201 to 300 dpi : 5,461.0 mm ( 215.0 in.) ❏ 301 to 600 dpi : 1,346.0 mm ( 53.0 in.) Note: You cannot scan long paper using Epson Smart Panel.
  • Page 33 0.8 mm (0.03 in.) or less 1 card Note: You cannot scan laminated cards using Epson Smart Panel. Specifications for Originals Using the Carrier Sheet The optional Carrier Sheet is a sheet designed to transport originals through the scanner. You can scan originals that are larger than A4/Letter size, important documents or photos which must not damaged, thin paper, irregular shaped originals, and so on.

  • Page 34: Types Of Originals That Require Attention

    Specifications of Originals and Placing Originals > > … Specifications of Originals Types of Original Type Size Thickness Loading Capacity of the Carrier Sheet Originals that cannot be 0.3 mm (0.012 in.) or less 5 sheets loaded directly into the (excluding the thickness of scanner the Carrier Sheet)

  • Page 35: Types Of Originals That Must Not Be Scanned

    Off in Detect Double Feed on the Main Settings tab in Epson Scan 2 window. When you are using Document Capture Pro, you can open the Epson Scan 2 window by pressing the Detailed Settings button on the Scan Settings screen.

  • Page 36: Placing Originals

    Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals Note: ❏ Do not feed photos, valuable original artwork, or important documents which you do not want to damage or deface into the scanner directly. Misfeeding may wrinkle or damage the original. When scanning such originals, make sure you use the Carrier Sheet (sold separately).
  • Page 37 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals Placing Standard Size Originals 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. Note: ❏...
  • Page 38 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals 3. Fan the originals. Hold both ends of the originals and fan them a few times. 4. Align the edges of the originals with the printed side facing down and slide the leading edge into a wedge shape.
  • Page 39 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals 6. Slide the edge guides to fit the edge of the originals making sure there are no gaps between the originals and the edge guides. Otherwise, the originals may be fed skewed.
  • Page 40 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals Note: ❏ When scanning originals with punch holes such as loose leaf paper, load the originals with the holes facing the side or facing down. There must not be any holes within a 30 mm (1.2 inches) strip at the center of the originals. However, there can be holes within 30 mm (1.2 inches) from the leading edge of the originals.

  • Page 41: Long Paper

    ❏ 201 to 300 dpi : 5,461.0 mm ( 215.0 in.) ❏ 301 to 600 dpi : 1,346.0 mm ( 53.0 in.) Note: You cannot scan long paper using Epson Smart Panel. Placing Long Paper 1. Open the input tray, and then slide out the output tray.
  • Page 42 Specifications of Originals and Placing Originals > > Placing Originals Long Paper 2. Slide the edge guides on the input tray all the way out. 3. Load the original straight into the input tray, facing down with the top edge facing into the ADF. Slide the original into the ADF until it meets resistance.

  • Page 43: Plastic Cards

    Settings button on the Scan Settings screen. There are three ways to specify the paper size in Epson Scan 2, if the paper length is 3,048 mm (120 inches) or less, you can select Auto Detect (Long Paper) to detect the size automatically.
  • Page 44 Specifications of Originals and Placing Originals > > Placing Originals Plastic Cards Size Card Type Thickness Loading Capacity Loading Direction ISO7810 ID-1 Type With embossing 1.24 mm (0.05 in.) or 1 card Horizontal (Landscape) less 54.0×85.6 mm Without embossing 0.76 mm (0.03 in.) to 5 cards (2.1×3.3 in.) 1.1 mm (0.04 in)
  • Page 45 Specifications of Originals and Placing Originals > > Placing Originals Plastic Cards 3. Load the plastic cards into the input tray facing down with the top edge facing into the ADF. Slide the plastic cards into the ADF until they meet resistance. Important: Do not load plastic cards vertically.
  • Page 46 Select Plastic Card in Document Size or select Off in Detect Double Feed on the Main Settings tab in Epson Scan 2. See the Epson Scan 2 help for details. If you forget to disable Detect Double Feed in Epson Scan 2 and a double feed error occurs, remove the card from the ADF and then reload it, press the (Double Feed Detection Skip) button on the scanner as shown below to disable Detect Double Feed for the next scan, and then scan again.

  • Page 47: Laminated Cards

    0.8 mm (0.03 in.) or less 1 card Note: You cannot scan laminated cards using Epson Smart Panel. Placing Laminated Cards 1. Open the input tray, and then slide out the output tray and raise the stopper. 2. Slide the edge guides on the input tray all the way out.
  • Page 48 Specifications of Originals and Placing Originals > > Placing Originals Laminated Cards 3. Load the laminated cards into the input tray facing down with the top edge facing into the ADF. Slide the laminated cards into the ADF until they meet resistance. 4.

  • Page 49: Large Size Originals

    See the Epson Scan 2 help for details. ❏ Select Off in Detect Double Feed on the Main Settings tab in Epson Scan 2. See the Epson Scan 2 help for details. If you forget to disable Detect Double Feed in Epson Scan 2 and a double feed error occurs, remove the card from...
  • Page 50 Specifications of Originals and Placing Originals > > Placing Originals Large Size Originals Placing Large Size Originals 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2.
  • Page 51 Specifications of Originals and Placing Originals > > Placing Originals Large Size Originals 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5.

  • Page 52: Irregular Shaped Originals

    297 mm long. Otherwise, the length of the scanned image may be longer than intended as the scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in Epson Scan 2.
  • Page 53 Specifications of Originals and Placing Originals > > Placing Originals Irregular Shaped Originals Placing Irregular Shaped Originals 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2.
  • Page 54 Specifications of Originals and Placing Originals > > Placing Originals Irregular Shaped Originals 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5.

