Troubleshooting - SJCAM SJ10PRO User Manual

TROUBLESHOOTING

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IF SOUND IS DISTORTED
Microphone volume is too loud. Lower the microphone's sensitivity level to
keep the audio from distorting.
IF FILES NOT IN CORRECT ORDER
The system time has been reset. Check the camera's system time by going to General Settings,
Date & Time, and adjust to your current time. This mostly happens when the battery is removed
for a long period.
IF NO FILE FOUND
System cannot read the storage media. Ensure that the card is properly installed.
Card should either be formatted to FAT32 or ExFAT (suggested).
IF CAMERA TAKES TOO LONG TO START
Possibly a firmware installation file is in the memory card and needs to be removed.
IF SLOW CARD WARNING
Memory card installed is below the recommended card type. Replace with a fast
Class 10 card, U3-type recommended.
IF VIDEO RECORDING TOO SHORT
Memory card is not compatible with the camera. Replace card with the appropriate
speed type.
IF CAMERA KEEPS REBOOTING
Possibly a firmware installation file is in the memory card and needs to be removed.
IF CAMERA DOES NOT TURN ON WHEN USING BATTERY
Check that the terminal contacts at the end of the battery compartment are not bent or
dislodged. If this is the case, contact SJCAM support.
All graphics, words, and design by Troy Ferrer 2020 troy@sjcamhd.com