Sharp MX-B557P User Manual page 119

Troubleshooting
Action
Step 2
a
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press
through the settings.
b
Set the correct paper size and type.
c
Print the document.
Do paper jams occur frequently?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?
Jammed pages are not reprinted
Action
a
From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
For non-touch-screen printer models, press
through the settings.
b
In the Jam Recovery menu, select On or Auto, and then apply
the changes.
c
Print the document.
Are the jammed pages reprinted?
Yes
Go to step 3.
to navigate
Contact your dealer. The problem is
Yes
The problem is
solved.
to navigate
119
No
The problem is
solved.
solved.
No
Contact your dealer.