  • Page 55: Photographs

    ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2, select Auto Detect or select Customize to create a custom document size.
  • Page 56 Specifications of Originals and Placing Originals > > Placing Originals Photographs Placing Photographs 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3.
  • Page 57 Specifications of Originals and Placing Originals > > Placing Originals Photographs 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5. Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides.

  • Page 58: Envelopes

    ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2, select Auto Detect or select Customize to create a custom document size.
  • Page 59 Specifications of Originals and Placing Originals > > Placing Originals Envelopes Placing Envelopes 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out.
  • Page 60 Specifications of Originals and Placing Originals > > Placing Originals Envelopes 3. Load the envelopes into the input tray facing down making sure that the opened edge (flap side) of the envelope is facing to the side. For envelopes with the opened edge (flap side) on the shorter side, you can load the envelope with the opened edge (flap side) facing up.

  • Page 61: Mixture Of Originals

    Select Off in Detect Double Feed on the Main Settings tab. See the Epson Scan 2 help for details. If you forget to disable Detect Double Feed in Epson Scan 2 and a double feed error occurs, remove the envelope...
  • Page 62 Specifications of Originals and Placing Originals > > Placing Originals Mixture of Originals Note: ❏ If originals are jammed or are not fed correctly, enabling Slow mode may improve feeding. ❏ Alternatively, you can scan originals of different paper sizes and types by loading them one by one using Automatic Feeding Mode.
  • Page 63 Specifications of Originals and Placing Originals > > Placing Originals Mixture of Originals 3. Load the originals at the center of the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Note: ❏...

  • Page 64: Network Settings

    Network Settings Network Connection Types......... . . 65 Connecting the Scanner to the Network.

  • Page 65: Network Connection Types

    Network Settings > > Network Connection Types AP Mode Connection Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the scanner and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.

  • Page 66: Connecting The Scanner To The Network

    ❏ Setting up from the website Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for models that come with a software disc and users with Windows computers with disc drives.)

  • Page 67: Making Wi-Fi Settings By Pin Code Setup (Wps)

    Network Settings > > Making Wi-Fi Settings from the Control Panel Making Wi-Fi Settings by PIN Code Setup (WPS) 1. Hold down the [WPS] button on the access point until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.

  • Page 68: Making Ap Mode Settings

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

  • Page 69: Basic Scanning

    Scanning from a Computer......... . . 70 Scanning from Smart Device (Epson Smart Panel)......88...

  • Page 70: Scanning Using A Scanner Button

    Note: ❏ Make sure that Epson Scan 2 is installed on your computer and the scanner is connected to your computer correctly. ❏ When Document Capture Pro (Windows) or Document Capture (Mac OS) is installed on your computer, you can assign the job to a button on the scanner and run the job by pressing it.
  • Page 71 Scanning Using Document Capture Pro (Windows) Note: ❏ For detailed information on how to use Document Capture Pro, refer to the following URL: https://support.epson.net/dcp/ ❏ Document Capture Pro does not support Windows Server. Related Information “Application for Scanning Documents (Document Capture Pro / Document Capture)” on page 24 &...
  • Page 72 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) 2. Click the Job Scan tab, and then click the icon of the job you want to perform. The selected job is performed. When you perform a job for which Show the preview while scanning has been selected in the Scan Settings, a preview screen is displayed while scanning.
  • Page 73 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) ❏ Form 4. For jobs for which Show Edit Page dialog before saving has been selected in the Scan Settings, check the scan results on the Edit Scanned Results screen after scanning, and then make edits as necessary. You can check and edit the following on the Edit Scanned Results screen.
  • Page 74 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) 5. Click Complete to finish performing the Job Scan. What is a Simple Scan? You can scan documents without creating a job. Check the results after scanning, and then save or set the destination.
  • Page 75 2. Click the Simple Scan tab, select Document Size, and then click the SCANdouble-sided or SCANsingle- sided icon. Note: Click Scan Settings to set the resolution. You can make more detailed settings from Epson Scan 2. The image being scanned is displayed.
  • Page 76 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) 3. Check the scan results on the Edit Scanned Results screen, make edits as necessary, and then click Next. 4. Select the destination for the scanned data on the Select Destination screen.

  • Page 77: Scanning Using Document Capture (Mac Os)

    Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 5. Set the file you want to save and the save format on the Destination Settings screen. You can also make more detailed settings according to the destination. Displayed items depend on the destination.
  • Page 78 Scanning from a Computer Scanning Using Document Capture (Mac OS) 1. Start Document Capture. Select Finder > Go > Applications > Epson Software > Document Capture. Note: You may need to select the scanner you want to use from the scanners list.
  • Page 79 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 3. Click the + icon. The job setting screen is displayed. 4. Set the Job Name.
  • Page 80 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 5. Make scanning settings on the Scan tab. ❏ Source: Select the source where the original is placed. Select double-sided to scan both sides of the originals.
  • Page 81 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 6. Click Output, and then make the output settings. ❏ Save in: Select the save folder for the scanned image. ❏ Example of File Name: Display an example of the file name for the current settings. ❏...
  • Page 82 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 7. Click Destination, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click the ? (Help) icon for details on each item. Note: ❏...

  • Page 83: Scanning Using Epson Scan 2

    1. Place the original. 2. Start Epson Scan 2. ❏ Windows 10 Click the start button, and then select EPSON > Epson Scan 2. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon.
  • Page 84 Scanning Using Epson Scan 2 ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2.
  • Page 85 Basic Scanning > > Scanning from a Computer Scanning Using Epson Scan 2 Note: ❏ ADF is set as the Document Source automatically. ❏ On the Main Settings tab, you can also make the following settings. ❏ Stitch Images: Select to stitch the images on the front and rear when scanning both sides of the original.
  • Page 86 > > Scanning from a Computer Scanning Using Epson Scan 2 5. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. After selecting the save format, select Options from the list.
  • Page 87 Required Settings for Special Originals in Epson Scan 2 Window You need to set certain items on the Main Settings tab in Epson Scan 2 window when scanning special originals. When you are using Document Capture Pro, you can open the window by pressing the Detailed Settings button on the Scan Settings screen.

