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11.0 Troubleshooting
Track Geometry Software not working
The software does not work as expected, for
example graphs do not show or buttons in
the user interface do not work.
No Wi-Fi connection
The TGMD and Windows device are not
connected.
Negative distance
During a recording the current distance
displayed is negative.
Close the program, turn off the trolley, wait 3
seconds and try to turn the trolley on. Open
the software and try to connect to the trolley.
Check in the Wi-Fi connection on the right
side of the Windows taskbar that the device
is connected to the trolley Wi-Fi. Try
restarting the trolley and if problem persists
try and restart the tablet & app.
Check the connecting pins on the trolley for
dust, dirt or damage if no connection is being
made.
When measuring a Track Geometry fault,
negative distance is shown when the trolley
is pushed the wrong way round. The trolley
should be positioned with the fixed side
marked (L) to the left facing in the direction
of travel of the measurement train.
ABT 7100 – Issue 02
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