Mercedes-Benz A-Class 2020 Operator's Manual page 243

This data is only transferred while the navigation
system is active, in order to improve it (e.g. so it
can continue functioning when in a tunnel).
Mercedes me calls
Making a call via the overhead control panel
1 me button for service, concierge or informa‐
tion calls
2
SOS button cover
3 SOS button (emergency call system)
MBUX multimedia system 241
To make a Mercedes me call: press me
#
button 1.
To make an emergency call: press SOS
#
button cover 2 briefly to open.
Press and hold SOS button 3 for at least
#
one second.
If a Mercedes me call is active, an emergency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me button
A call to the Mercedes-Benz Customer Center
has been initiated via the me button in the over‐
head control panel or the multimedia system
( page 241).
/
Using the voice dialog system you access the
desired service:
Concierge Service (if the service is activated)
R
Accident and breakdown management
R
( page 244)
/
Mercedes-Benz Customer Center for general
R
information about the vehicle