  • Page 88: Scanning From Smart Device (Epson Smart Panel)

    200 to 300 dpi Sending by fax Scanning from Smart Device (Epson Smart Panel) To scan from your smart device, search for and install Epson Smart Panel from App Store or Google Play. Note: Connect the scanner to the smart device before scanning.

  • Page 89: Advanced Scanning

    Advanced Scanning Setting a Job............90 Scanning Different Sizes or Types of Originals One by One (Automatic Feeding Mode).

  • Page 90: Setting A Job

    Creating and Registering a Job (Windows) Explains how to set a job in Document Capture Pro. See the Document Capture Pro help for details on the features. https://support.epson.net/dcp/ 1. Start Document Capture Pro. 2. Click Job Settings on the Job Scan screen.
  • Page 91 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 3. Click New Job. Note: To create a new job based on another job, click the job you want to use as the base, and then click Duplicate. The Job Settings window is displayed.
  • Page 92 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 5. On the 1. Scan tab, set the scan job operations you want to create. ❏ Make basic scanning settings. To make more advanced settings, click Detailed Settings to open the settings screen. Change the scan operation and click Save to return to the Document Capture Pro screen.
  • Page 93 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 6. On the 2. Save tab, you can make settings for saving the scan results. ❏ Set the name of the file. When you select a component you want to use for the file name from File Name Components, it is added to the file name.
  • Page 94 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 7. You can make index file settings on the 3. Index tab. ❏ When creating an index file, select Enable Index Function. Click Index Settings and select the items you want to use for the index. ❏...
  • Page 95 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 8. Set the destination settings on the 4. Send tab. When Destination is selected, setting items are displayed according to the send destination. When you have finished making transfer settings, click Next or the 5. Confirm/Test tab. 9.

  • Page 96: Creating And Registering A Job (Mac Os)

    Advanced Scanning > > Setting a Job Creating and Registering a Job (Mac OS) ❏ Perform a test scan using the job that is currently set. 10. Click Save to finish creating the job. If you go on to create a new job, make edits, duplicate, delete, and so on, continue to make settings. To finish making job settings, click the Back button on the left of the toolbar to return the job screen.

  • Page 97: Assigning A Job To The Scanner Button (Windows)

    Advanced Scanning > > Setting a Job Assigning a Job to the Scanner Button (Mac OS) ❏ Destination: Select the destination of the scanned images. You can send them by email or forward them to an FTP server or Web server. 5.

  • Page 98: Scanning Different Sizes Or Types Of Originals One By One (Automatic Feeding Mode)

    1. Start Epson Scan 2. Note: When you are using Document Capture Pro, you can open the Epson Scan 2 window by pressing the Detailed Settings button on the Scan Settings screen. 2. Select Automatic Feeding Mode on the Main Settings tab.

  • Page 99: Various Scanning Settings For Document Capture Pro (For Windows Only)

    Advanced Scanning > Various Scanning Settings for Document Capture Pro (for Windows Only) Automatic Feeding Mode starts. light on the scanner turns on, and the Automatic Feeding Mode window is displayed on your computer. 5. Adjust the edge guides, and then place the original in the ADF. Scanning starts automatically.

  • Page 100: Dividing Documents Using A Specified Number Of Pages

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu Related Information “Dividing documents using a specified number of pages” on page 100 & “Dividing documents using blank sheets of paper” on page 103 &...
  • Page 101 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu 1. Display the Job Settings screen, and then click the 2. Save tab. 2. Set File Type to PDF.
  • Page 102 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu 3. Select Apply job separation, set Separator to Fixed Page, and then click Separation Settings. 4. On the Job Separation Settings screen, set the number of pages at which you want to divide the document. For example, when you specify "3", the document is divided after scanning every three pages.

  • Page 103: Dividing Documents Using Blank Sheets Of Paper103

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu Note: Since there are no save formats (image files such as JPEGs) that support multiple pages, you cannot create multi-page files. When Create Folder is selected, the document is divided at the page number you specified (number of files), and then saved to a folder.
  • Page 104 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu This section explains the job settings for "Dividing a document using blank pages, and saving as PDF files” when a blank page is placed between the third and fourth pieces of paper. 1.
  • Page 105 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu 2. Set File Type to PDF. 3. Select Apply job separation, set Separator to Blank Page, and then click Separation Settings.
  • Page 106 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu 4. On the Job Separation Settings screen, select Delete a page for separator. Blank pages are removed after sorting. Note: ❏ If you also need to save the blank pages, clear Delete a page for separator. However, the first page of each separated file will be blank.

  • Page 107: Creating And Saving Folders Using The Barcode

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Creating and saving folders using the barcode character information Using the barcode information, you can divide files by each page on which a barcode is detected, and you can create and save folders using the text information in the barcode.
  • Page 108 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 2. Select Apply job separation, set Separator to Barcode, and then click Separation Settings. 3. On the Job Separation Settings screen, select the type of barcode you want to use. To select individual barcode types, clear All Barcode Type.
  • Page 109 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 4. Check Create Folder, select Barcode from Folder Name Components.
  • Page 110 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: ❏ You can specify the point at which the Folder Name Components will be inserted with your cursor. You can also drag and drop added items to change the order. To delete added items, select the added item and delete it using the Delete key on your keyboard.

