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Aura Series
PP-8800/8800E
THERMAL PRINTER
USER'S MANUAL
FCC Notes:
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions manual, may cause interference to radio communications.
It has been tested and found to comply with limits for a Class A digital device pursuant to subpart
J of Part 15 of FCC Rules, which are designed to provide reasonable protection against
interference when operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference in which case the user at his own expense will be
required to take whatever measures to correct the interference.
CE manufacturer's Declaration of Conformity
(EC Council Directive 89/336/EEC of 3 May 1989)
This product has been designed and manufactured in accordance with the International Standards
EN50081-1/01.92 and EN50082-1/01.92 following the provisions of the Electro Magnetic
Compatibility Directive of the European Communities as of May 1989
Warranty Limits:
Warranty terminates automatically when any person other than the authorized technicians opens
the machine. The user should consult his/her dealer for the problem happened. Warranty voids if
the user does not follow the instructions in application of this merchandise. The manufacturer is by
no means responsible for any damage or hazard caused by improper application.
About This Manual:
Posiflex has made every effort for the accuracy of the content in this manual. However, Posiflex
will assume no liability for any technical inaccuracies or editorial or other errors or omissions
contained herein, nor for direct, indirect, incidental, consequential or otherwise damages, including
without limitation loss of data or profits, resulting from the furnishing, performance, or use of this
material.
This information is provided "as is" and Posiflex Technology, Inc. expressly disclaims any
warranties, expressed, implied or statutory, including without limitation implied warranties of
merchantability or fitness for particular purpose, good title and against infringement.
The information in this manual contains only essential hardware concerns for general user and is
subject to change without notice. Posiflex reserves the right to alter product designs, layouts or
drivers without notification. The system integrator shall provide applicative notices and
arrangement for special options utilizing this product. The user may find the most up to date
information
of
the
http://www.posiflex.com.tw or http://www.posiflexusa.com
All data should be backed-up prior to the installation of any drive unit or storage peripheral.
Posiflex will not be responsible for any loss of data resulting from the use, disuse or misuse of this
or any other Posiflex product.
All rights are strictly reserved. No part of this documentation may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
or otherwise, without prior express written consent from Posiflex Technology, Inc. the publisher of
this documentation.
© Copyright Posiflex Technology, Inc. 2020
All brand and product names and trademarks are the property of their respective holders.
P/N: 19770902020
hardware
from
web
Rev.: B0
sites:
http://www.posiflex.com
or
Part 1

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Summary of Contents for POSIFLEX Aura PP-8800 Series

  • Page 1 All data should be backed-up prior to the installation of any drive unit or storage peripheral. Posiflex will not be responsible for any loss of data resulting from the use, disuse or misuse of this or any other Posiflex product.
  • Page 2: Getting Started

    Point-Of-Sale, kitchen & kiosk application. The PP-8800/8800E series comply with UPOS 1.8 standards under Posiflex UPOS driver support. The manufacturer of this printer not only wishes to take this opportunity to congratulate your smart investment on buying this printer but also likes to express the wishes for your prosperous future by using it.
  • Page 3 When power adaptor is included, the interface cable is 6 ft long for stand alone application. When the power adaptor is not included in the order, the interface cable is a shorter one for integrated application in Posiflex POS system.
  • Page 4: Product Pictures

    PRODUCT PICTURES Top View Top Hood Paper Exit Top Cover Paper Out LED Hood Release FEED Switch Error LED Power LED Cutter Cover Front View Bottom Cover Power Switch Bottom View Rubber Foot Window Plate Screw Setup Window Plate Rubber Foot Part 4...
  • Page 5 Rear View (I/O Area for PP-8800/8800E-S) (I/O Area for PP- 8800/8800E) Serial Adaptor Serial Port Fixation Screw Power Connector (I/O Area for PP-8800/8800E-P) USB Port Peripheral Port Frame Ground Screw (I/O Area for PP-8800/8800E-L) Parallel Adaptor Parallel Port Fixation Screw (I/O Area for PP-8800/8800E-W) LAN Adaptor LAN Port...
  • Page 6: Quick Start-Up

    A end to a Type B Type A normal USB port of host system. Please visit our web site http://www.posiflex.com or Normal USB Plugs http://www.posiflex.com.tw for detailed information of the USB driver installation if required. Please note that for PP-...
  • Page 7 Posiflex cash drawer cable come with cash drawer, this port can control Posiflex cash drawer CR2200 or CR3100 or CR4000 or CR4100 or CR-6310. If a Posiflex special split cable is used instead, this port can control two cash drawers of above models.
  • Page 8 The power connector is a 3-PIN jack between the peripheral connector and the parallel connector for PP-8800/8800E. Either a Posiflex supplied power adaptor or a printer power cable from a Posiflex POS system can be connected to this connector to supply power for this printer. During insertion of the power plug, be sure to hear the click to obtain a firm contact.
  • Page 9: Special Adjustments

