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4.1.5 Incorrect or Loose RF Connectors
As part of preventive maintenance (described in Section 5,
"Maintenance,") KVH recommends checking the Antenna Unit
cable connections. A loose RF connector can reduce the signal
quality. Refer to Section 2.4.3, "Connecting the Antenna RF Signal
Cable to the IRD" for directions on proper Antenna Unit to
RF cabling.
4.1.6 Passive Multiswitch Used
An active multiswitch must always be used to connect
the TracVision Cruiser system to multiple IRDs. Refer to
Section 2.4.3, "Connecting the Antenna RF Signal Cable to the
IRD" for directions on proper multiswitch/multiple IRD
cabling.
4.2
IRD Troubleshooting
The IRD that was provided with your satellite television
service may also be the cause of less-than-ideal operation.
4.2.1 EchoStar IRD Commissioning
If you have purchased a DISH Network system, there is a
chance that your EchoStar IRD will fail to acquire the satellite
when you first activate it. This has been known to happen in
IRDs that have not been commissioned within several months
of their manufacture. Appendix D provides the manual satellite
acquisition and commissioning procedure.
4.2.2 IRD Data Port or Cable/Wiring
Refer to Section 2.4.1, "Connecting the Antenna Data Cable to the
IRD" and your IRD user manual to confirm that the IRD is
properly connected to the Antenna Unit and the television.
4.2.3 IRD Faulty
In the case of a faulty IRD, refer to your IRD user manual for
service, replacement, and warranty information.
54-0144 Rev. C
Troubleshooting
Baseline RF levels are included as
part of the startup sequence
provided in Appendix E.
4-3
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Table of Contents
Troubleshooting