  • Page 111: Creating Two Levels Of Folders Using Two Types Of Barcode

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating two l Related Information “Placing Originals” on page 36 & “Scanning Using Document Capture Pro (Windows)” on page 70 & Creating two levels of folders using two types of barcode You can create and save two levels of folders in a folder tree using two types of barcode information on the documents.
  • Page 112 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating two l 1. Display the Job Settings screen, and then click the 2. Save tab. 2. SelectApply job separation, set Separator to Barcode, and then click Separation Settings. 3.
  • Page 113 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating two l In this example, the QR code has been selected. 4. Check Create Folder, select Barcode from Folder Name Components. Note: You can specify the point at which the Folder Name Components will be inserted with your cursor. You can also drag and drop added items to change the order.
  • Page 114 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating two l 5. Select Apply job separation in two stages, set Separator to Barcode, and then click Separation Settings. 6. Additionally, on the Job Separation Settings screen, select the type of barcode you want to use for the second folder, select Create Folder, and then select Barcode from Folder Name Components and add to Folder Name.

  • Page 115: Saving Files With File Names Using The Barcode Character Information

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi Note: ❏ You can specify the point at which the Folder Name Components will be inserted with your cursor. You can also drag and drop added items to change the order. To delete added items, select the added item and delete it using the Delete key on your keyboard.
  • Page 116 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi This section explains the job settings for "Sorting by barcode, and saving files with file names using the text information in the barcode”. 1.
  • Page 117 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 2. Select Apply job separation, set Separator to Barcode, and then click Separation Settings. 3. On the Job Separation Settings screen, select the type of barcode you want to use (placed in the document). Click OK to return to the Job Settings screen.
  • Page 118 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 4. Click Details. Note: To select Barcode from File Name Components, make the setting from Details and then select it. 5. On the Name Component Settings screen, click Barcode, and then select the barcode type you want to use (which is on the original).
  • Page 119 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi Note: ❏ When using a 2D barcode that has a large number of informational items, make sure you specify the maximum length of text that can be detected in Maximum Length of Detected Text. ❏...

  • Page 120: Creating And Saving Folders Using Ocr Characters

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: You can specify the point at which the File Name Components will be inserted with your cursor. You can also drag and drop added items to change the order. To delete added items, select the added item and delete it using the Delete key on your keyboard.
  • Page 121 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 1. Display the Job Settings screen, and then click the 2. Save tab. 2. Select Apply job separation, set Separator to OCR, and then click Separation Settings.
  • Page 122 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 3. On the Job Separation Settings screen, select the language of the text being read from Recognition Text. Select Create Folder, and then select OCR from Folder Name Components. OCR is added to Folder Name.
  • Page 123 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 5. Click OK on the Scan Settings screen. 6. In the scanned preview image, specify the text detection area. Click the starting point, and then drag to display a blue border to specify the text detection area.
  • Page 124 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: ❏ In Maximum Length of Detected Text, you can specify the maximum number of characters used for the folder name from the text detected in the specified area. ❏...

  • Page 125: Saving Files With File Names Using Ocr Characters

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi “Scanning Using Document Capture Pro (Windows)” on page 70 & Saving files with file names using OCR characters Using OCR (a function for detecting text in scanned images and converting it to readable text), you can read the text from the specific area, and then save files with file names using the recognized text.
  • Page 126 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 2. Select Apply job separation, set Separator to OCR, and then click Separation Settings. 3. On the Job Separation Settings screen, select the language of the text being read from Recognition Text.
  • Page 127 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 4. To set the OCR text detection area, place the document on the scanner, and then click Preview Scan. 5. Click OK on the Scan Settings screen.
  • Page 128 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 6. In the scanned preview image, specify the text detection area. Click the starting point and drag to display an expanding blue border to specify the text detection area. Click OK to return to the Job Settings screen. 7.
  • Page 129 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 8. On the Name Component Settings screen, click OCR, and then select the language of the text being read from Recognition Text. Set the same language for the text as set in step 3.
  • Page 130 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 10. Click OK on the Scan Settings screen. 11. In the scanned preview image, specify the text detection area. Click the starting point, and then drag to display a blue border to specify the text detection area.
  • Page 131 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi Note: ❏ In Maximum Length of Detected Text, you can specify the maximum number of characters used for the file name from the text detected in the specified area. ❏...

  • Page 132: Creating And Saving Folders For Each Form

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: You can specify the point at which the File Name Components will be inserted with your cursor. You can also drag and drop added items to change the order. To delete added items, select the added item and delete it using the Delete key on your keyboard.
  • Page 133 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 1. Display the Job Settings screen, and then click the 2. Save tab. 2. Select Apply job separation, select Form in Separator, and then click Separation Settings.
  • Page 134 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 3. Click Add on the Job Separation Settings screen. Note: If you want to use a form for separation that has already been registered, select the form name. To edit form information that has already been registered, select the form, and then click Edit.
  • Page 135 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 4. Place the original of the form you want to register on the scanner, and then click Preview Scan. Note: Only one page of form information is saved even if there are multiple originals. 5.
  • Page 136 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 6. Enter a name for the form, and then click Register. 7. Repeat steps 3 to 6 to register all of the form information you want to use for separating. 8.
  • Page 137 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Form is added to the Folder Name. Related Information “Placing Originals” on page 36 & “Scanning Using Document Capture Pro (Windows)” on page 70 &...

  • Page 138: Useful Features

    Useful Features Setting the Glass Surface Stain Detection Feature......139 Setting the Document Protection Feature....... . 140 Setting the Operation When a Double-Feed is Detected.

  • Page 139: Setting The Glass Surface Stain Detection Feature

    Enter the software name in the search charm, and then select the icon displayed. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs - EPSON - Epson Scan 2 - Epson Scan 2 Utility.

  • Page 140: Setting The Document Protection Feature

    Enter the software name in the search charm, and then select the icon displayed. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs - EPSON - Epson Scan 2 - Epson Scan 2 Utility.

