True View 410 Hardware User Guide
SUPPORT
Normal support business hours are Monday - Friday, 8 AM — 5 PM USA Central Time.
Our
GeoCue Support website
error messages that you may encounter. Click on the link and search for information contained in the
knowledge base.
If a support request is sent during business hours a representative will typically get back to you within 4
hours. If received after hours, a response will be sent the following day. To speed response time please
include the following information in your request:
•
Contact information - please include e-mail address and phone number
•
Company name
•
Product name and version number
•
True View Model and Serial Number
If your request includes problems pertaining to a specific error message, please include a screen shot of
the error message.
For hardware and software support contact:
40
contains general workflow information, in addition to specific issue and
support@airgon.com
True View 410 Hardware User Guide
8/3/2020
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