    SPECIAL ADJUSTMENTS Paper Near End Sensor The near end sensor Paper Roll Shaft Hold for paper roll in the printer is able to have Sensor Block the printer work with paper rolls of several Sensor Position Adjust bobbin sizes. Please refer to the picture at right for the inside of Support Roller...
  • Page 10: Installing Driver

    INSTALLING DRIVER There will be a Posiflex Product Information DVD or a separate CD of similar nature, which is specifically create for the PP-8800/8800E&PP-8800/8800E- W&PP-8800/8800E-L. Please find the appropriate subfolder from the non- specific Posiflex Product Information DVD and please find the information document such as “read me”...
  • Page 11: General Cleaning

    Windows printer driver of PP-8800/8800E-L. Posiflex Wi-Fi POS Printer Manager for PP-8800/8800E-W When set the host system by AD-HOC mode; please set the host system IP in the same network segment with PP-8800/8800E-W which in the 192.168.192.XXX. The default Wi-Fi mode for the PP-8800/8800E-W is AD- HOC mode that can be search by this printer manager utility.
  • Page 12: Troubleshooting

    Thermal Elements Paper Sensor Before putting back the paper roll for printing, alcohol solvent must be dried completely. TROUBLE SHOOTING This section gives solutions to some printer problems you may have. General Problems No LED lights up on control panel when switched on –Make sure that the power supply cables are correctly plugged into the printer, the power adaptor and to the power outlet.
  • Page 13 required for both the printer and the computer. 2). Check the printer data communication settings against the computer. The printer settings can be found easily on the self-test print out. If the problem remains or the self-test fails, contact your dealer or a qualified service person.
  • Page 14: Useful Tips

     Please note that only those qualified technicians may adjust several jumpers for some technical settings. Please visit our web site http://www.posiflex.com or http://www.posiflex.com.tw for details of the technical information such as driver installation, DIP switch settings and command sets etc. if required.
  • Page 15  Ideal room temperature is from 5ºC to 40ºC. Ideal humidity is from 20% to 85% RH (no condensation).  Do not set any liquid or drinks such as coffee on the printer case.  Do not touch any metal part to avoid possible electrostatic damage. ...
  • Page 16: Specifications

    SPECIFICATIONS PRINTER ITEM SPECIFICATION Printing method Thermal sensitive line dot method Effective printing width 64 mm / 72mm (Max.) Thermal head configuration 512 dots line / 576 dots line Printing speed 220 mm / sec. max. Paper feed method Friction auto-feed Paper load method Drop and use Auto-cutter capability...
  • Page 17: Further Technical Information

    MULTIPLE INTERFACE ISSUE For model PP-8800/8800E, there is only 1 connector for host connection through USB. For PP-8800/8800E-P, there are 2 connectors for host connection: USB and in addition to Parallel port. For PP-8800/8800E-S, there are 2 connectors for host connection: USB Port and in addition to the Serial port.
  • Page 18 Please visit our web site http://www.posiflex.com or http://www.posiflex.com.tw to download the PP-8800 software switch utility. Software switches has divided into SW1, SW2, SW3 and SW4. Following information is going to describe these settings.
  • Page 19 SW2 Switch Poison Behavior Table Switch position Reserved. Disable cut paper after cover return. Enable cut paper after cover return. Reserved. Cut without paper feed Cut with auto paper feed Busy on “buffer full” Busy on “buffer full” and/or “off line” CR code (0Dh) effective CR code (0Dh) invalid Even parity...
  • Page 20 SW3 Switch Poison Behavior Table Switch position Raster Bitmap Print by line print. Raster Bitmap Print by buffer batch. Reserved. Print Density Adjust For switch position 3-1, it defines the printing behavior of the printer on graphic printing. When it is set to ON, the printer prints on each printing command received immediately.
  • Page 21 paragraph. For SW4-4&5, please refer to the below table before regulate the percentage of line space reduce. Effect of positions 4 & 5 on Line Space Reduction as in table below: SW4 Pos. 4 SW4 Pos. 5 Line Space Reduce Disable Reduce 25% Reduce 50% Reduce 75%...
  • Page 22 <MEMO> Part 22...
  • Page 23 <MEMO> Part 23...
  • Page 24 <MEMO> Part 24...

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