Sharp MX-B557P User Manual page 121

Troubleshooting
Action
Step 2
a
Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b
Reduce toner darkness. From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
c
Print the document.
Is the print dark?
Step 3
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b
Print the document.
Is the print dark?
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Step 5
a
Replace textured paper with plain paper.
b
Print the document.
Is the print dark?
Step 6
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Is the print dark?
Yes
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.
Contact your dealer. The problem is
121
No
The problem is
solved.
The problem is
solved.
Go to step 6.
The problem is
solved.
solved.