Siemens SIMATIC S7-400 Manual page 11

A&D technical support
Worldwide, available 24 hours a day:
Worldwide (Nuremberg)
Technical support
Local time: 24 hours a day, 365
days a year
Phone: +49 (0) 180 5050-222
Fax: +49 (0) 180 5050-223
E-mail:
adsupport@siemens.com
GMT: +1:00
Europe / Africa (Nuremberg)
Authorization
Local time: Mon. - Fri. 8:00
a.m. to 5:00 p.m.
Phone: +49 (0) 180 5050-222
Fax: +49 (0) 180 5050-223
E-mail:
adsupport@siemens.com
GMT: +1:00
German and English are spoken on all SIMATIC Hotlines and the authorization hotline.
Service & support on the Internet
In addition to our documentation, we offer a comprehensive knowledge base online on the
Internet at:
http://www.siemens.com/automation/service&support
There you will find:
● Our newsletter containing up-to-date information on your products.
● The documents you need via our Search function in Service & Support.
● A forum is available for users and specialists to exchange experiences.
● Your local Siemens partner for Automation & Drives in our Partner database.
● Information about on-site services, repairs and spare parts. You will find much more
S7-400 Automation System, CPU Specifications
Manual, 10/2006, 6ES7498-8AA04-8BA0
under "Services."
United States (Johnson City)
Technical support and
authorization
Local time: Mon. - Fri. 8:00 a.m.
to 5:00 p.m.
Phone: +1 (423) 262 2522
Fax: +1 (423) 262 2289
E-mail:
simatic.hotline@sea.siemens.com
GMT: -5:00
Introduction
Asia / Australia (Peking)
Technical support and
authorization
Local time: Mon. - Fri. 8:00 a.m.
to 5:00 p.m.
Phone: +86 10 64 75 75 75
Fax: +86 10 64 74 74 74
E-mail:
adsupport.asia@siemens.com
GMT: +8:00
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