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KVH Industries 4 User Manual

Echostar communications satellite television user's guide
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Download this manual See also: Owner's Manual, Technical Manual
A Guide to TracVision 4
user's guide
Operating Instructions
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Summary of Contents for KVH Industries 4

  • Page 1 A Guide to TracVision 4 user’s guide Operating Instructions •...
  • Page 2 TracVision 4 User’s Guide Congratulations on your choice of the TracVision 4, one of the most advanced automatic satellite tracking systems available today. This user’s guide provides all of the basic information required to use this system and receive the satellite entertainment you want.
  • Page 3 DIRECTV is a registered trademark of DIRECTV, Inc., a unit of the DIRECTV Group. ™ DISH Network is an official trademark of EchoStar Communications Corporation. ExpressVu is a property of Bell ExpressVu, a wholly owned subsidiary of Bell Satellite Services.

  • Page 4: Table Of Contents

    TracVision 4 System Overview ......3 TracVision 4 Components ......5 Using Your TracVision 4 .

  • Page 5: Introduction

    TracVision 4 System Overview .......3 TracVision 4 Components ........5...

  • Page 6: Tracvision 4 System Overview

    TracVision 4 System Overview A complete satellite TV system, illustrated in Figure 1-1, includes the TracVision 4 antenna connected to the switchplate, an IRD (satellite TV receiver), and a television set. The optional TV/SAT Switch allows you to select a satellite at the press of a button. A desktop or laptop computer is used to configure the system and conduct diagnostics.
  • Page 7 Sirius Thor Satellite Library Your TracVision 4 includes a pre-programmed satellite library of North American and European satellite services. If the satellite service you wish to receive is not already in the satellite library, an authorized technician can add two additional satellites of your choice to the library.

  • Page 8: Tracvision 4 Components

    Introduction TracVision 4 Components Your TracVision 4 system includes the following components: Antenna Unit The antenna unit houses the antenna positioning mechanism, low noise block (LNB), power supply, and control elements within a molded ABS radome. Weathertight connectors on the bottom of the baseplate join the power, signal, and control cabling from belowdecks units.

  • Page 9: Using Your Tracvision 4

    2 – Using Your TracVision 4 This section explains everything you need to know to operate your TracVision 4 system. Antenna unit initialization and satellite acquisition are automatic, making the system very easy to use. Contents Receiving Satellite Signals ........9 Turning On the System .

  • Page 10: Receiving Satellite Signals

    Receiving Satellite Signals For TracVision 4 to receive satellite TV signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vessel for any objects that could be blocking the signal, such as other vessels, trees, buildings, other onboard equipment, etc.

  • Page 11: Turning On The System

    Figure 2-2 Switchplate On/Off Switch Turning On the System The TracVision 4 system is easy to use. Antenna unit initialization and satellite acquisition are completely automatic. To use the TracVision 4 system, follow the steps below. 1. Turn on the IRD and the television.

  • Page 12: Changing Channels And Switching To The Second Satellite

    Using the IRD Remote Control to Switch Between Satellites When the TracVision 4 system and the IRD have matching configurations, switching from one satellite to the other is as easy as changing the channel using the remote control. TracVision 4 will automatically switch from Satellite A to B and back again as necessary to receive your selected channel.
  • Page 13 TracVision 4 User’s Guide Figure 2-3 TV/SAT Switch Sat A Error Sat B Select Changing Satellites: 1. Push Select button 2. Wait while Sat A or B blinks green 3. Ready when Sat A or Sat B stays solid green Other Indicators: •...
  • Page 14 Satellite Selection command as follows: Command: @L,A or B<cr> (<cr> indicates a carriage return/ENTER key) Where: A = track Satellite A B = track Satellite B 4. The antenna unit shifts to track the second satellite. 54-0150-01 Using Your TracVision 4...

  • Page 15: Watching Television

    TracVision 4 User’s Guide Watching Television TracVision 4 allows you to watch satellite TV whether your vessel is in motion or at rest. Cable Unwrap The antenna can rotate a full 720° before reaching the end of its cable. If it does so, the system automatically unwraps the cable by quickly rotating the dish in the opposite direction.

  • Page 16: Internet Access

    SLEEPON<cr> Internet Access Your TracVision 4 can receive high-speed Internet data when used in conjunction with KVH’s TracNet 2.0 Mobile High-speed Internet System. With TracNet 2.0, you get broadband Internet access on the move via satellite downloads and a wireless return path.

  • Page 17: Troubleshooting

    3 – Troubleshooting This section identifies basic trouble symptoms and lists their possible causes and solutions. Contents Troubleshooting Matrix ........19 Causes and Remedies for Common Operational Issues .

  • Page 18: Troubleshooting Matrix

    Troubleshooting Matrix The troubleshooting matrix shown in Table 3-1 identifies some trouble symptoms, their possible causes, and references to troubleshooting solutions. 1 = Anyone can do 2 = Electronics know-how recommended 3 = Dealer service recommended SYMPTOM Antenna non-functional Antenna not switching satellites No picture on TV set Certain channels do not work Intermittent picture for short intervals...

  • Page 19: Causes And Remedies For Common Operational Issues

    Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the TracVision 4. The following sections address these issues and potential solutions. Blown Fuse, Low Power, or Wiring...
  • Page 20 If the vessel turns during the 60-second startup and initialization sequence that occurs immediately after turning on the power to the TracVision 4, the antenna gyro will record that variable motion as “standing still.” This may cause the antenna to track improperly. To solve this problem, turn TracVision 4 off for at least 10 seconds.
  • Page 21 The energy levels radiated by radar units can overload the antenna’s front-end circuits. Check with your installer to make certain that the TracVision 4 antenna unit is in the optimal location with regard to your radar unit. Satellite Frequency Data Changed...

  • Page 22: Ird Troubleshooting

    KVH dealer or service center for assistance. Antenna Gyro and LNB Faults The TracVision 4 Technical Manual provides detailed instructions for authorized service personnel who may be required to replace the antenna’s gyro or Low Noise Block (LNB).
  • Page 23 KVH Industries Limited Warranty TracVision 4 Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser.
  • Page 24 ® KVH Industries, Inc. KVH Europe A/S 50 Enterprise Center Middletown, RI 02842-5279 U.S.A. Kokkedal Industripark 2B 2980 Kokkedal Denmark Phone: (401) 847-3327 Fax: (401) 849-0045 Phone: +45 45 160 180 Fax: +45 45 160 181 E-mail: info@kvh.com Internet: www.kvh.com E-mail: info@kvh.dk Internet: www.kvh.com ®...

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Tracvision4