  • Page 141: Setting The Operation When A Double-Feed Is Detected

    When you are satisfied that there are no problems in the scanned image, you can continue scanning. The default setting is Immediate. 1. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select EPSON - Epson Scan 2 Utility.
  • Page 142 Enter the software name in the search charm, and then select the icon displayed. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs - EPSON - Epson Scan 2 - Epson Scan 2 Utility.

  • Page 143: Maintenance

    Maintenance Cleaning Outside the Scanner........144 Cleaning Inside the Scanner.

  • Page 144: Cleaning Outside The Scanner

    You can check the latest number of scans in the Epson Scan 2 Utility. If a surface is stained with a hard-to-remove material, use a genuine Epson cleaning kit to remove stains. Use a small amount of cleaner on the cleaning cloth to remove the stains.
  • Page 145 3. Pull the cover open lever and open the scanner cover. 4. Wipe off any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a soft cloth or a genuine Epson cleaning kit. Important: ❏...
  • Page 146 6. Open the cover, and then remove the separation roller. See “Replacing the Roller Assembly Kit” for more details. 7. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller.
  • Page 147 8. Open the cover, and then remove the pickup roller. See “Replacing the Roller Assembly Kit” for more details. 9. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller.

  • Page 148: Resetting The Number Of Scans After Regular Cleaning

    The rollers rotate a bit each time you press the button. Press the button several times to rotate the rollers. Use a genuine Epson cleaning kit or a soft, moist cloth to clean the rollers as they rotate. Repeat this step until the rollers are clean.
  • Page 149 Start screen > Apps > Epson > Epson Scan 2 Utility. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...

  • Page 150: Replacing The Roller Assembly Kit

    Maintenance > Replacing the Roller Assembly Kit Replacing the Roller Assembly Kit The roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans exceeds the life cycle of the rollers. When a replacement message is displayed on your computer screen, follow the steps below to replace it.
  • Page 151 Maintenance > Replacing the Roller Assembly Kit 4. Open the cover of the pickup roller, and then slide and remove it. 5. Pull down the fixture of the roller axis, and then slide and remove the installed pickup rollers. Important: Do not pull out the pickup roller forcibly.
  • Page 152 Maintenance > Replacing the Roller Assembly Kit 6. While holding down the fixture, slide the new pickup roller to the left and insert it into the hole in the scanner. Press the fixture to secure it. 7. Put the edge of the cover of the pickup roller into the groove and slide it. Close the cover firmly.
  • Page 153 Maintenance > Replacing the Roller Assembly Kit Important: ❏ Make sure the pick up cover is closed correctly. ❏ Make sure the pickup rollers are installed correctly if the cover is hard to close. ❏ Do not install the cover while it is raised. 8.

  • Page 154: Resetting The Number Of Scans After Replacing The Rollers

    Dispose of the pickup roller and the separation roller following the rules and regulations of your local authority. Do not disassemble them. Related Information “Roller Assembly Kit Codes” on page 29 & Resetting the Number of Scans After Replacing the Rollers Reset the number of scans using Epson Scan 2 Utility after replacing the Roller Assembly Kit.
  • Page 155 Start screen > Apps > Epson > Epson Scan 2 Utility. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...

  • Page 156: Energy Saving

    Start screen > Apps > Epson > Epson Scan 2 Utility. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...

  • Page 157: Transporting The Scanner

    Maintenance > Updating Applications and Firmware Transporting the Scanner When you need to transport the scanner to move or for repairs, follow the steps below to pack the scanner. 1. Press the button to turn off the scanner. 2. Unplug the AC adapter from the scanner. 3.

  • Page 158: Updating Firmware Using Web Config

    You can also update the firmware using Epson Device Admin. You can visually confirm the firmware information on the device list. It is useful when you want to update multiple devices' firmware. See the Epson Device Admin guide or help for more details.
  • Page 159 Maintenance > > Updating Applications and Firmware Updating Firmware without Connecting to the Internet 3. Double-click the downloaded .exe file. Epson Firmware Updater starts. 4. Follow the on-screen instructions.

  • Page 160: Solving Problems

    Solving Problems Scanner Problems..........161 Problems Starting Scanning.

  • Page 161: Scanner Problems

    The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status (Windows) Use Epson Scan 2 Utility to check the connection status. Note: Epson Scan 2 Utility is an application supplied with the scanner software.
  • Page 162 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 Utility. 2. On the Epson Scan 2 Utility screen, open the Scanner list, and then click Settings to open the Scanner Settings screen.
  • Page 163 Solving Problems > > Problems Starting Scanning Cannot Start Scanning from Computer Related Information “Cannot connect to a Network” on page 163 & “The Scanner Cannot Connect by USB” on page 165 & “Cannot Scan Even Though a Connection has been Correctly Established” on page 165 &...
  • Page 164 If the IP address assigned to the scanner is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly. Click Add on the Scanner Settings screen in Epson Scan 2 Utility. Select the model you are using, enter the IP address, and then click OK.
  • Page 165 Cannot Scan Even Though a Connection has been Correctly Established Required applications are not installed on your computer. Solutions Make sure the following applications are installed: ❏ Document Capture Pro (Windows) or Document Capture (Mac OS) ❏ Epson Scan 2...

  • Page 166: Cannot Start Scanning From Smart Device

    If a message is displayed saying that the scanner is not selected, a connection has not been established between the smart device and the scanner. Follow the instructions on the Epson Smart Panel to connect to the scanner. If you cannot connect to the scanner over a network, check the Related Information.
  • Page 167 Solving Problems > > Problems Starting Scanning Cannot Start Scanning from Smart Device Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
  • Page 168 If the IP address assigned to the scanner is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly. Click Add on the Scanner Settings screen in Epson Scan 2 Utility. Select the model you are using, enter the IP address, and then click OK.

