Sharp MX-B557P User Manual page 114

Troubleshooting
Action
Step 3
Check if you are using a supported browser:
•
Internet Explorer version 11 or later
•
Microsoft Edge
•
Safari version 6 or later
•
Google Chrome
•
Mozilla Firefox version 24 or later
Is your browser supported?
Step 4
Check if the network connection is working.
Is the network connection working?
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
Unable to read flash drive
Action
Step 1
Check if the printer is not busy processing another job.
Is the printer ready?
Step 2
Check if the flash drive is inserted into the front USB port.
Note: The flash drive does not work when it is inserted into the
rear USB port.
Is the flash drive inserted into the correct port?
TM
version 32 or later
Yes
Go to step 4.
Go to step 5.
Go to step 6.
Go to step 7.
The problem is
solved.
Yes
Go to step 2.
Go to step 3.
114
No
Install a supported
browser.
Contact your
administrator.
Secure the cable
connections.
Contact your
administrator.
Contact your dealer.
No
Wait for the printer to
finish processing the
other job.
Insert the flash drive
into the correct port.