  • Page 169: Paper Feeding Problems

    ❏ Use Automatic Feeding Mode, and scan originals one by one. When you are using Document Capture Pro, you can open the Epson Scan 2 window by pressing the Detailed Settings button on the Scan Settings screen.
  • Page 170 Solving Problems > > Paper Feeding Problems Removing Jammed Originals from the Scanner 2. Pull the lever and open the scanner cover. 3. Carefully remove any originals remaining inside the scanner.

  • Page 171: The Original Jams In The Scanner Frequently

    Solving Problems > > Paper Feeding Problems Paper Protection Does not Work Correctly 4. If you cannot pull originals straight up, carefully pull out any jammed originals from the output tray in the direction of the arrow. Important: Make sure there is no paper inside the scanner. 5.

  • Page 172: The Originals Get Dirty

    Solving Problems > > Scanned Image Problems Straight Lines Appear when Scanning from ADF The Originals Get Dirty Clean the inside of the scanner. Related Information “Cleaning Inside the Scanner” on page 144 & Scanning Speed Slows Down when Scanning Continuously When scanning continuously using the ADF, scanning slows down to prevent the scanner mechanism from overheating and being damaged.

  • Page 173: Glass Dirt Alert Does Not Disappear

    Select Scanner Setting tab and then select On-High or On-Low from Detect Glass Dirt in Epson Scan 2 Utility . When an alert is displayed, clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or a soft cloth.

  • Page 174: Offset Appears In The Background Of Images

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. 2. Select the Adjustments tab.

  • Page 175: Moiré Patterns (Web-Like Shadows) Appear

    If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image. ❏ Check that Descreening is selected in the Epson Scan 2 window. When you are using Document Capture Pro, you can open the window by pressing the Detailed Settings button on the Scan Settings screen.

  • Page 176: Character Is Not Recognized Correctly

    Note: If the size of the original you want to scan is not on the list, create the size manually in the Epson Scan 2 window. When you are using Document Capture Pro, you can open the window by pressing the Detailed Settings button on the Scan Settings screen.

  • Page 177: Uninstalling And Installing Applications

    Uninstalling Your Applications 3. Click Reset. Note: If initialization does not solve the problem, uninstall and re-install the scanner driver (Epson Scan 2). Uninstalling and Installing Applications Uninstalling Your Applications You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your operating system.

  • Page 178: Installing Your Applications

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and you only want to delete some of the drivers, delete all of them first, and then install the necessary scanner drivers again.

  • Page 179: Adding Or Replacing The Computer Or Devices

    Adding or Replacing the Computer or Devices Connecting to a Scanner that has been Connected to the Network....180 Re-setting the Network Connection........181 Checking the Network Connection Status.

  • Page 180: Connecting To A Scanner That Has Been Connected To The Network

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 181: Using A Network Scanner From A Smart Device

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 182: When Changing The Computer

    To use the scanner from a smart device, access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn Access to the website from the smart device that you want to connect to the scanner.

  • Page 183: Making Wi-Fi Settings From The Control Panel

    Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec Follow the on-screen instructions to finish setup. Making Wi-Fi Settings from the Control Panel You can make network settings from the scanner's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using.

  • Page 184: Disabling The Network Setting From The Control Panel

    Adding or Replacing the Computer or Devices > Disabling the Network Setting from the Control Panel ❏ ipconfig command Display the connection status of the network interface that is currently used by the computer. By comparing the setting information with actual communication, you can check whether the connection is correct.

  • Page 185: Panel

    Adding or Replacing the Computer or Devices > … Restoring the Network Settings from the Control Pa 1. Press the button for more than 3 seconds to disable a Wi-Fi and AP mode connection. light and light turn off when these are disabled. Note: Press the button to re-connect Wi-Fi and AP mode.

  • Page 186: Administrator Information

    Administrator Information Connecting to the Network......... . 187 Introduction of Product Security Features.

  • Page 187: Connecting To The Network

    Administrator Information > > Connecting to the Network Before Making Network Connection Connecting to the Network You can connect to the network with a static IP address by using the installer on the software disc. Before Making Network Connection To connect to the network, check the connection method and setting information for connection in advance. Gathering Information on the Connection Setting Prepare the necessary setting information to connect.

  • Page 188: Connecting To The Network Using A Static Ip Address

    Administrator Information > > … Connecting to the Network Connecting to the Network Using a Static IP Add The information to connect to the network (subnet mask, default gateway, DNS server and so on) need to be set manually. The IP address does not change even when the device is turned off, so this is useful when you want to manage devices with an environment where you cannot change the IP address or you want to manage devices using the IP address.

  • Page 189: Introduction Of Product Security Features

    When you set the administrator password, you can prevent the users from changing system management settings. You can set and change the administrator password using either Web Config or Epson Device Admin. When using Epson Device Admin, see the Epson Device Admin guide or help.

  • Page 190: Logging On To The Scanner From A Computer

    Administrator Information > > Monitoring a Remote Scanner Checking Information for a Remote Scanner 2. Enter a password to New Password and Confirm New Password. Enter the user name, if necessary. If you want to change the password to new one, enter a current password. 3.

  • Page 191: Receiving Email Notifications When Events Occur

    Administrator Information > > Monitoring a Remote Scanner Receiving Email Notifications When Events Occur Receiving Email Notifications When Events Occur About Email Notifications This is the notification function that, when events such as scanning stop and scanner error occur, send the email to the specified address.
  • Page 192 Administrator Information > > Monitoring a Remote Scanner Receiving Email Notifications When Events Occur Items Settings and Explanation Secure Connection Specify the secure connection method for the email server. None If you select POP before SMTP in Authentication Method, the connection method is set to None. SSL/TLS This is available when Authentication Method is set to Off or SMTP AUTH.
  • Page 193 Administrator Information > > Monitoring a Remote Scanner Receiving Email Notifications When Events Occur Messages Cause An error occurred while connecting to This message appears when POP3 server. Check the followings. - ❏ Connecting to a DNS server failed POP3 Server Address - DNS Server ❏...

  • Page 194: Backing Up The Settings

    Administrator Information > > Backing Up the Settings Export the settings 2. Set the subject of email notification. Select the contents displayed on the subject from the two pull-down menus. ❏ The selected contents are displayed next to Subject. ❏ The same contents cannot be set on left and right. ❏...

  • Page 195: Import The Settings

    Administrator Information > > Backing Up the Settings Import the settings 1. Access Web Config, and then select the Device Management tab > Export and Import Setting Value > Export. 2. Select the settings that you want to export. Select the settings you want to export. If you select the parent category, subcategories are also selected. However, subcategories that cause errors by duplicating within the same network (such as IP addresses and so on) cannot be selected.

  • Page 196: Advanced Security Settings

    Internet, the risks are even higher. In order to avoid this risk, Epson scanners have a variety of security technologies. Set the scanner as necessary according to the environmental conditions that have been built with the customer's environment information.

  • Page 197: Controlling Using Protocols

    Administrator Information > > Advanced Security Settings Controlling Using Protocols Make sure you configure the administrator password before setting IPsec/IP filtering or IEEE802.1X. Controlling Using Protocols You can scan using a variety of pathways and protocols. Also, you can use network scanning from an unspecified number of network computers.
  • Page 198 Administrator Information > > Advanced Security Settings Controlling Using Protocols Protocol Setting Items Bonjour Settings Items Setting value and Description Use Bonjour Select this to search for or use devices through Bonjour. Bonjour Name Displays the Bonjour name. Bonjour Service Name Displays the Bonjour service name.

  • Page 199: Using A Digital Certificate

    Administrator Information > > Advanced Security Settings Using a Digital Certificate Items Setting value and Description Enable SNMPv1/v2c Select to enable SNMPv1/v2c. Access Authority Set the access authority when SNMPv1/v2c is enabled. Se- lect Read Only or Read/Write. Community Name (Read Only) Enter 0 to 32 ASCII (0x20 to 0x7E) characters.
  • Page 200 Administrator Information > > Advanced Security Settings Using a Digital Certificate ❏ CA Certificate This is a certificate that is in chain of the CA-signed Certificate, also called the intermediate CA certificate. It is used by the web browser to validate the path of the scanner's certificate when accessing the server of the other party or Web Config.
  • Page 201 Administrator Information > > Advanced Security Settings Using a Digital Certificate 6. Click one of the download buttons of CSR according to a specified format by each certificate authority to download a CSR to a computer. Important: Do not generate a CSR again. If you do so, you may not be able to import an issued CA-signed Certificate. 7.
  • Page 202 Administrator Information > > Advanced Security Settings Using a Digital Certificate 1. Access Web Config and then select the Network Security tab. Next, select SSL/TLS > Certificate, or IPsec/IP Filtering > Client Certificate or IEEE802.1X > Client Certificate. 2. Click Import A certificate importing page is opened.
  • Page 203 Administrator Information > > Advanced Security Settings Using a Digital Certificate Items Settings and Explanation CA Certificate 1 If your certificate’s format is Certificate (PEM/DER), import a certificate of a certificate authority that issues a CA-signed Certificate used as server certificate. Specify a file if you need.
  • Page 204 Administrator Information > > Advanced Security Settings Using a Digital Certificate 5. Click Next. A confirmation message is displayed. 6. Click OK. The scanner is updated. Note: You can check the certificate information from Network Security tab > SSL/TLS > Certificate > Self-signed Certificate and click Confirm.

  • Page 205: Ssl/Tls Communication With The Scanner

    Administrator Information > > Advanced Security Settings SSL/TLS Communication with the Scanner Related Information “Running Web Config on a Web Browser” on page 26 & SSL/TLS Communication with the Scanner When the server certificate is set using SSL/TLS (Secure Sockets Layer/Transport Layer Security) communication to the scanner, you can encrypt the communication path between computers.

  • Page 206: Encrypted Communication Using Ipsec/Ip Filtering

    Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering 3. Click Next. A confirmation message is displayed. 4. Click OK. The scanner is updated. Related Information “Running Web Config on a Web Browser” on page 26 & Encrypted Communication Using IPsec/IP Filtering About IPsec/IP Filtering You can filter traffic based on IP addresses, services, and port by using IPsec/IP Filtering function.
  • Page 207 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Access Control Configure a control method for traffic of IP packets. Items Settings and Explanation Permit Access Select this to permit configured IP packets to pass through. Refuse Access Select this to refuse configured IP packets to pass through.
  • Page 208 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the scanner is connected to. ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
  • Page 209 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Remote Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the device that you want to authenticate.
  • Page 210 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Algorithm Settings It is recommended that you select Any for all settings or select an item other than Any for each setting. If you select Any for some of the settings and select an item other than Any for the other settings, the device may not communicate depending on the other device that you want to authenticate.
  • Page 211 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Permit Access Select this to permit configured IP packets to pass through. Refuse Access Select this to refuse configured IP packets to pass through. IPsec Select this to permit configured IPsec packets to pass through.
  • Page 212 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the scanner is connected ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
  • Page 213 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKEv2 The following items are displayed when you select IKEv2 for IKE Version. Items Settings and Explanation Local Authentication Method If you select IPsec for Access Control, select an option. Used certificate is common with a default policy.
  • Page 214 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Transport Mode If you only use the scanner on the same LAN, select this. IP packets of layer 4 or later are encrypted. Tunnel Mode If you use the scanner on the Internet-capable network such as IPsec-VPN, select this option.
  • Page 215 Epson Device Admin and the a scanner driver SNMP Any port Acquiring and configuring of MIB from applications such as Epson Device Admin and the Epson scanner driver Any port 5357 Controlling WSD WS-Discovery 3702 Any port...
  • Page 216 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Configuration Examples of IPsec/IP Filtering Receiving IPsec packets only This example is to configure a default policy only. Default Policy: ❏ IPsec/IP Filtering: Enable ❏ Access Control: IPsec ❏...

  • Page 217: Connecting The Scanner To An Ieee802.1X Network

    Administrator Information > > Advanced Security Settings Connecting the Scanner to an IEEE802.1X Network Configuring a Certificate for IPsec/IP Filtering Configure the Client Certificate for IPsec/IP Filtering. When you set it, you can use the certificate as an authentication method for IPsec/IP Filtering. If you want to configure the certification authority, go to CA Certificate.
  • Page 218 Administrator Information > > Advanced Security Settings Connecting the Scanner to an IEEE802.1X Network Items Settings and Explanation EAP Type Select an option for an authentication method between the scanner and a RADIUS server. EAP-TLS You need to obtain and import a CA-signed certificate. PEAP-TLS PEAP/MSCHAPv2 You need to configure a password.

  • Page 219: Solving Problems For Advanced Security

    The IP address is not assigned to the scanner. Solutions A valid IP address may not be assigned to the scanner. Set a valid IP address using Epson Scan 2 Utility. You can confirm the current setting information from Epson Scan 2 Utility.
  • Page 220 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security CA-signed Certificate is expired. Solutions If there is a problem with the expiration date of the certificate, "The certificate has expired" is displayed when connecting to Web Config with SSL/TLS communication (https). If the message appears before its expiration date, make sure that the scanner's date is configured correctly.
  • Page 221 You can solve this problem by correcting the scanner's date and time settings. Connect the scanner and the computer using a USB cable, turn the scanner on, and then perform scanning over USB using Epson Scan 2. The scanner is synchronized with the computer and the date and time settings are corrected. The scanner indicates...
  • Page 222 The set value may be incorrect. Access the scanner according to its MAC address using EpsonNet Config or Epson Device Admin from another computer, such as administrator's. You can find the MAC address on the label pasted on the scanner.
  • Page 223 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Problems on Using a Digital Certificate Cannot Import a CA-signed Certificate CA-signed Certificate and the information on the CSR do not match. If the CA-signed Certificate and CSR do not have the same information, the CSR cannot be imported. Check the following: ❏...
  • Page 224 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security A comma or space is included in the Common Name. If a comma is entered, the Common Name is divided at that point. If only a space is entered before or after a comma, an error occurs.
  • Page 225 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Messages Cause/What to do Invalid file. Cause: You are not importing a certificate file in X509 format. What to do: Make sure that you are selecting the correct certificate sent by a trusted certificate authority.
  • Page 226 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Messages Cause/What to do Setup failed. Cause: Cannot finish the configuration because the communication between the scanner and computer failed or the file cannot be read by some errors. What to do: After checking the specified file and communication, import the file again.

  • Page 227: Technical Specifications

    Technical Specifications General Scanner Specifications........228 Network Specifications.

  • Page 228: General Scanner Specifications

    Technical Specifications > General Scanner Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Sheet Feed, one pass duplex color scanner Photoelectric device Effective pixels 5,100×9,300 at 600 dpi 2,550×64,500 at 300 dpi Light source RGB LED Scanning resolution 600 dpi (main scan)

  • Page 229: Network Specifications

    Complies with WPA2 standards with support for WPA/WPA2 Enterprise. Network Function List Functions Supported ✓ Panel Operation Restore the Factory Default Settings ✓ Network Scanning Epson Scan 2 IPv4, IPv6 ✓ Document Capture Pro(Windows)/ IPv4 Document Capture(Mac OS) Security Protocol SSL/TLS HTTPS (Server/Client), SMTPS (Client), STARTTLS, Root certificate...

  • Page 230: Using Port For The Scanner

    Technical Specifications > Dimensions and Weight Specifications Using Port for the Scanner The scanner uses the following port. These ports should be allowed to become available by the network administrator as necessary. Sender Destination Protocol Port (Client) (Server) Number Scanner Control WSD Client computer WSD (TCP)

  • Page 231: Electrical Specifications

    ❏ Sleep mode : Approx. 1.3 W ❏ Power off: Approx. 0.1 W Note: For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption AC Adapter Electrical Specifications Model A461H (AC 100-240 V) A462E (AC 220-240 V)

  • Page 232: Environmental Specifications

    Technical Specifications > System Requirements Environmental Specifications Temperature When operating 5 to 35 °C (41 to 95 °F) When stored –25 to 60 °C (–13 to 140 °F) Humidity When operating 15 to 80% (without condensation) When stored 15 to 85% (without condensation) Operating conditions Ordinary office or home conditions.

  • Page 233: Standards And Approvals

    Standards and Approvals Standards and Approvals for European Models......234 Standards and Approvals for Australian Models......234 Standards and Approvals for U.S.

  • Page 234: Standards And Approvals For European Models

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the product.
  • Page 235 Manufacturer: FOXCONN ELECTRONICS INC Type: J26H006 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 236: Where To Get Help

    Contacting Epson Support........

  • Page 237: Technical Support Web Site

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 238: Help For Users In Australia

    Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 239: Help For Users In Thailand

    Where to Get Help > > Contacting Epson Support Help for Users in Vietnam World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available. Epson HelpDesk...

  • Page 240: Help For Users In Indonesia

    Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.id ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail...

  • Page 241: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...

  • Page 242: Help For Users In Malaysia

    Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
  • Page 243 Contacting Epson Support Help for Users in the Philippines Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Philippines Customer Care Toll Free: (PLDT) 1-800-1069-37766 Toll Free: (Digital) 1-800-3-0037766 Metro Manila: (+632)441-9030 Web Site: https://www.epson.com.ph/contact...

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